Active since Jul 2016
The staff are very knowledgeable about the products on offer. They were able to assist me when I had bought a faulty adapter and the return and exchange was near painless.
Not only were products advertised as being "in stock" on their site, it was only after payment and projected delivery date had lapsed and I contacted them did I get any response. Deliveries kept being postponed and email upon email went unanswered. An order in December 2020 due for delivery in January 2021 has not arrived and I very much doubt it will. There was no communication, no delivery of products and no refund. There is now no way to contact them because their site is no longer active.
<p>I requested a call from the Outsurance app and within 2 hours they called me back.</p> <p> </p> <p>In less than 5 minutes I was able to verify my details and upgrade my cover and all with the help of Nina.</p> <p> </p> <p>She was friendly, efficient and helpful not to mention professional.</p>
<p>My sister had a medical emergency while at Cellucity on Thursday 14 July 2016.</p> <p>The efficient way in which the staff handled the situation was exemplary. They found out her name, my contact details and Medical Aid information immediately. I was informed and kept informed all the way. Medical care was arranged, and she was taken to the Cavendish First Aid section and kept comfortable until ER24 arrived.</p> <p>All is well with my daughter today, thanks to the fast and efficient attention she received.</p> <p>A very big thank you for the care and concern shown by everyone who assisted. Thank you for the phone calls today to enquire about her well being. It is much appreciated.</p>