BS
Busisiwe S
Active since Jul 2016
8
Reviews
0
Industries
Reviews
8 reviews6 months ago
Extremely Poor Service and Failure to Deliver Parcel – SPEEDAF -
We are extremely disappointed with the poor service from SPEEDAF. Our parcel, which was supposed to be delivered by 8 October 2025, has not been delivered. The intended recipient never received a single call or delivery notification from SPEEDAF. Repeated attempts to contact the office at +27 10 824 7184 have been unsuccessful the number does not go through. I then contacted the person listed on the tracking document, Mr Sthembiso Mahlalela but he could not explain the situation or locate the parcel. He later claimed that the parcel was “returned to the warehouse.” This explanation is completely unacceptable. How can a parcel be returned to the warehouse when no delivery attempt or call was made to the recipient? This reflects serious negligence and lack of communication from SPEEDAF. We expect immediate action — the parcel must be located and delivered without any further delay. SPEEDAF must also improve communication and accountability, as this level of service is far below acceptable standards. We further expect a written response and formal apology from SPEEDAF, explaining the cause of this failure and confirming when the parcel will be delivered. Waybill number ZA120098803347Taxes paid 2025-10-08 12:22:30 Issue Parcel Reason【Rescheduled delivery】,Reschedule Time【2025-10-09】 2025-10-08 08:42:34 【Sthembiso Mahlalela】in 【FGPA12-Proxpress】scanned for delivery; The delivery courier is 【Sthembiso Mahlalela】【0696475744】. 2025-10-03 09:00:57 Arrived at Site【FGPA12-Proxpress】 2025-10-02 16:59:23 Loaded at 【ZA DC】; Departed for 【FGPA12-Proxpress】 2025-10-01 17:25:22 Arrive at Distribution【ZA DC】 2025-10-01 17:25:20 Loaded at 【ZA speedaf】; Departed for 【ZA DC】 2025-10-01 17:25:18 Received in 【ZA speedaf】，Pick-Up Courier is【WADE】 2025-10-01 16:55:18 【South Africa】Arrived at DC Warehouse 2025-10-01 16:25:18 【South Africa】Customs Clearance Completed
53 replies
16 months ago
Appalling and unacceptable service at Medshield.
I started the process of applying for Medshield Medical Aid on 18 October 2024. I completed all required documents, the previous medical certificates which I provided. For Wits Medical Aid since it is no longer available, I was requested to provide an affidavit which I did on 23 October 2024. I was then requested to provide the Medical Letter which I submitted on 6 November 2024. I have not received a response from Medshield. Every time I called I am being told, Wits Medical Aid is still in existence, I should provide a certificate. I have explained and explained. All the times I have called Medshield staff have indicated that they will escalate my case. Today it is the 10 December 2024, nothing has happened. A few minutes ago, I was on the line with Medshield, the system according to them is still requesting the certificate from Wits Medical Aid. The service from Medshield is appalling and unacceptable. I was waiting for either a decline or acceptance not for such service.
56 replies
25 months ago
Platinum life are al...
Platinum life are always ready to assist and they care about their wellbeing of their customers
53 replies
65 months ago
Service at Hyundai The Glen
What a weekend without a car in December. Thanks to Hyundai The Glen. I took my car in for service on the 8th December 2020. It came out that there was a need for a clutch kit replacement which I had to book for the following week. I indeed book on the 17th December, I was told that it takes 2-3 days. When I took it in on Thursday, I had prepared to get my car on Friday or Saturday so that I could leave for KZN late on Saturday. Little did I know that 2 to 3 days will turn to 5 days. On Friday I was told they were only going to order the Clutch from their Head Office in Germiston but it will only arrive on Monday. I tried negotiating for a courtesy car I was told it was declined and that the Manager will give me a call. I am still waiting for a call. It’s a Sunday today, 19 December 2020 at 16h34,I am still waiting for a call from the Manager. What I can say, they won because they messed up my plans prepared for the whole year. I really missed VW, every service was done in one day. That’s my sad story in December 2020. Thanks to Hyundai, The Glen.
0 replies
79 months ago
BAD SERVICE AT THE SA POST OFFICE - WITS POS HUB
I am writing frustrated and disappointed with the service the Post Office is offering. Presles sent a parcel to Wits Pos Hub on the 30th September 2019 and it was scanned at Wits Post Hub on the 10th October 2019. I phoned Wits Post Office where I am supposed to get my parcel and they indicated that it has not arrived. I phoned the Customer Service Number 0860 111 502 and I spoke to Patrick Nekhumbvi who sent me proof that the parcel is at Wits Pos Hub. It is the 25th October today and the parcel has not been forwarded to the Wits University Post Office where I need to collect. Tracking numbers PB984201057ZA and PA542093510ZA. When calling Wits Pos Hub 011 495-0704, they could not assist. I need my parcels.
0 replies
94 months ago
Wall , Yard and Water meter Damage through water wastage by Skyward Developers
I am a resident at Lehae Phase 4. The Skyward developers have left the water pipe running from Wednesday last week, 11 July 2018 up until today. The water runs to my yard through to the street. My wall is in danger of falling down and the water meter is loose it can fall down anytime. I reported to Alex and Jannie of Skyward on Friday, 13 July 2018, who promised to sort this out and up to today, 17 July 2018, nothing has been done. I am unable to clean the house or do anything because the yard is wet. I have pictures to show this.
0 replies
96 months ago
Terrible Service from Boohoo.com
Dear Hellopeter This is the email I received on the 5th May 2018, after they had indicated 5-14 days, now on this email they are referring to 90 days. Hi Busisiwe, Oh no gutted to hear the order hasn't arrived. As its coming from the UK, your order has to clear through customs before it can go to your postal service. The order hasn't cleared just yet and this is what seems to be causing the delays. I appreciate this isn't ideal however We don't have any control of how long the checks may take and they can hold parcels up to 90 days if they choose to do so. If you could please just wait out, this will be with you as soon as they have finished their checks. As soon as it clears it will track here for you : http://www.southafricanpostoffice.post/. Hope this helps and have a lovely weekend. Naomi boohoo Customer Services
0 replies
96 months ago
Bad Service from Boohoo Worldwide shipping -
I ordered shoes on the 10th April 2018, order number UK ********** 32, up to today, I have not received the parcel which was paid for. I have written to them and I keep receiving emails that do not assist. I would like to claim my money back. They had indicated that I would receive the parcel in 14 days and that has not happen as this is over a month now. Screenshot 2018-05-14 12.55.13 Screenshot 2018-05-14 12.55.28 Screenshot 2018-05-14 12.56.12 Screenshot 2018-05-14 12.56.38 Screenshot 2018-05-14 12.56.52 Screenshot 2018-05-14 12.57.03 Screenshot 2018-05-14 12.57.18
0 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (87.5%)