LK
Lerato K
Active since Jul 2016
4
Reviews
0
Industries
Reviews
4 reviews3 weeks ago
The service I received was excellent, and my expectations were met
The service I received was excellent, and my expectations were met. I will be booking Ephal repeatedly.
0 replies
52 months ago
Horrible service
I submitted a funeral claim on the 28th of January 2022. I kept on calling and I was told the assessor is still busy with my claim. Then on the 3rd of February I sent an email around 21:00 pm and the assessor reply with a decision letter stating my claim has been approved. Today is the 7th of February still no payout. The assessor kept on telling me to check my balance. I will never never ever recommend 1life to anyone. The reason for a funeral plan is to use the money during the funeral not after. I had to loan money and I have to pay interest.
71 replies
77 months ago
Dissatisfied customer
Your company is so income, poooooor service and ignoring your customer. I am tired of calling and sending emails. Yesterday I called the whole f day but no one is picking . I am not happy with your service
158 replies
119 months ago
Not answering their phones
<p>I applied for continuous payment maternity they say it will take 7 to 10 working days but now it more than that. I called today they not answering. </p> <p> </p>
72 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (25%)
1 Star
2 (50%)