Active since Aug 2016
25
Reviews
0
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Reviews
25 reviews3 months ago
I had a great experience with the consultant
I had a great experience with the consultant. He explained everything very clearly. He was knowledgeable and fast. He will get back to me regarding some questions I had. Thanks!
56 replies
57 months ago
Late late late
They are not very punctual which would be important in a travel company I would have thought. All round they seen to be some sort of kiddie daycare shuttle masquerading as a tour bus. Pretty sure they'd be late for that as well though.
0 replies
58 months ago
Travel Safe Hout Bay are not to be trusted
This Hout Bay shuttle service may or may not be good at what they do, I have heard mixed reviews. But when it comes to their suppliers, they are not honorable. I had some Airbnb guests who needed transport during their stay and I contacted Travel Safe Hout Bay. We had a gentleman's agreement that they would charge a fee and give me 10%. They took the money and ran. Not very honorable at all. If they treat suppliers like this, I wouldn't trust them with any other aspect of their business. Sooner or later it will come around.
0 replies
69 months ago
LAZY, GREEDY TELKOM
I cancelled my landline/ADSL subscription with Telkom on 17 June. They said they required 30 days and so I would be charged on 1 July but not after that. They were supposed to contact me within 30 days. Well? Guess what? They did not, and have charged me again. It is now 45 days and I still haven't heard from them. I am now desperately trying to contact them so they don't charge me yet again. In this time of crisis, when people are trying to save money wherever they can, you would expect big companies to be there to help us out. But actually with my dealings with this company over the years, they are totally true to character - lazy and greedy.
0 replies
81 months ago
Multichoice cheated me.
I called in to downgrade my package from Premium to Easyview. The agent told me that she had done this and that I would not be charged. I checked my bank statement 10 days later and they had charged me. On top of this, they had downgraded me. So I ended up paying for Premium and getting Easyview. When I contacted them they couldn't answer my question as to why the agent told me I would not be charged, and did not seem interested at all. They simply do not care, and this showed. They are an unethical, greedy company who rip their customers off without conscience. I strongly suggest you watch Multichoice very carefully when dealing with them.
0 replies
99 months ago
My Deed Search - be very wary of this "company"
I asked for a deed search for one property. Within a couple of days I got a "payment reminder" for R 12 000. Apparently I had done 82 search. No explanation was provided. I was then sent another reminder. This company is, in my opinion, quite aggressive. The correspondence was most certainly not what you would expect from a cordial service supplier, on the contrary it was rather short and dismissive. When I queried the billing process, they replied along the lines of "don't bother, find another provider. Their website has a page for customer feedback with numerous generic comments, with no names attached, which I doubt are genuine, not in my opinion anyway. I would suggest anyone reading this follow the advice they gave me and "find another provider".
0 replies
100 months ago
Not clear on pricing, client service fail
Not clear about their fee structure up front. Rather short and dismissive. They did not seem particularly interested in my requests. I would not recommend them. Perhaps a course in Client Services would help.
0 replies
101 months ago
Unfortunately can't recommend
I recently contracted them to paint my house (outside) and wooden window frames. They also did some odd jobs as part of the deal. House: There was a misunderstanding with regards to the colour. In my opinion they should have made sure of this before they mixed the paint. I asked for Dulux Sunwashed Beach and they brought something else which was the wrong shade. I think they should have asked me to test it on the walls first and not the other way around, since this is their business, not mine. When I asked them to change it, the foreman literally screamed at me to come outside and said I should have told them. This was unprofessional and rude. The paint was also the wrong sheen. The house is a Mediterranean Villa style - earthy tones - and now it looks shiny and plastic. In my opinion they should have put options in front of me instead of just choosing for themselves. I asked for it to be done as it was before, certainly not shiny. As I am a lay person, I do not understand the implications of "tinting". I also have my reservations as to whether they gave the walls 2 coats but to check this I would have to pay to get a professional in. The paint is "rubbery" and easy to pick off with a fingernail. This might be the way it is but it seems strange to me. I could be wrong here. They also destroyed some of my plants, apparently someone fell off a ladder. The week they were there, all my goldfish, (a gift from my late father) died - They put a filthy drip sheet on it and this poisoned them (in my opinion). They painted one of the wooden windows (large centerpiece window) inside and out, grey. I had only asked for outside as all the other finishes in that room are wood. I asked them to come and fix this but never heard from them again. The windows - They were meant to fix them to a certain degree - at least to open and close. (Some were bad and we agreed to leave those ones). Some of them now don't close where they did before and some won't open at all. This is because the paint has stuck. Afterwards they told me that I should have left the windows open for 2 days - only afterwards. The foreman told me he had checked them all personally and they worked perfectly. Also I didn't need to see him washing their truck with my water and shirtless. At the end of the job, he told me that at first he thought I was full of nonsense, but now he liked me. Well that's the main thing. I suggest that with their next client, they sit down and go over all the paint color, brand and sheen options, varnish options etc, and sign off on them. This is their business, customers will not necessarily know to ask for this, this is their responsibility, otherwise outcomes like this are inevitable. They used a can of my Q20 and did not replace. Not a big thing but when I pay what I paid them ... On the positive side, their actual painting was neat on the walls, gutters, fascia boards and window frames. The workers worked quickly and professionally except for the pond. Maybe only use them with a meeting beforehand, and just for walls, windows, doors etc. When I spend 50k on painting house, I expect to get something that I will be happy and proud of for years to come. It's a huge investment. I am not impressed with the product they delivered or the service.
0 replies
104 months ago
Telkom is an absolutely terrible company
I have had this problem for over a month. No ADSL, then 1 Mb, then 0.1, then 1 etc. This has been going on for so long. My business has suffered. My clients need WiFi. I have explained this several times on this site and others. They have been here to fix the line. They have reset the port several times. They have identified faults in other places, like the exchange. But still nothing. Telkom, can I have a refund? I have a feeling they are not replying to my complaints because I am complaining. You are a disgrace. You are not honourable at all. Lets see if you have the decency to at least answer one of your clients. Is there any way around Telkom for internet, at all?
122 replies
104 months ago
RUBBISH!
THAT IS WHAT YOUR SERVICE IS. LINE CONSTANTLY DOWN. WHY CANT YOU FIX YOUR EQUIPMENT? WHY AM I PAYING FOR THIS JUNK?WHAT IS WRONG WITH YOU?
244 replies
Review Distribution
5 Star
2 (8%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (20%)
1 Star
18 (72%)