JN
Joe N
Active since Jun 2016
5
Reviews
0
Industries
Reviews
5 reviews34 months ago
Telkom poor customer service
What a unpleasant and *********** service I had ever experienced in Telkom/8ta network service provider. They had suspended my line at the beginning of this month and I had visited tiger valley shopping centre, was told to make a payment of which I did. Seeing that my line where not open I went to Telkom store Parow shopping the gentleman had assisted me and told me R690 will be my billed for the end of this month (June) of which I didn’t have a problem. To my surprise 14th June Telkom debited R690 on my account that were supposed to be taken from my account at the last day of the month as our contractual arrangement/ agreement. Ok didn’t have a problem with that because I was going to pay it anyway. To my surprise again Telkom suspended my line on the 17th after they had successfully debited my money. They claim that it’s not reflecting to them as it was debited by their collection department. My question to them how do they initiate line block if they had not get feedback from the collection department? None of them had answered instead they are saying that it is how their system operates. It more like sending someone to collect your money or belonging and with out waiting for the feedback to the person you had sended. And punish the clients. I don’t know why I had upgraded to these people bcoz I’m using my phone for Ubar so I have not been working ever since Saturday.
0 replies
37 months ago
Scamming people's money
My name is Joe, and I was at the Ubar headquarters in Pinelands for my screening and test driving with my own car. March 23, 2023, at 9:00 a.m. I was instructed by a gentleman named Marko, who stated in his comments that I am not following his instructions. "The first instruction was definitely the directions of the route as I expected of getting the direction to him. At the back of your offices, after turning left and leaving the haward center on your right, there was a separation of lane pavement or painted lines of which he, as I was already driving on the left one, gave direction that I should turn right, which I couldn't make and turned right on the left side to my right. Second directive He instructed me to stop on a red painted line, which I did not do since it was illegal command and you cannot stop there unless there are unforeseen circumstances. I honestly believed he was just testing me. His second comments was of which I do not argue if he said it’s incorrect, that I was holding the stirring wheel incorrectly. He asked for the following distances, which I didn't understand because there was never a car in front of me till we came back, but I said 3m or 2seconds or higher as long as the vehicle in front of your rear tyre is visible. his fourth observations I completely disagree since, before turning left, I checked all of my blind spots, and the road was nearing a stop sign, at which point I stopped and inspected both side rear mirrors were in operation at all times. I feel like I just contributed my R470.00 since the last time I checked in with Marko, we were bickering about the stirring wheel, and he was stating that I had handled it wrong. I wanted to speak with the manager, and the next thing I knew, my paper had full of comments on it. When doing his job, the man is not transparent or honest, I'm not sure why he purposefully tricked me into failing. I respectfully request that Ubar refund my money if you believe I am unable to work in your company. I've been driving my own car since 2014. I'm not sure why, but having him as a passenger causes me to ignore the blind spot entirely. apparently Uber is aware of the matter as i wrote to them reporting the conduct, and Marco had been unfairly deliberately getting drivers failed to make money for Uber out from people who are desperately want to get earning to support their families. i am asking Helopeter to confront them about this conduct. thank you
0 replies
43 months ago
The consultant had m...
The consultant had made it easy to get my refund of the premiums I paid after I had cancelled my subscription.
266 replies
55 months ago
Angry customer
On the 6th of October 2021 around 8am of time, I took my vehicle at this workshop for replacement of outer civic joints and rear shockers, of which I was given a quotation of R3500 for fitting and parts. They promised that this will take them max 3hours of which I agree... Unfortunately they couldn't deliver their promise of 3hours because of one part which is civic joint of Ford Fiesta 06 model they couldn't get it anywhere. Then they advised that the car will have to spend a night by them and I was OK with that since they said it was already striped. I told the guy that I was talking to over the phone that I have my belongings (cloths) on my trunk of which he promised that they are safe with them I should not be worried. The following day they started by increasing my quote from R3.5k to R4100, their explanation was that they couldn't find the civic joint that fit my car and they had to buy any and reconstruct. I had to pay that money even though it couldnt make sense to me and that owner was shouting and refusing to give clarity of what might have happened..the was a lot of dodgey staff they promise that the car will done by 2pm of the 7th at 2 they said the is another car that is blocking mine and it will be done at 16:30. At 17:00 I had an exam so I forced them to make a way and I was coming anyway. I got there 16:00pm pay R4100 owner or Manager not in mood of telling nothing about the cost increase only shouting at me, have also a vedio.. The is something that they didn't do right in my right side Tyre didn't wanna go back there but on the 10th I took my clothes that were on my trank and I have notice that 1 brand Jean Jean was missing. I have checked just took a glance at my trank that day just to see the bag was there and I have noticed that it was never the same way as I left it but since I was rushing for the exam I let it go... I phone the place several time to report the matter. But the manager or owner she is refusing with the camera footage... Plz guys help if u can their contact number is 021 591 5422
0 replies
101 months ago
Vehicle declined by the dealer after an factory fault of clutch and damaged by their tower truck
My sister bought the brand new eco sport ford in okay Rola Ford at Robertson on the end of September 2016. I got a clutch problem with it when I was in earsten Cape around Christmas time 2017 I reported the matter to ford okay Rola East London and It was taken by the tower truck that was organised by Ford East London into my addressing with no dent or stretch on it, and even sign declaration form as to prove that which was around 28/12/2017. My sister couldn't wait fvmi adze ss or the vehicle and had to leave at Cape Town as they were busy with the investigation of the course at the workshop. The lady called Yanga at the Ford workshop called and told my sister that the vehicle can not be fixed under warranty because it has been driven into the mud and mishandled of which we couldn't understand. She sent her husband into the workshop to speak with them face to face. When he got there the car had a big dent into left fender and front bumper was loose. Now they refusing to fix the clutch under the vehicle warranty and they said about the dents that was caused by the tower it's not their problem of which she had never contact the tower and she didn't even pay them meaning ford had a deal with them or payed them on her behalf. The manager that my sister delt with was Rian smit.
0 replies
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1 (20%)
4 Star
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3 Star
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2 Star
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1 Star
4 (80%)