Active since Oct 2016
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9 reviews25 months ago
PizzaChefs Serene Centre. BAD BAD SERVICE
I ordered via uber eats at 18h05 this evening from PizzaChefs Serene Centre and their advert indicated delivery within 45 to 60 minutes. It is now 20h20 and the food is still not ready!!!! I phoned them and the person answering the phone was plain rude and advised me to cancel my order - as his solution to the problem. I am not sure when the food will arrive... WORSE SERVICE EVER FROM PizzaChefs Serene Centre
0 replies
38 months ago
Absa private bank
ABSA at Menlyn Maine, Pretoria closed for the 2nd Saturday in row. Went to ABSA (regular) branch in Menlyn Main... que for 10 minutes and see the person at customer services... she went to ask the Manager Customer Services, returned and say I need to sit in waiting area. Half an hour later no service. I stood up and see this Manager is now helping someone else at selfservice kiosk.. not the person she was busy with before me. I went to her and told her that I cannot wait anymore. She asked what I need help with (now I reasonably assumed that with the staff member who referred me to her ...after consulting her... she should know). I told her I need to discuss and deal with Private Bank matter. Her response (in Afrikaans): "We do not deal with Private Bank matters here" My response: "Now why does the staff member in the first place referred me to you, and made me sit for more than 30 minutes." Not only am I seriously disappointed with ABSA private bank at this branch not being open .... despite the main notice indicating their hours on Saturday, with a temporary one again indicating they are closed, BUT the uninformed and poor service at the regular branch leaves me with a bitter taste in the mouth. After being with ABSA my while life.... it is truly disappointing to see this deterioration... bit by bit PS. I googled to see whether this pvt bank branch is open before the time, and there was no indication that they are closed.
53 replies
64 months ago
LEISURE CLUB/ FLEXI HOLDIDAY CLUB DISRESPECTFUL AND POOR SERVICE
FLEXI CLUB My late father was a member of this scheme. As he passed away late 2019, we wish to cancel the membership. We have now wend SEVERAL emails to the email addresses on Club Leisure/ Flexi Club websites. To date: 1. They are aware of the passing of my father, as they have soft closed the account already since the beginning of 2019 2. We only received a message stating "Thank you for your enquiry. Please be advised that we will respond to your request shortly.", but no-one ever reverts back. 3. They keep on deducting the monthly fee from the bank account of a deceased person, despite them being informed that he is deceased (with proof). 4. I find the fact that they do not respond to emails send to them highly unprofessional and disrespectful. Poor service - but quick to keep on deducting monthly fee. A. Viviers
56 replies
92 months ago
VERY BAD EXPERIENCE
SATERDAY MORNING, 15 September 2018. NEDBANK. This week (since Sunday) was final confirmation for me NOT to move my other accounts or business to NEDBANK ever. Friendly people but the most inefficient service I have experienced with any bank ever. Particularly Nedbank Menlyn (absolute confusion), but also Nedbank Menlyn Main (poor service). Giving wrong information, incomplete informatiom, different messages on the same enquiry, more confusion. Must say that the customer care helpline was very helpful the 4 times I phoned them, but with NO results. Only time where there was concrete result from the customer care line was Saturday morning... but then had to go to again to Menlyn Maine and waited 50 minutes to go to a counter to get assistance. I complained to the person that walked past me since I arrived, and she then suddenly got me to see a banker ( and agreed that waiting 50 minutes is long....while she saw me sitting there the whole time).q (arrived at 10h54 and it is now 11h55). The last person I spoke to at call centre was actually helpful and direct me to a bank to unlock the chip. The personal banker had to call a few times as well. I sat for more than an hour with a helpful personal banker who discovered that despite all the previous promises the account was still blocked. Now Nedbank is this how you treat a customer? it seems no one can do anything. Call centre says that the branch needs to unblock the chip...branch says they cannot. back and forth. I made it clear that I am not leaving until it is sorted out. Clearly this is not a single branch issue...from one branch to call centre to another branch back to call centre for something that should have been simple and easy and be sorted out on Monday 10 September already. I left the bank at 12h55...two hours after arrival. Time wasted... not only this morning but during the whole week. Recommendation to Nedbank...At the rate of your banking costs and promises on adverts I reasonably expect a service where your staff know what they doing. ACCOUNTABILITY. Enough is enough.
105 replies
102 months ago
Toilets ar car hire build8 g
Absolutely terrible. No toilet paper in toilets. Despite requesting toilet paper from cleaning staff...and receiving a few small pieces. They refuse to help further. I addition to toilets were not clean. This placed me in embarrasing position. Bidvest. Tempest. Avis. Etc. This should be dealt with as part of your customer service
0 replies
105 months ago
PIZZA HUT ATTERBURY - PRETORIA
I am reporting with great regret the worst service ever from PIZZA HUT Atterbury in Pretoria. I ordered two pizzas at 18h44 and despite 5 calls after an hour (from 19h45 onwards) I have not received my pizzas at 20h46. The manager on duty indicated to me during my first call at 19h45 that she will phone me back after she has located the driver, as the pizzas already left the store, which she never did. When I spoke to her later, alas call number 4 (20h29) she again indicated that she cannot get hold or the driver/the driver does not answer his phone. By any logic this means that the driver was "out" for far more than 45 minutes. At this point I need to indicate that I stay a less than 5 minute drive from this PIZZA HUT outlet (less than 2 km). After two hours with still no driver in sight, I had to revert to cancelling my order at 20h46, as to wait two hours for the delivery of two pizzas 5 minutes away from the store is simply ridiculous and a clear indication of bad management. I cant help to think that there were more to the delay in this delivery than "not getting hold of the driver." It is interesting that the driver pitched, so upon cancellation the store was able to get hold of him. I am deeply disappointed by this service. I immediately after cancellation of the above order ordered from DEBONAIRS Pizza at 20h47 and my pizzas were delivered just now while I typed this message, i.e. 21h13.
0 replies
115 months ago
SAA CAPE TOWN SELF-CHECK-IN POOR
<p>We check in last night online as to ensure a smooth and quick process at Cape Town Airport through SAA. What a disappointment - at the Bag Drop counters there was only 3 people on duty and the que was worse than the normal check-in que.</p> <p>Aint it suppose to be quick and fast...not slow and frustrating ...when you check in online SAA?</p>
0 replies
116 months ago
Be aware of Mr Do it all - Johan van Jaarsveld
<p>I had similar experiences. To the extend that I had to have the work redone. I tried to get my money back, but with no success (despite promises from him). I started the process to take him to court, but then was advised that my legal costs will exceed the amount owned by him. </p> <p>People needs to be warned about this scammer.</p>
0 replies
116 months ago
WEBSITE
<p>Struggle seriously with these people's website. They not serious</p>
105 replies
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