Active since Aug 2016
Pre, during, and post installation service was beyond measure!! All our queries attended to, admin dealt with without issues... Process was seamless and professional. Would recommend APS over and over!! Thank you, Ben and team!!
I have been without an internet connection for 5 days. After enquiring why, I was informed that my account is in arrears. I sent proof of payment as was duly deducted from my banking account as per debit order going off every 20th of the month. I have not missed one single payment. Ever!! OnAir failed to allocate my payments for the 2nd time, at least I received SMS notifications the previous time, this time, no communication whatsoever. OnAir deducts money from my account and simply cuts off my line due to THEM not doing their job. I have been advised that they WILL NOT reimburse me. So I have lost income not having been able to access my devices which are connected to the wifi, I have lost time fighting with them tobhave my connection reinstated as a result of their negligence and money which I have paid for a service OnAir has failed, refused and neglected to deliver. Their service is terrible and I received 2 different versions from 2 different call center agents. They are incompetent, lackadaisical and nonchalant with rehards to customer service. I have called them 4 times to be updated on the status of my service, just to be told a different story everytime. Between Denver and Ria, I don't knwo who to believe as the misrepresentations are escalating with each phone call. I am disappointed... But again, it goes to show. Friendly and quick to sign you up... And that's where it stops.
Thank you for making our dream home a reality! Rene and Simone, you are a winning team!! You made the application effortless. Your service is friendly, professional and on point. We are grateful for what you have done for us. We will definitely recommend your services to all of our friends and family who are looking to buy a home!! Once again, thank you. It was an absolute pleasure working with you.
I ordered my vellies on 26/11/2020, The Courier Guy delivered on 28/11/2020!! Service is amazing. The team is friendly and helpful... This is my 6th order!! Can't wait for my next pair!! Thank you TFD, loving my vellies!!
I cancelled my contract on one month's notice during Feb 2020 where after I received telephonic confirmation of successful cancellation of my contract. After 6 months I receive a SMS thay you intend to debit my bank account for arrears... Are you mad! What arrears? I have NO arrears. But you seem pathetic, no replies to any of the complaints lodged on Hello Peter, it says a lot!!! You better get your ducks in a row and I will be reporting you the the CP Ombudsman.
Telkom service and call centre options are pathetic! On 12 September 2019 I received an invoice for an ADSL line/landline service which has not been installed at my residential address since applying in the beginning of August 2019. The invoice stated that my banking account will be credited in the amount of R373.06. I immediately contacted Telkom to lodge the complaint. I eventually succeeded in logging a complaint, after several attempts and following the correct voice prompts. I was eventually wrongfully informed that my account was credited. Notwithstanding the assurance that my account had been credited, I was billed in the amount of R373.06 without any activated service. I have attempted to contact Telkom on numerous occasions to cancel the non-existent service which I applied for, prior to any further steps being taken! Staff are incomptent, voice prompts leads me to the incorrect options and managers have to date failed to call me back as promised by the call centre assistants. Telkom, that is THEFT! Not only did you incorrectly debit my account, you made me waste more that 3 hours trying to sort out a problem, for which you are at fault. I am self-employed and cannot afford to waste such time on phone calls. I will do everything to ensure that all my services are cancelled with Telkom! I will not recommend your service to any interested person... No wonder you have lost so many clients!
I WILL NEVER RECOMMEND GHD TO ANYONE NOR SUPPORT YOU BRAND EVER AGAIN!! I bought my ghd Platinum styler in 2015 for a hefty R3250... Not once has my ghd suffered any form of damage! I tried to switch it on on 27/05/2018, and boom, it’s broken. Yes, broken!! How or why I do not know...neither can ghd assist in this problem!! But they gave me solution! A terrible solution... Thank you ghd for the response that I can buy another one at a discounted price of R2500 when I already spent R3250 buying your product... Are you joking!! I am a mere 6 months out of warranty and you have NO alternative or other solution. Your product is of an extremely poor quality and I regret ever buying a ghd! My veaudry kept for 6 years and broke after I let it fall... That is absolutely pathetic ghd!! You discontued the product with good reason!! Maybe you made the product of such a poor quality to trick people into buying another one within a few weeks to just over two years... Your reviews speak for themselves! My heart is broken because this product has broken without cause, the only assumption is poor workmanship, bad quality...and your customers keep on losing!! Thank you ghd for a financial loss of R3250! I expected a lot more from you as an international brand!!
<p>Vodacom!!</p> <p> </p> <p>PLEASE PLEASE PLEASE explain to me.... HOW IN THE WORLD CAN I USE 3 gigs OF DATA WITHIN 13 DAYS?? I am not constantly using my phone and 80% of my apps are on wifi connect!</p> <p> </p> <p>How??</p> <p> </p> <p>You are cheating your loyal users with their data usage!!</p> <p> </p> <p>I am fed up with fighting with you!</p> <p> </p> <p>Poor customer service! Data theft!</p>
<p>A HUGE shout out and THANK YOU to Thelma Mogale for dealing with my complaint effectively and sufficiently! You patience is greatly appreciated!! You excelled in your performance in assisting me and I appreciate your friendly demeanour and humble attitude!</p>
<p>I am highly disappointed in MiWay's service delivery! MiWay surely only does things THEIRWAY!! I contacted MiWay to update my address as we moved from a residential area into a SECURE AND EXTREMELY SAFE complex and after an annual increase of R110, another R40 was added for NO REASONABLE EXPLANATION THERETO! How can a security compleax mean an increase in my premium! This is unafforable for me as a consumer and customer of MiWay! I will be seeking new insurance with an insurance company who will suite my financial needs!! My car is one year older, claim free for 3 years, moved into a secure complex and MiWay abuses this position! This is unacceptable MiWay! I will not recomment your service!! 2nd run in with you as a FSP...should have never considered moving my insurance back to you after the problem I encountered with your poor and below average service! Thank you for re-assuring, you are really as bad as the service you provide as you have no consideration to affordability!</p>
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