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Gerrit O
Active since Jul 2016
4
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4 reviews3 months ago
Complain about Makro bicycle
I brought a Jiufeng 24inch bicycle on the 27/12/2025 at Makro online with delivery and they state that it will be delivered on the 3/01/2026. So on Monday the 5/01/2026 i start to ask some questions on where is the bicycle that was supposed to be delivered on the 3rd they said that i should give the courier 2 working days but on my side it shows its out for delivery on the 3rd needles to say it finally arrived on the 8/01/2026 after numerous calls between my self and the courier company wich was Value Express and Fastway couriers i open the plastic in wich the bicycle came and noticed that the front forks are pushed out of the plastic standing on the floor. So i need to put the bicycle together wich i do prefer and noticed that there are more scratch marks on the frame and handle bar then i took photos of all the marks on the bicycle and send it to Makro which was just a waste of my time now i drive the bicycle to work and found out that my rear axle is bent on the inside of the hub the brake disk front and back are bent but i had to pay R2899.00 for this and Makro dont give a dame about what customers say.
56 replies
3 months ago
Complain about Makro bicycle
I brought a Jiufeng 24inch bicycle on the 27/12/2025 at Makro online with delivery and they state that it will be delivered on the 3/01/2026. So on Monday the 5/01/2026 i start to ask some questions on where is the bicycle that was supposed to be delivered on the 3rd they said that i should give the courier 2 working days but on my side it shows its out for delivery on the 3rd needles to say it finally arrived on the 8/01/2026 after numerous calls between my self and the courier company wich was Value Express and Fastway couriers i open the plastic in wich the bicycle came and noticed that the front forks are pushed out of the plastic standing on the floor. So i need to put the bicycle together wich i do prefer and noticed that there are more scratch marks on the frame and handle bar then i took photos of all the marks on the bicycle and send it to Makro which was just a waste of my time now i drive the bicycle to work and found out that my rear axle is bent on the inside of the hub the brake disk front and back are bent but i had to pay R2899.00 for this and Makro dont give a dame about what customers say.
0 replies
119 months ago
Crooks
<p>They charged me R1205.67 this month im useing dstv extra view for R459 a month on May month they took R759 from me so i reversed it and phone them so i set things right then i payed them by EFT the R459 last month they didn't debit the money from my acount then they cut of my dstv then i phone them on the 30/06/2016 then they say i have to pay R1205.67 then they will switch it back on so i payed it then i checked on my bank statements and it shows that i payed them on the 04/05/2016 R459 but they said i didn't pay them i cant believe they can steal from our dstv customers like this</p>
106 replies
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