CH
Callum H
Active since Aug 2016
5
Reviews
0
Industries
Reviews
5 reviews6 months ago
Tudor Tech does not respond after payment has been made.
Takes 3 weeks to reply back with a quote, when I respond, silence. Update on this, I thereafter got hold of them after calling and waiting 3 times on hold in the morning. When I got through, I spoke to a Razia, she said the person who helped me has left the company. I was then told to pay to secure the part I needed for my Dyson, I promptly paid, send the POP to Razia and to Shannon M as instructed. This was on 07/08/2025. I have sent numerous follow ups, multiple phone calls, I cannot get hold of them. I can only assume that this company has asked for payment and straight up robbing people as from the reviews, I am not the only person this has happened to. Shocking as you know how much a Dyson costs.
0 replies
71 months ago
Mobile Outfitters, A scam?
Wrapped my phone last year at an astronomical price, but was assured that I was given a lifetime warranty where I can rewrap it as many times as I want for the fitment price. Went back there to get my phone rewrapped, nope, they are closed down, no branches close to me or anywhere in Durban and all my money wasted. Emails get ignored, no contact details, website doesn't show locations. If you are from South Africa, rather go to a proper retailer, as Mobile Outfitters has a habit of opening up and closing down all over the place, to take your money but not provide a service back and no contact details when you need them to provide their warranty service.
0 replies
101 months ago
takealot.com a fraudulent company?!
I had a problem after buying a faulty camera from takealot and they first took their time with it and took so long that my return was voided, 6 calls later and lots of swearing they finally picked it up and credited my account.....atleast that was the apparent end of it. Proceed then to my credit in which i used to purchase a phone cover, screen guard and hard drive etc. Delivery problem now, they were supposed to deliver on thursday and i was excited due to the fact that my birthday was on friday and I can use some of the new stuff. Oh well guess what?...thursday at 16:30 they still never deliver despite stating that my package was on its way. I phoned takealot 3 times that evening and got it on record as well, the consultant says that the driver is on his way as he just finished his last package, i wait on my front porch and then i get an SMS stating that they couldn't deliver because i was not at home..***? Im standing outside, a few seconds later I phone back and enquire and they said they can't do anything and that the driver is on his way home.AND ASKED TO SPEAK TO THE MANAGER, APPARENTLY HE WAS BUSY ON ANOTHER CALL, TOOK MY NUMBER DOWN AND PROMISED HE WILL CALL BACK..NOTHING..oh WOW...? i swore and ended the call. friday they delivered and i was excited, opened the box and everything is there except that they sent the wrong cover for my phone...!!! The fun starts now. I apply for return and Ashley Classen replies to my return email asking for a picture of the cover and the details etc. Fair enough I sent the stuff, then an Olivia Stanford gets in contact with me. On the email she says THEY NO LONGER HAVE STOCK OF THE ITEM and that the return was approved, fair enough. I then replied stating what about my delivery charge and can I not exchange it for something else if that is the case, she says they can't exchange for something similar...now I am suspicious because it clearly says on takealot you can exchange! Then i said fine, what about my delivery charge because its R60 delivery if I get credited and take a different cover. Oh wow...the fraud that happens next must have happened to many other people! She proceeds to tell me its my mistake and on their system someone had changed my order to reflect the wrong cover that they gave me rather than the right cover I ordered. unfortunately for them I keep my emails and is quite sharp because I am a business owner myself. On the email for my confirmation order, return and emails before she emailed me stated that I ordered the right cover but they supplied the wrong one, needless to say I emailed her back yesterday with the proof and she normally replies within half an hour, she still has to reply today at which time it is 14:00. And then for the next fraudulent part, remember she said in a previous email that the product I wanted they did not have stock, well despite her claims, I contacted the company that supplies takealot with the exact cover I ordered and found out they do indeed have stock....is this what takealot does just so they can deceive the customer and make it harder for the customer despite them causing the problem? Im absolutely disgusted with the service as unless I am swearing then only they will take notice, I also think that I need to contact someone from the consumer protection act.
105 replies
108 months ago
Sony does not give a damn about their loyal customers!!!
