AL
Anita R
Active since Nov 2016
14
Reviews
0
Industries
Reviews
14 reviews60 months ago
Worst insurance in South Africa
Worst insurers in RSA, always on hold, calls answered, then on hold again for an hour! Unable to resolve cell insurance issues especially all the Vodacom clients whoms insurance was cancelled by Finrite's system glitch! Lol, now the customers are responsible for their errors! don't waste your money on Finrite! Rather get some value for money somewhere else.
0 replies
61 months ago
Finrite do as they like!
My cellphone fell and the screen was cracked, took it to Vodacom repair centre only to find finrite had cancelled our insurance without notification to the clients!!! Shocking, and to phone them you need to put a whole day aside, better hope of having a snow storm.
0 replies
62 months ago
Ooba- Excellent service!!
What an awesome experience we had with Ooba, excellent customer service, always were available to answer questions, i would recommend Ooba to anybody whom i going to buy a property, quick, easy and hassle free, businesses out there can take a lesses from the Ooba team! Thank you Mercia and Preya! Well done
53 replies
62 months ago
mweb outage!! more than 24hrs
Shocking Mweb down since yesterday 5 March 2021, some of us are dependent on our fibre networks to be able to work, no responsibility taken by Mweb, but boy oh boy pay your account late and see how the will squeal, i have phoned out more than R200 just trying to get hold of anybody, you are caller no 40, wow awesome, sick and tired of this, will find another service provider tomorrow morning, had enough of this! All they say it is an outage???? If you want to play in the big league, then you need to improve your service, which is not happening. Shame on Mweb.
0 replies
67 months ago
Zero customer service
Non existing customer service at Nort Rand rd Branch, ticket system not working! People walking into the bank asked to wait or return in 2hours! What the hell! No wonder everybody is leaving FNB! Beyond shocking!!!!!!! But they want our money but no service!!!
53 replies
68 months ago
No service!! Shocking!!!
No service what so ever! Shocking! Wanted to buy a pre owned vehicle, all arranged to view and test drive the car on tuesday, this morning, sales person not there, cars not there??? Even confirmed our appointment yesterday! Went to another Hyundai dealer and was helped asap with all my vechile requirments.
0 replies
72 months ago
Mweb shocking customer care
Getting fibre how exciting! Sales team were great, from the call to installation 48hrs, by Metrofibre, as they service our area, but what they do not tell you it takes 2 weeks or more before it is active! Please ensure that you have at least R300 airtime on you phone, per call as you will use it all up, on Monday i spent 55min and then another 38min on the phone, to no avail the call taker answers then asks you to hold and they cut the call, i phoned 3 times this morning as soon as you get through and enquire, they put you on an automated message and cut the call! What kind of business is this??? Very shocking!! I could have rather phoned Metrofibre myself and had it done through them, but being a mweb client for some time i thought this was a great fibre deal! Don't be fooled like me! Mweb does not care about the clients, rather contact a fibre installer directly!
0 replies
78 months ago
Utterly Disgraced with Discovery Medical aid
Utterly disgraced by Discovery, for years our payments have been good enough, now wanting to put my 2 Adult daughters on their own plans as our employer does not subsidize them anymore as from Jan 2020, only to find it is going to cost me another R6600 a month extra! What a joke, in total this is twice my bond repayments, the sad part is i work in the medical field, and one has to wonder why companies like One Plan and Affinity health are growing at rocket speeds, and Discovery you will discover does not pay for many things with in hospital admissions, leaving you with lots of debt, cause who can afford paying this?? A Ferrari is probably cheaper a month, this is a rip off!!!!
210 replies
100 months ago
Payment required for non excisting service
My Telkom land line has been off since the 6th of Dec 2016 fault no 84CRK061217, so everytime I enquire I am told that the cables need to be manufactured, wonderfull for such a big company, yesterday I received a bill for R957.34?????? for a service I do not have, one does not pay for bread you never received?? I spoke to Nozipo Nzimande on their online chat, I was simply told to pay the bill to avoid suspension, what a laugh it is already not working! I then spoke to Bongiwe Zodwa also online chat, I was once again told that the cables are still being manufactured!! so this could take another 12 months knowing Telkom, and I am not the only person without a working line. The best is to get an manager to contact you, this is like wow, it never happens. Best thing I did was to cancel my adsl line, went to mweb, a very satisfied customer. Please Telkom suspend my line( the fault one) cause I will not pay for something I do not have. I have been dealing with Telkom for the past 3 years, overall service is terrible in general, you can never get hold of anybody, sad but true!
210 replies
110 months ago
Poor service post fault reporting
<p>On the 6th of April our Telkom adsl and phone line stopped working, i reported it on the morning of the 7th of April, after numerous chat calls to telkom, the problem still is not resolved, i have not heard for a technical team as yet, it is very frustrating at present as we are buying data from other sevices, and tomorow is the start of a long weekend again, so when will it be fixed then, i just wish Telkom would properly communicate with their customers, but instead the are to glad to take our money monthly for non services rendered, Telkom fault no 60CRK070417.</p>
56 replies
Review Distribution
5 Star
1 (7.142857142857143%)
4 Star
1 (7.142857142857143%)
3 Star
0 (0%)
2 Star
1 (7.142857142857143%)
1 Star
11 (78.57142857142857%)