RV
Retania Z
Active since Jul 2016
6
Reviews
0
Industries
Reviews
6 reviews4 months ago
****** money and no data
They want you to use thier services via telkom... but they are misrepresenting their services. I purchased a voucher to reload my prepaid fiber via the telkom website as I do and guess what... my money has been deducted and according to openserve and telkom I purchased mobile data which strikes me as odd as this is what I do everytime I recharge my fiber line. So who's fooling whom? No one listens to what I am saying they all want to tell me how it is when I the customer and telling both teljom and openserv when I bought data and for how much... seems their servers cannot trace my purchases... and even if there is system faults is it my responsibility to chase after my service provider for services I paid for but have not received? Then I must provide my bank statements to prove payment and I must prove I actually bought fiber vouchers.
53 replies
26 months ago
Value for Money
Omg if you have not stopped at Alpha and Omega in Ballito yet, you are missing out on the best tasting food. I purchase meat for the month from here and the taste and value for money is excellent. The bulk meat packs and affordable prices on the meat products are amazing. They make excellent in store stone oven pizzas and shwamas. They stock brands not easy available at most retailers like the dragon ball juices that the kids love. The staff are friendly and returning anything is not difficult ( I returned an item once which had to be returned because loadshedding caused the item to expire quicker than the best before date) I love this store.
0 replies
26 months ago
Excellent service
This is an excellent company to travel with. The owner is a good and kind person and his staff are the same. I would recommend them any time because they care for the people they transport.
0 replies
26 months ago
Excellent service received
Rain mobile is a good service provider however the contact centre is rather difficult to interact with. Although that is the only complaint I have, I have to commend the Rain Mobile store that I visited in Umhlanga. The staff are friendly and super friendly and the willingness to help. We have been with Rain mobile from the inception of the service provider and I will continue to stay with them because of the great service they off accept for the contact centre. I personally prefer the face to face interaction hence I say I do not like the contract centre. However I have to say that the times I felt with the contact centre, it was pleasantly amazing. Keep up the good service and work rain mobile.
56 replies
26 months ago
Nedbank is costing me to be in debit
I had contacted the ***** line to prevent a debit from going off my account everyday from the 5th of Feb. They allowed a company to debit my account costing me R8,50 a returned debit fee and guess what even after blocking my card I was still being charged the returned fee after being assured by the ***** line I would not be debited. Like many South Africans out there I am unemployed and every little cent does count. My account is in arrears of R200 plus due to this and how do I pay it. I tried with the bank to resolve it and all they tell me is they cannot do anything about it. I know most other banks do not allow a debit to go off more than three times unless that has changed over the years but Nedbank has now cost me more than R200 which I cannot afford.
0 replies
119 months ago
Well done!!! On your achievement of leaving a family homeless!!! Awesome stuff!!!
<p> </p> <p>Thank you standard bank for making me and my family homeless as at the 01-07-2016.I think you guys need to pat yourself on the back for a job well done for noting a wrongful judgement and excellent customer service. The property in question was sold and we were given two weeks’ notice to find a place and thanks to your judgement rendered me unable to acquire one. Furthermore the judgement amount is incorrect as the property was sold and the shortfall amount is on arrangement via the attorneys who are the handling the transaction behalf of the buyer.</p> <p> </p> <p>So standard bank please enlighten me on how is one supposed to acquire a new rental property when you are the reason for my judgement which is incorrect as mentioned above and make no mention of the payment arrangement that has been setup and communicated to you accordingly. So standard bank you deserve the award for superior customer service and lack of empathy by displacing an entire family and making us homeless.</p> <p> </p> <p>So standard bank please ensure you FIX YOUR MESS as I need to find a place to move my family into asap and thus meaning I need to approach rental agencies which is really difficult when credit checks are done and applications declined due to lack of correct information and not forgetting the superior intelligence of your staff.</p> <p> </p> <p>I hope that your staff and your CEO and Directors never have to experience what my family has gone through to due to your lack or should I say no competence. It’s not a good feeling to be homeless FYI…..</p> <p> </p> <p>I EXPECT THE MATTER TO BE RESOLVED BY C.O.B(Close of business) Monday which is the 04th of July 2016. If the deadline is not met I will be going to the Ombudsman for the banking industry.</p> <p> </p> <p>Have an Awesome Day.</p> <p> </p> <p>Kind Regards.</p>
53 replies
Review Distribution
5 Star
3 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (50%)