BS
Bart S
Active since Nov 2016
5
Reviews
0
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Reviews
5 reviews107 months ago
Excellent Service
<p>We were late in submitting our final claim form for UIF benefits after our baby was born. 4 days before the final cut-off date we suddenly realised that we were in trouble and that we were probably going to lose a very significant amount of money.</p> <p> </p> <p>My wife contacted Awesome Moms and they were extremely quick to respond. They sent us the correct UIF forms and picked everything up via courier the next day with an overnight express delivery to the Department of Labour head office in Cape Town. One day later the full claim was paid.</p> <p> </p> <p>I was so impressed with their friendliness and helpful attitude. I have seen complaints about other UIF assistance schemes, so if our experience is representative, I will certainly recommend this service to anyone else who needs it.</p>
0 replies
108 months ago
Criminals
<p>Paid an addtional deposit after he did not want to accept the first proof of payment from the bank e-mail system. Harry promised to pay the addtional extra money which I had fast transffered back after the original amount had cleared in his account.</p> <p> </p> <p>One month later I'm still trying to get the money out of him. Busy with a small claims court procedure to recover the money from him. Don't use this guy please it seems you get what you pay for with moving companies.</p>
0 replies
115 months ago
I already moved to Investec
<p>On the 3rd of June 2016 I visited the International Bidvest lounge in OR Tambo before my flight to New York. On arrival I presented my Priority Pass card to the receptionist. He informed me that I should only use this card for international lounges and asked me to rather present my ABSA platinum credit card. He assured me that the visit would still be free.</p> <p>I was therefore surprised to see a charge of R250 go off on my credit card on the 4th of August. I have phoned the bank several times, but they never come back with a concrete answer and also told me I actually had to apply for a Dragon Pass card as the Priority Pass cards were no longer in use.</p> <p> So not only had I been paying in vain for priority lounge access with a card which had on the face of it not yet expired, I also received no prior communication that I had to personally ask for a Dragon Pass card.</p> <p>This is honestly the last straw. I am tired of having to speak to the "Platinum Line"and my "Personal Banker"as they can really do very little for you. Each on in turn just refers you to the next.</p> <p>Also had the same issue with ABSA not wanting to give me a competitive interest rate on a home loan, which just ended up with them losing millions in future revenue as FNB granted me a sub-prime rate. Investec then beat their rate further so I'm moving everything to them.</p> <p>By the end of this year all my bank accounts will have been moved and I'm ending a 20 year relationship with ABSA. I'm not even asking for a reply since nothing will change my mind. I will just be glad not to deal with incompetence and emty promises again.</p> <p> </p> <p> </p>
56 replies
115 months ago
The big four don't even come close
<p>I'm in the process of moving all my assets and bank accounts to Investec. After 20 years at ABSA I just felt tired of the lack of personal connection and the difficulty in solving problems when they arose.</p> <p> </p> <p>So far I have received prompt feedback on every query and excellent personal service from Latishia Maharaj. Everything is simple and fast, making you feel as if they really value your time.</p> <p> </p> <p>Perhaps if I could make one recommendation, they should just work a little on their mobile app usability and add fingerprint recognition!</p>
56 replies
115 months ago
Friendly Service
<p>Tebogo Pitjeng was very friendly and answered my query which I have been asking on the online service for a few days now promptly. Props to Kosmosdal branch and to MiWay for trainng their staff very well. Please get more people like this to work for you!</p>
56 replies
Review Distribution
5 Star
3 (60%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (40%)