BH
Brian H
Active since Jun 2016
135
Reviews
0
Industries
Reviews
135 reviews2 months ago
FNB is still the most useless financial service provider in South Africa
Is it possible to be more useless? I simply want my bank statements from July to End January in .CSV format. I asked on the messaging and got the wrong information, I searched the web and got the wrong information. I even asked ChatGPT whcih also thought this should be easy as pie and got the wrong information. Eventually I had to phone, speak to the useless robot abd then get through to a human, who, although friendly enough was also unable to deliver and had to send the request to another team. I was supposed to have the information in a couple of hours or someone would call back. Nope. No call and no statements. It can't seriously be that difficult.
53 replies
4 months ago
Ebucks can't even deliver data. What a ****
Purchased for the third time, airtime for a phone through ebucks and FNB has still not delivered the data. Good thing I'm not purchasing travel items like airplane tickets.
53 replies
7 months ago
Makro and their Grey imports. Beware
Nearly a month of waiting and my Toshiba washing machine is still broken. Apparently they have to order the parts which are not covered under the warranty because using the washing machine to wash clothes is not what it's made for.
371 replies
7 months ago
Makro selling grey imports with 10 year warranty that means nothing.
Makro continues to sell grey market goods that are impossible to get spares for. Less thank 2 years ago I bought a washing machine from them. A Toshiba washer dryer. After my last comment on Hello Peter they called me. I am still waiting for some sort of resolution. My unit has been broken for weeks. Don't buy any products from Makro, the warranty means nothing, the products are garbage
53 replies
8 months ago
Is Makro selling grey imports?
I purchased a Toshiba washer dryer not even 3 years ago and it's completely broken. Can't be repaired. What grey impot garbage is Makro selling?
1 reply
8 months ago
Never sign anything with DSL and Telkom
I have always been weary of signing up with Telkom. It's well founded. For the first few months things were okay but then they just went totally down hill. 24 months later and I have searched for ways to end my contract. Begged DSL who are the *********s I signed up through to cancel the contract, been online to try cancel the contract even left comments on social media letting people know how terrible the service is and how impossible they make it to cancel the contract. Got a call after the last complaint saying it's cancelled only to hear from a sales person yesterday that it's not. What a nightmare.
0 replies
9 months ago
Stay far away from Telkom. Far far far away
I have requested cancellation of my contract multiple times, tried calling multiple times only to have to wait more than 10 minutes with no answer and still Telkom continues to ***** money from my account. Never use Telkom.
0 replies
13 months ago
Vodacom still unable to do the most basic operations
Vodacom still dropping the ball on service at every turn. Not only did I arrange to have roaming enabled. I even purchased roaming data at a Vodacom store. Vodacom stole that money, I then logged into the app to try purchase more roaming data and again, Vodacom has not delivered the product I purchased. Why can't you guys get it right?
53 replies
13 months ago
Vodacom roaming is really just them *****ing your money
Vodacom drops the ball at every turn. When you need the service you pay for the most, they disappoint at every turn. I bought a gig of roaming data, used 70 megabytes and I can't connect to any network service. Getting around is a nightmare. No access to maps, no access to anything you need because Vodacom is so unreliable
106 replies
14 months ago
FNB employing bully tactics to get more money for their zero service package
Dear potential FNB client. Please note that the new policy is not to allocate interest rates based on your credit score but rather on which banking package you are on. On the same note. Should you decide the Private Clients package is the right one for you,we will not, I repeat, not be delivering a service on par with our competition. We encourage staff to delay responses as is notes in our 7 business days complaint response email. We will also employ bully tactics to try get you to switch back to the more expensive package once you downgrade because you realise our service is that bad. Don't be fooled though, no matter how you try let us know our customer service is missing the mark, our friendly uninformed staff will call you up to not resolve the matter.
71 replies
Review Distribution
5 Star
4 (2.962962962962963%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
131 (97.03703703703704%)