Active since Jun 2016
It is impossible for a deaf client to contact Takealot. The ONLY method of contacting them is by telephone at a call centre number. This severely discriminates against hearing-disabled clients and leaves us at a total loss if the problem we have is not dealt with under FAQ's.
Superb service. Quick delivery and excellent communication
I cancelled a booking well within the time period and received confirmation that it had been cancelled free of charge. The venue (Troutways) irregularly charged my credit card two months before the proposed stay. At first they disputed the refund and then promised to refund. After two months I have still not received my money back. Despite all promises by Booking.com that bookings are secure, they have made no effort to assist me in getting my money (R840) back.
For nearly four weeks, the internet and cellphone signals in our area are interrupted DAILY for hours at a time. On one occasion we were without a signal for 26 hours. Many people like myself are dependent on the internet connection to do our work during Covid lockdown. All complaints to Vodacom are simply being ignored. They do not respond to any enquiries.
BidorBuy no longer protects buyers. I have been buying from BidorBuy for almost ten years and have always felt secure in the knowledge that their promise is "we've got you back." However, in the last two months I have received faulty products which I reported immediately. The first, electronic equipment reported about a month ago is unresolved and BoB simply ignores any correspondence as does the seller. The faulty CCTV cameras were delivered a week ago and I reported the next day that they were faulty. I have not had any response from BoB or the seller, except to ask for "images" of the faulty cameras. How is that? images of faulty cameras? Buyers had better beware as we no longer seem to matter to BidorBuy and the sellers seem to know that, so they simply ignore the clients too.
Luxuriously appointed, spacious rooms. Friendly reception by owners. All round, a great place to stay for one night or a longer holiday.
Dining at Roma Revolving Restaurant in Durban is a full gourmet experience, from splendid 360 degree views, to excellent service and refined haute cuisine. Guests receive personal attention from the Maitre D' and food is superbly prepared exactly according to the guest's requests.
After my complaint to Hellopeter that FNB refuses to deliver my credit card because I am deaf and do not answer my telephone, FNB promised that the courier would contact me. My card has now expired and the new card has not been delivered and the courier has not contacted me as promised. FNB thus persists with discrimination against disabled clients and leaves me no alternative but to report this to the SA Human Rights Commission
FNB refuses to deliver my credit card because I am deaf and do not answer my telephone. This is discrimination of the severest form. I live 200km from the nearest FNB branch and have made two trips (800km roudn trip) to collect my credit card or attempt to resolve the issue. On 10 November I spent two hours at the Bloemfontein Southgate branch and eventually was promised the courier would contact me by SMS and deliver the credit card within 2-3 days. This was confirmed by email from FNB. On 25 November I was told the credit card is now in Johannesburg and cannot be delivered because I do not answer my telephone. FNB does not seem to understand that deaf people cannot talk on a telephone, but I can read. The response to my email is that I should call the telephone number supplied! Please read this again: I send an email to complain that I am being discriminated against because I am deaf, and the response is that I should phone them!
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