LO
Leon O
Active since Jun 2016
6
Reviews
0
Industries
Reviews
6 reviews84 months ago
CELL C:- Pathetic to say the least
On 15th May 2019, I called Cell C to give notice to cancel my Cell C contracts on 16th June 2019, as per the contract. This is purely due to poor service, poor signal, as we continuously have to shuffle between roaming and networks to get signal. I have given up with technical centers, as they come up with the same lame excuse of knowing about the problem, and are working on it. Getting to the call center, having answered the security questions, I was told that I would be transferred to the cancellations Dept. The next thing I hear is the computer voice telling me that the number I have dialed IS NOT CORRECT!!! I had to hung up and phone again, with the same result. Third time I told the operator NOT tot put me through to this dept, and explained the whole story. She told me that she would now correctly transfer me..........SAME story!!! The I phone on my landline, same story two or three times. I then requested my wife to go the Cell C shop and request cancellation at the store............SAME STORY, and was told that they can not request by any other way apart from the route I had taken the whole day! CAN you believe it!!!! Also, that I had to phone, as the contract was in my name. So, getting home I phoned, with the same result - NO ASSISTANCE AND NO PROGRESS!!!!!!!! During the day, I also requested this via e-mail, and for somebody to call me back. SO now I am playing the wait and see game, whether somebody from CELL -C(Corrupt) will call me back.
56 replies
91 months ago
Alex designs is BAD NEWS
This is one contractor that can not be trusted, nor his supervisory people. In April 2017, Anton Enever, started on our housing project in St Helena Bay. There were no initial problems, and we were continuously being promised that he would keep to the completion date of 15th December 2017. Even in mid November, when we were on site, he promised that the 15th December 2017 was in order. Upon our arrival from Gauteng on 15th December 2017, the house was not nearly finished. The items pointed out in November, had not been repaired, the ceilings were not installed, house was not painted, and the list simply goes on and on. We could not even use the toilets, as the septic tank had only been completed the previous day!!! This after his promises over the phone that all was in order, and that we could simply move in in December 2017. We were forced to move into the half-completed house. Over the next weeks work continued, and I could understand why things were as they were. Anton Enever was not on site once, and instead, his so-called supervisor, "Hampies", would offload workers in the morning, and he would also disappear, therefore having us to tell the workers what to do. Again Enever promised me that the work be completed by 19th January 2018, the day that I would return from Gauteng to sign off on the house. My wife stayed behind during this time in the house to supervise the work, which was actually the responsibility of Enever and his so-called supervisor. What followed, was that end February 2018, I terminated the contract, as the work had still not been completed. At this time, it also aspired that Enever did not register the project with the NHBRC, as required by law. At the start of the project he made us believe, that as he was registered with the NHBRC, and were building without a home loan, it was not required to register the specific project. With regards to quality, and keeping to promises, this serves to warn people to stay away from doing business at all with this company or contractor.
0 replies
106 months ago
Poor service of provider
<p>I changed from MTN to Cell C. What a big mistake. Since day one we had problems either with signal, accessability to networks, to name but a few. we took out the contract in Heidelberg, Gauteng. My wife uses the phone.</p> <p>Firstly after receiving the phone, there was basically no signal in the area we stay, Meyerton. Upon enquiry, we were told to chnage the network to roaming, and then basically ***gy-back on Vodacom for improved signal. tThe we had the problem of being in a lot of areas at various locations, having zero signal, whilst I had full or acceptable signal on my current Vodacom phone.</p> <p>Then it started by having adverti*****ts popping up all the time, at intermittent intervals, or directly after making or receiving a call!</p> <p>The next problem was that in certain areas, when there is no or little signal, she would have to swith off the phone, or restart it once in a hopefully "signal" area, only to find that she wants to make a call, it comes up with the stupid message of something like "unrecognized network"</p> <p>Yesterday, 07th August 2017, at about 11h00, at weltevreden Park, JHB, the same thing happened when she urgently had to make phone call! SHE COULD NOT EVEN GET HOLD OF ANY ASSISTANCE ON 084-140!!!!!</p> <p>I had to try and get hold of assistance by dialling the 084 140 number from my phone, simply to get the option of leaving a detailed message so Cell C coukd get back to me, It is now Monday 08th August 2017, 13h51, and I am still waiting on SOMEBODY from Cell C to call me or my wife!!</p> <p>This is nothing but pathetic service.</p> <p>She was at a Cell C shop this morning in Drie Rivier, hopefully to get answers and resolve the issue.</p> <p>A follow-up will be posted if Cell C regards it important to resolve this issue.</p>
183 replies
111 months ago
ATM CASH WITHDRAWEL - NO FUNDS RECEIVED.
