Active since Jul 2016
21
Reviews
0
Industries
Reviews
21 reviews14 months ago
Very kind service Ca...
Very kind service Candy and went the extra to provide extraordinary service
53 replies
14 months ago
Uber *****
On Saturday the Uber billed me for an extended driver which was in incorrect costing more than it should . He confirmed that it will automatically correct. Then they billed an addition R71 and R69 plus the extend ride of ar484 . They not answering my queries at all. Please be careful for Uber *****
0 replies
18 months ago
Bad service provide VUMATEL
Vumatel has been down for 7 day plus and have been falsely promising they would restore service We have called them 12 times and they have not provided an answer for the down time . We have pleaded for resolve and receive nothing but disregard from their service provide. I would really not want to work with the provider.
318 replies
22 months ago
Bad customer expereince
Good Day Absa Team I am struggling to get through to your call center. The line always drops in the credit life division. I have called the following number 0860227253. I am searching for assistance with credit life insurance. I need to understand how the insurance and credit life works. Can you help me by contacting me to establish what documentation you would require and what I am covered for . I have impaired functionality post my hear failure and would like a speedy response to get my administration in order. RegardsFrankton
53 replies
23 months ago
Momentum Poor services
Very bad and helpless experience. Undegnifying if I have to say . I dealt with a consultant in critical illness named Ayanda who has been dealing with myself with poor behaviour. I have laid a claim for my critical illness as I suffered severe heart function loss. The form is for critical illness however she is requesting data for disability claim. She made the same fault with the life span of my policy infering a clause towards . I need assistance to help me with my serious claim for my life assistance. I am worried as there is a total lack of concern and interest in wanting to assist me with the right information.
53 replies
26 months ago
Poor customer experience
I have been trying to change the medical aid from Employee to private. I am greeted with nothing but frustration. I called three time the transfer form is broken on their website. There is a need to look at the failing processes in their customer services .
112 replies
29 months ago
Great service
Kyle Crowie I was met with such a delightful and patient gentleman who helped me with all the information that I needed to make a well-informed decision. He is an asset to Momentum. He wowed me with his knowledge of the industry. Then you taking the time educate me ,
71 replies
29 months ago
BADservice
They are reluctant to want to assist you via the contact centre. Their contact centre agents cannot hear the individual speak as it so loud as if people are shouting in the back ground . The IVR send you around to Vitality constantly when you enquiring the medical aid benefits . I spent 20 minute searching for help I never received . I wish I can change medical aids.
145 replies
29 months ago
Great service
Very pleasant interaction with the consultant. Thank you for making things seamless and easy.
73 replies
32 months ago
***** Absa
I have called Absa bank to enquire on my statement for my vehicle finance I am only now receiving my personal loan . I have come to understand the interest that Absa is apply to my personal in 28 percent on the annual value. They have also added the collective interest value for the term to the capital value and is now apply this 28 percent to the capital vale plus future value. This is incorrect and no one is trying to assist to correct this. I loaned a R25000 two months from them the value is now 32000 . Please if I can encourage you to not engage in a personal load with ABSA. They trap consumer in high interest loans and consulate the capital value . I am not struggling to get help from their department to fix this .
60 replies
Review Distribution
5 Star
3 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (4.761904761904762%)
1 Star
17 (80.95238095238095%)