<p>Let me start this off on a good note, I have had 2 sony phones previously and nothing went wrong, nothing broke etc for 4 years and was extremely impressed with their build quality, if anyone knew me they knew that I loved sonys.</p> <p> </p> <p>Fast forward to 2015 when I ordered the Sony Z3 Compact, loved it because it was small and still had the big phone features. Everytime I answered the phone the glass used to make a slight clicking noise, oh well didn't bother me because as I said I was impressed with the build quality. fast forwards 8 months later I could not end calls?! Was extremely confused and emailed sony, Now my phone lives in a hard wooden like case and because the case cover extends into the screen glass only when sony responded saying I need to check my light sensor did I pull my phone out of the case...the screen actually was coming off at that corner!!! I pushed it back and it worked fine for 3 days but came off again, did not worry me as I only had to push it back in every 3 days, considering it is stuck on with adhesive tape (well I think so) and the screen had a spring action where the adhesive tape could not hold it in because of the bad fitment, the screen was actually not flat against the phone!!! Fast forward to around 5 months later again, the screen will not stick back like it is supposed to but remained sticking out.</p> <p>Complained again, sony said I should bring the phone in for assessment, I could not bring it in the same time because I use the phone for business purposes and needed to transfer all my contacts, accounts etc to my older phone, in this process the back screen peeled off too (why doesn't any of the glass want to stay in place) I had noted this to sony and pushed it back with force that I normally use on the front glass and guess what the glass is thinner on the back, it shattered as you would expect......</p> <p> </p> <p>Well I thought nothing else could go wrong and attempted a backup before giving the phone in and then realised the rear camera wasn't working, this was 2 weeks before the actual giving in of the phone.</p> <p> </p> <p>Gave the phone to MTN like sony advised me to, MTN takes it in for "repairs" and tells me I "might" have to pay for it. fast forwards 1.5 weeks ago from posting this and guess what, MTN wants to charge me R4100......Yes you read right, contacted Sony and asked them why and with their pathetic service as usual I complained about 1.5 weeks ago and they said they are "escalating the matter" emailed them on monday saying that there doesn't seem to be any progress at all and they don't seem to be doing anything, today is FRIDAY and 2 weeks my phone has been in for so called repairs?</p> <p> </p> <p>I am highly dissapointed and I don't think I would ever buy a Sony again, Most of my friend's have sonys because of me. Now I know why people hardly buy Sony's I am completely disgusted with their lack of ethics as now my business is struggling for 2 weeks of me trying to adapt to my old phone as I also do alot of social networking with my phone.</p> <p> </p> <p>I hope that sony will attempt to sort this matter as MTN's service centre seems to want to make the most money possible. I hate to think of how many other people had to fork out that amount just because of MTN's and sony's say so, this is how yourll make money?</p> <p> </p> <p>And how much longer must I make do without a phone that I paid for, this is ridiculous. Sony does not seem to care about it's customers.</p>
56 replies
118 months ago
Neotel, a sinking ship? Bringing it's customers down?
<p>Let's start from the beginning when I first bought a neotel modem....one for my business and one for my parents.....well well well what a mistake.</p> <p> </p> <p>First to register the sim cards, 2 trips of 35 kms to neotel umhlanga and back and a 1 hour phone call for EACH sim card to activate through some people who have English as their second language.... Disappointed to say the least but did not complain...</p> <p> </p> <p>Then the shocker came when we put the modems on....remember it costed me upwards to around R2000 for both modems....Internet speed 50kb per second for my business one and the personal one 68kb/s.....sending a message was a c****...and a pain. But still didn't complain, then the modems will repeatedly go on the blink.... Off and on which resulted in me going again to neotel where they said nothing is wrong and I live in a neighborhood with proper LTE and 3G. This has been an ongoing battle for 1 year.</p> <p> </p> <p>And now for the finale.....</p> <p>Neotel decides to switch the data off for whatever reason for the 4th week running.... No words on the way my business suffered and the amount of data spent on my phone(around R400 a week just on data ONLY) on the first week I just thought it's gone on the blink again as usual....second week and no Internet I decided to call neotel, 1 and a half hours later and still nothing except "we are working on the problem" Ugh</p> <p> </p> <p>And I sent emails to neotel repeatedly but even as it seems their emails are down as it took them 5 days to get back to me.... And with the same ridiculous response they told me over the phone.</p> <p> </p> <p>They have offered no compensation and no input on the status and haven't even bothered to inform us as customers in the first place that they have a problem. They have absolutely disgusted me with their service from the beginning and this is the last straw, I have already ordered ADSL for home and looks like it will be done faster then neotel can put their Internet back on and will probably have to follow that route for my business as well. Thank you Neotel for losing your customers and aggravating them on top of that. The reason why I haven't complained before is that when neotel had their network working it was impossible to load a review which makes me think they blocked it and which another review states so I'm not the only one. Shame on you Neotel you expect us not to voice our opinions about your pathetic network.</p> <p> </p> <p>I am so very tired of your nonsense I expect a good reply and some explanation as well as compensation. </p> <p> </p> <p>AND TO FUTURE NEOTEL CUSTOMERS, BEWARE, LOOK ELSEWHERE THERE ARE BETTER DEALS.</p>
0 replies
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5 (100%)