NB
Nico B
Active since Jul 2016
4
Reviews
0
Industries
Reviews
4 reviews109 months ago
Excellent service
<p>Without any hassles OUTsurance recovered my excess for reparations of my vehicle due to a guy bumped in to me from the back.</p> <p>They constantly kept me updated with the process via sms.</p> <p>Tank you OUTsurance for excellent service ALWAYS.</p>
56 replies
117 months ago
Bad service before they even started
<p>Complain:</p> <p>I was waiting for a site inspection that was supposed to take place on 6 September 2016 at 15:00.</p> <p>After arranging at work and organising to be at home nobody pitch.</p> <p>I phoned and was told by Margaret Molakeng that the guy is buy at some other place.</p> <p>I would like to know why nobody could have phoned me and inform me, and why my time was wasted like this.</p> <p>I cannot do business like this.</p> <p> </p>
61 replies
117 months ago
Never signup with Yellodata
<p>I have the same problem than all the other yellodata users. I signed up for a R99 1 gig deal. Only too find that they debited my account with more than R490 each month. I was told that I need to send them a bank statement as proof. I did not understand why but did this on the 11th of August only to receive feedback on the 23rd of August (12 days later). The feedback was “Please be advised it takes 21 working days to process a refund only after receiving the statement, it is still within the 21 working days and your refund is still under a process”. After a lot of phone calls to Michelle, Claudette and Jaqueline I was told that they had a system error showing my data more than was really available and that this resulted in me using out-of-data bundle data. I was called back on the 24th of August by the supervisor Sanele (who is never available) telling me that I will be refunded within the next 2 days. After a week I still did not received my refund and my account was once again debited with R494.00 while I specifically ensured that I do not use out-of-data bundle data. I also do not understand how yellodata can run a business, deducting money from peoples’ accounts but cannot supply us with statements. Apparently there system is unable to do so. Up to now I do not know if I will be able to solve this mess and although I was told that I can cancel the deal at any stage I am not sure if this will be that easy. Therefore never sign up with yellodata.</p> <p> </p>
0 replies
119 months ago
Poor vodacom service
<p><span style="color: #555555; background-color: #ffffff;">We are trying to transfer my father's contract to my name. According to the call centre after almost 2 hours on hold, we will receive feedback only in seven days. We also visited the vodacom shop in The Grove 3 times and call then twice . Only to be told every times that they will call me back. But nobody is calling back. My own contract and my husband's contract are with MTM and we are not use to this bad service.</span></p>
53 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (75%)