SF
Suzette F
Active since Mar 2009
8
Reviews
0
Industries
Reviews
8 reviews20 months ago
Akinga Virtual Service and TELKOM *****
this company had money paid without my consent to them via my Telkom Bill. I have never ever had an opportunity to OPT OUT as so nicely put by TelKom who deducted money from my Bank Account and paid this provider. The sim is in my Wifi Router has NOT ever been removed from this router. I get a bill from Telkom monthly without an itemised detail. ONLY when I now enquired about why I have to pay R333 more for my Wifi Contract I am told I "subscribed" to Akinga Virtual Serv (what is this service even for). to be honest I did not even know this sim number until now. ONLY TeLKOM knows this number. But hey they can pay this company but cannot take the money back and pay what they took out of my accoutn without my consent back to me. They first took R10 more in June, then R100 more in July and now with my August payment they took R333 more I am shocked that Telkom allows this. How many people are being de*****ed by this company and a company like TELKOM is okay to pay the money but I am told to go and google the details of this company. And How is this even allow that the option is to OPT OUT. Router sms goes to the router so as a user you have NO opportunity to stop this. *****
0 replies
20 months ago
Akinga Vertical Service and TELKOM *****ING my money
Yesterday I went into the Telkom Store in Somerset Mall to enquire why my LTE Wifi Router was billed at R333 more this month. I was then told that I have a daily subscription with a company called Akinga Vertical Serv. (Service). Apparently, I did not opt out when prompted to belong to this service. Funny thing is that I never received an SMS where I was prompted to accept this service as this Sim is in my Router. In fact I dont even have this number for this sim IN MY ROUTER but this service provider has it. strange. And Telkom can only block this but they can't pay me back the money they took from me. Cause I certainly did not pay Akinga TelKOM took this money off my bank account, and THEY paid this provider without my consent.
0 replies
66 months ago
just frustrated
I took out a month to month contract with Telkom. I was told I may cancel this contract within a month. I then cancelled my contract at the end of June effective 30 July. I was billed on 1 August 2020. I was of the assumption that i pay this account in advance. so I reversed the payment of 1 August which was for the payment up until July 2020 (I was just told that today). I was then again billed 1 September for 2 months as apparently an account can not be cancelled if the account is suspended. so i have no access to the data for 2 months and it is not carried forward which is I understand as it is my error for getting the account into arrears by reversing the payment. So effective i am paying for July and August for the account to finally be suspended. which I think is unfair practice. So I just want to alert people to the fact that Telkom month to month cannot really be cancelled. and if your account is suspended you don't get data and data is also not carried over when you do pay....
0 replies
126 months ago
Sim Swap
apparently I gave two answers incorrect. I am presented for the past 3 attempts I made exactly the same questions. <br> <br> 1 Frequently dialed number<br> last 2 calls I made<br> when did i recharge and how<br> currently active BIS or data bundle<br> <br> <br> I dialed 2 numbers (now)
75 replies
131 months ago
Failure to e-mail me my Statements
I have been requesting my monthly Statements for May and June 2015 since June 2015. I have been promised that I will receive it via e-mail 3 times already. To date I have not received either one of my statements. PLEASE can someone help me to get my Statement today.
75 replies
131 months ago
Unauthorised Debit of my Banking Account
My bank account was debited with an amount of R89 last month by a company called PAYTOZA who take their instruction from Capicall. PAYTOZA deduct the money without having MYwritten/signed consent. The bank advise this company changes their reference number monthly and therefore the user must request a debit return each time this happen! what an absolute outrage!<br> <br> PAYTOZA gave me the number 031 829 2717 to dial and a man answers by saying HELLO and they are in town!!!!!
76 replies
131 months ago
Fraud!!!!!! watch your debit orders
My bank account was debited with an amount of R89 last month by a company called PAYCOZA who take their instruction from Capicall. they deduct the money without having your written/signed consent. The bank advise this company changes their reference number monthly and therefore the user must request a debit return for each time this happen! what an absolute outrage!
0 replies
131 months ago
Paycoza working with CAPICALL to DEFRAUD people
My bank account was debited with an amount of R89 last month by a company called PAYCOZA who take their instruction from Capicall. they deduct the money without having your written/signed consent. The bank advise this company changes their reference number monthly and therefore the user must request a debit return for each time this happen! what an absolute outrage!
0 replies
Review Distribution
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4 Star
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2 Star
5 (62.5%)
1 Star
3 (37.5%)