<p>During Decemebr 2016, my wife and I visited Perth, Australia, specifically our kids.</p> <p>After our arrival, we needed to withdraw cash and the first ATM was Westpac Bank, Ellenbrook mall.</p> <p>My wife did the transaction, of Aus$ 500-00, but NO cash was paid out. We waited a couple of minutes, and realizing a possible fault, I withdrew funds from my account at the same ATM, with no problem at all.</p> <p>She then went to another bank's ATM, and withdrew cash without a problem.</p> <p>A couple of days later we were in Midlands Mall, where she again attempted to withdraw cash at Westpac bank ATM at the actual branch, as it was the closest to the bus terminal where we got off. The same thing happened - transaction but no cash. We approached a bank official, who witnessed two more efforts in withdrawing cash. NO SUCCESS!</p> <p>To this the bank manager was approached, who said that they can not do anything, as it must be a problem with our bank in South Africa. He bluntly refused to be of any further assistance! Next we went to another bank, and my wife witdrew cash without any problem. I logged a complaint on the bank's website, and after our return to South Africa in January 2017, I received a call from some helpdesk person enquiring on what the problem was!!!</p> <p>In the next week, my wife opened a statement of her card account, and yes, the funds NOT paid out from Westpac Bank, had actually been deducted from her account!!!!! At this time we were still in Australia.</p> <p>To this we logged a dispute through our bank in South Africa, and after a number of days the funds were paid back into her acoount. We thought the matter was now settled.</p> <p>On the 14th February 2017, my wife noticed on her card account that funds had once again been deducted from her account, again from Westpac Bank, to the initial amount of Aus$ 500-00!!</p> <p>Upon enquiry, it was discovered that they had completed their investigation, and that according to their records, the cash was paid out!</p> <p>To this, numerous mails and communication has been sent, but Westpac officials remain adament that the cash was paid out. we have again lodged an official complaint with our bank's fraud devision, as this can be justified as correct. It is unacceptable to see the co-operation from Wetspac Bank. The fact that they are not even willing to assist in solving this matter, not even perhaps looking at the cameras, if available, to see what went wrong. Not even the fact that there was a bank official present, actually assisting during the second effort to withdraw cash at Midlands Mall, and him witnessing the problem, opens up some sort of responsibility from some-one at Westpac Bank to adress or resolve this issue.</p> <p>I will keep on pursuing this matter, as I know, as well as my wife and other witnesses, that we did NOT receive the cash!</p> <p>I would certainly not go through all of this if was not the true state of events.</p> <p> </p>
0 replies
119 months ago
Engine repair and client service
<p>My vehicle, Ford Ranger 3.0l Bakkie, broke dow with a broken cambelt. The vehicle was towed to the workshop that has been doing the services since I bought it. Upon removal of the head, and the quote received, it was rejected by SA Warranties stating that the cambelt should have been replaced during the last service. Something the workshop had not done, as I apparently said it was too expensive. I do not recall this but I accepted this and am willing to pay up.</p> <p>Then the workshop called me and told me there were score marks on one sleeve, and damage to a piston. To play it safe, a total overhaul would be required as it was unknown what else could be damaged. This had no relationship to the damaged head defect. Again a claim was lodged, and again it was rejected, as they now claim that there was a defect on the fuel injectors, after having them checkecd. There was NO problem on the engine prior to this, there was no excessive smoke, or ANY defect as claimed by SA Warranties. So no pay-out, the whole account is mine. </p> <p>This is utterly poor service from this company, as I have witnessed in the numerous complaints on this forum. I retuned a letter to SA Warranties on my concersn regarding their rejection, and have yet to receive a reply.</p> <p>I need to know if the damages may have been caused with the previous owner, for which I can not be held liable. Also they claim that the workshop should have informed me during the last service of this, so therefore shifting the cause of the problem to the workshop!!!! What is the use of having this kind of policy, if they look for any excuse in the book NOT TO PAY???</p>
159 replies
120 months ago
Channels changed
<p>Channel 815 used to be Afrikaans music, with no interuptions or adverts. Now it has changed to one or other black radio channel. Not even DSTV can help me as to why, where the original channel has moved to or what the heck is going on!</p>
106 replies
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