NV
Nardus Van Der Merwe
Active since Dec 2016
9
Reviews
0
Industries
Reviews
9 reviews54 months ago
Unprofessional horrible service
I have received the most horrible service ever from the Incredible Connection store in clear water. I purchased a brand new gaming laptop and within two months my hard drive broke. The charged me for installing new windows after they formatted my hard drive and confirmed it is broken. The technical consultant lied and said I wanted to upgrade my laptop when in fact it broke. I logged a complaint and saw the store manager that confirmed my hard drive was broken. Gave me a refund of the windows installation and said I should return on Tuesday for new Hard drive as promised by the store manager. I went back to the store, the hard drive did not arrive and said he would call me before the end of today. No call received. This is horrible service that I received and would not recommend anyone to go to incredible connection in clear water.
0 replies
64 months ago
Worst bank ever
Hi, I am Yolandi Van Der Merwe. 7906250036085). This is the second Hello Peter complaint with no response. In September 2020 I was called by a FNB sales consultant to open a premier account with a campaign FNB was running to pay direct axis loans for three months and to get 15% of Westbank payments for 12 months and R5500 E bucks. Till now none of these have happened I have phoned more than ten times spoke consultants esculating this matter, still I haven't had Any feedback on complaint, they give you reference numbers and say they will get to you in 48h but nothing. I am referring this complaint now to HP and the banking ombudsman. The media and the public also must know about this nonsense and this lies. My number is 064 686 6083.
56 replies
64 months ago
FNB is lying to their customers
In September FNB contacted me regarding a new Pre mier account, whereby I left my previous bank. There was a lot of promises made for which none have been met. We have made numerous calls and complaints, none of which have been resolved. Today Devashnie with a so called, managing position, contacts me by starting by saying she is not sure why the benefits has not been met, is this how one resolves complaints with noylt nlknowing yourself. This complaint will be esculated to the ombudsman. This is utter nonsense and lying to customers.
56 replies
71 months ago
BAD COMUNICATION BAD SERVICE
On 10 June my application was approved for a Huawei P30 lite, and it should have been delivered to me. Today is 20 June and nobody has contacted me, I had to phone to find out what is happening, the lady I spoke to said they will send me an sms on Friday 19 June, but yet again I didn't receive anything. So I went to Cradles tone Mtn Bongani assisted me, he couldn't help me because there was a system issue, and I couldn't receive a phone, I am so upset, because after being approved and waiting more than 7 working days, and going to Mtn cradelstone to get help, still no phone. Yolandi Van Der Merwe. 064 686 6083
0 replies
82 months ago
FNB Cradle Stone awesome service
Thank you for the awesome service I received this morning. A lady assisted me with my account query and was very helpful. Unfortunately I cannot remember her name.
105 replies
82 months ago
ABSA Cradle Stone terrible service
My name is Yolandi Van Der Merwe( Du preez) id. no 7906250036085. I previously lodged a complaint with Absa head office regarding my account. In February Absa's headoffice phoned me to upgrade my account to a premiere account, whereby they asked me where would I like to collect my new card , I asked them to send it to Absa Cradle Stone. I haven't received any call, so I lodged a formal complaint. Marinda from Cradlestone Absa called me to come to the branch so that they could assist me on Saterday(20 July 2019. Today being 20 July 2019 I went to the branch as they advised and we agreed. Monica Van der Berg didn't know anything of my appointment and she told me to go to counter 11 and was not very helpful. Lisa at 10 asked if she could help I told her my reason and she said Monica had to send me to the customer help desk ... and said in her words "because of the cold Monica is a little tired and that is the nicest way I can say it". Lisa then didnt know anything about my query. I only had to change my personal details and get my premiere card. Later during the day Monica contaced my husband and kept saying that Marinda is not there and seem to not understand that we have other commitments. We are unable to go back to ABSA as we have other responsibilities. The service is pathetic from the brach and the staff. The staff is unprofessional as they badmouth each other infront of clients. I am very disappointed as I ensured that I honour the arrangement, just to find that no one knows nothing. My time have been waisted.
210 replies
107 months ago
Discovery sucks
<p>I had to cancel my medical aid plan due to medical aid covering nothing. Always rejecting invoices even after authorization was given by Discovery. I am disappointed in discovery and urge people not to join. </p> <p> </p>
112 replies
109 months ago
Discovery sucks
<p>I had to cancel my medical aid plan due to medical aid covering nothing. Always rejecting invoices even after authorization was given by Discovery. I am disappointed in discovery and urge people not to join.</p> <p> </p> <p> </p> <p>My ID number is ********** 072088</p>
112 replies
114 months ago
Geely sucks
<p>I have Geely Mk hatch limited edition. I lost my keys and contacted Geely, whereby they assured me that it can be fixed and that it is not major problem, new key and coding. Thus they referred me to their accredited agent in Randburg, republic road, Gary. My dad took the vehicle took get fixed, as I was away for a while, when I received my vehilcle it was not fixed and my dad paid R12 000.00 to this idiot. I contacted Geely wereby they assessed vehicle and came to conclusion that R15 000.00 worth of damages was caused by their dealer. However they saying they will not take responsibility. The dealer in Randburg replaced the computer box for key replacement? This is not acceptable and now I have a vehicle that is not starting. This is the facts. Make up your own mind. DO NOT BUY A GEELY. </p>
0 replies
Review Distribution
5 Star
1 (11.11111111111111%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (88.88888888888889%)