RY
Rob Y
Active since Mar 2009
19
Reviews
0
Industries
Reviews
19 reviews3 months ago
Insurance made easy
Insurance simplified, be it via email, the app or telephonically
56 replies
5 months ago
Econo Trans for the win, Key Movers, not so much
Work is outsourced to Key Movers for the drive from CT to Joburg. Econo Trans were on time with the shuttle down in CT - what an amazing organized team. However Key Movers arrived late and they are not on time as promised by Wilna both in CT and Joburg and the bakkie they used for the shuttle service in Joburg had sand in the bottom which is not ideal. Please make sure to wrap up your small appliances with bubble wrap if you are doing that yourself. I didnt wrap my heater and paid the price as my one foot of my heater was damaged. Wilna is a star and does her best to make the move as seamless as possible.
213 replies
10 months ago
**** poor return experience from Takealot and Supplier used
Good online store. However God help you if you wish to return an item within its warranty period. I have had the unfortunate first has experience of doing so with a heater I thought was no longer working - Mill 2000W Instant LED Portable Heater. I logged the return on the 5th of May and after testing etc and receiving it back on the 22nd of May. I was away in Joburg that week for work so unboxed the heater to see that it was returned with the side panels loose which is definitely not how I sent it to them. I took the heater straight back to Takealot returns. They were shocked at how it had been returned from the supplier and logged a new return on the 2nd of June and I was told they will see if they can get a refund for me as this is not normal practice. I am still waiting 2 weeks later and nobody can tell me anything - the heater cost R3000, not cool, come on guys!?
0 replies
13 months ago
Online store a little cumbersome when it comes to shipping and delivering orders with Biogen
I placed an order last week 25 Mar online with Biogen, first off there was no stock avail and I was told they would process my order once avail and then secondly I get a message yesterday with the courier saying they tried to place the order and not sure where to go. Come on guys I ordered stock last month and didnt have this issue, sort out your stock levels and courier issues, right now its easier for me to just drive to Dischem and buy that way and if thats the case why have an online store in the first place?
0 replies
13 months ago
Poor service received over sunglass replacement
I recently went for an eye test to renew my drivers license. I needed slightly stronger lenses and was told that I it was more cost effective to get new frames than to use my current frames. In the past my sunglasses were a brand called Infinity with a wrap-around lens and was told I cannot use them with the new lenses I required, so I went with the next closest thing, a pair of Police glasses. I had the sun glasses for a few weeks and then 2 Fridays ago holding them in my hand in its case, they cracked for some or other reason. I returned the lenses first thing at 9 am on Mon the 17th, I was told I would be informed that afternoon what the outcome would be. I have called a few times now and communicated over email and still waiting to hear when they will be ready for collection. I was called on Mon the 24 to say that they will be replaced and they will let me know when I can collect, I said I didnt want these glasses and wanted a different pair and they said that option is not available to me. I feel its not good customer service from the branch concerned, who told me they can only speak to the supplier only via email - I find this odd as in the 21st century the supplier should know how NB customer service is. My Infinity pair I hold in my hand every time I get out of the car when I am not wearing them and they just in a material bag with a draw string, I have had these for over 5 yrs and the frame has never cracked.
53 replies
24 months ago
Easy way to keep on top of outstanding fines and paying them
What a great way to keep on top of any outstanding fines. Fines SA will let you know when you have a fine and give you the opportunity to pay online without the need to go into authorities to do so. So win-win for me.
0 replies
24 months ago
Useles is Supersonic
Useless as useless comes! I used Supersonic up in Joburg and called in to see what the process is move my line from Joburg to CT. I was told I need to cancel my service in Joburg giving a month's notice and to order a new service in CT in March. I ordered a new service in March and was told to state on that service that I will only be in CT in April. I then got called a week later to say they wanted to deliver my router and set me up. I told them I was only in CT in April. So they cancelled that order after I had followed instructions. I then had to order a new service when I arrived on the 3rd of April. I have done so and followed up a week later to see where we are. I was told to that Frogfoot needed to release and provision my line which was done On Fri the 18th of April. They told me to contact Supersonic to activate my service. I did so, however, I cannot log into my router and the speed is not what I had ordered. I logged a ticket and nobody has contacted me. I then tried again today and was told to call tomorrow and I am going round in circles. Who can help PLEASE!!
53 replies
26 months ago
Simply insure your belongings
Simple easy way to ensure your belove items.
56 replies
34 months ago
Great short term insurer - Naked
Easy to log a claim on your phone, which takes away a lot of the stress already experienced from an uninsured idiot who tried to push in front of me in peak time traffic and bashed my car. Assesor called and helped streamline the process. Definitely a leader and the way of the future when it comes to short term insurance.
53 replies
34 months ago
*** poor service, when this is paramount for my existence for work
My line has been down for 6 days now, I first logged a support call on Mon eve which was then logged on Tues morning, I am still wiithout fibre and today is Sun eve. Whether I request help via Facebook Messenger, WhatsApp or telephonically on a daily basis - I am told someone will contact me and this has been marked as urgent - yet 6 days later still nothing and this is trying with both Supersonic my ISP and the fibre provider Metrofibre. I get told every day that someone will contact me and nothing. They have only reached out to tell me I will get a call to tell me that someone will contact me. What a frustrating exercise - useless, useless, useless. I will fall off my chair once this get resolved once and for all!
265 replies
Review Distribution
5 Star
5 (26.31578947368421%)
4 Star
2 (10.526315789473685%)
3 Star
1 (5.2631578947368425%)
2 Star
7 (36.8421052631579%)
1 Star
4 (21.05263157894737%)