Active since Oct 2016
5
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Reviews
5 reviews17 months ago
These products are NOT all cruelty-free, despite being embossed with the Beauty Without Cruelty stamp
As a long-term supporter and advocator of your products, I'm really disappointed to have recently discovered that you use the Beauty Without Cruelty stamp on all your products yet use ingredients in some of your products that, while not tested on animals, come from animals (products like your Creamy Caress body cream include lactose and hy****ysed milk protein). I'm saddened that what I thought was a cruelty-free range actually isn't. The dairy industry is one of the cruellest industries in animal agriculture. You should really be rethinking a) what you put into your products and b) removing the Beauty Without Cruelty stamp from products that contain ingredients derived from animal exploitation. Just be transparent. It matters to consumers like me. Ingredients: Water, Paraffinum Liquidum (Mineral Oil), Stearic Acid, Cetearyl Alcohol, Petrolatum, Glycerin, Glyceryl Stearate Se, Triethanolamine, Fragrance, Butyro*****um Parkii (Shea) Butter, Theobroma Cacao (Cocoa) Seed Butter, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Cyclopentasiloxane, *Hy****yzed Milk Protein*, *Lactose*, Yoghurt Extract, Polysorbate 60, Cyclohexasiloxane, Disodium EDTA, BHT, DMDM Hydantoin, Methylparaben, Propylparaben, Hydroxyisohexyl 3-Cyclohexene Carboxaldehyde, Benzyl Benzoate, Coumarin, Geraniol, Citronellol, Benzyl Salicylate, Alpha-Isomethyl Ionone, Linalool, Butylphenyl Methylpropional.
56 replies
38 months ago
Fantastic customer experience
I accidentally booked a double set of movie tickets and the Webtickets site stated that I would be unable to get a refund. I contacted them via their convenient WhatsApp service and was assured that the matter would be escalated. I received an update this morning, and this afternoon, I was refunded. What a pleasure! Thanks Webtickets!
0 replies
47 months ago
Great service from Cleon at your Bellville branch
A huge thank you to Cleon from The Mattress Warehouse Bellville for his wonderful service. He kept me updated on the progress of my order and made sure it was delivered on time, as promised.
134 replies
51 months ago
Rip-off service fees
I just purchased R700 electricity on the FNB app and was whacked with a service fee of R135.91! What a rip-off! How is this even justifiable? After the service fee and VAT is removed, I have 229.30 to get me to the end of the month. I've never had this issue with Capitec. I've seen many other people complain about these ridiculous service fees over the years (now that I'm searching) and I can't believe that FNB is still billing them. Surely this is fraud?
106 replies
69 months ago
Great service
Thank you to Gontse for being an outstanding ambassador for your brand. Your service has been excellent. Thank you for resolving all the issues and following up until I was satisfied.
53 replies
Review Distribution
5 Star
2 (40%)
4 Star
1 (20%)
3 Star
0 (0%)
2 Star
1 (20%)
1 Star
1 (20%)