Active since Dec 2016
11
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11 reviews3 months ago
UPS don't reply to emails and parcel in warehouse for almost 2 weeks now.
My parcels has been lying in their Johannesburg warehouse for a week and a half now. I've paid my duties and taxes and sent through a clear proof of payment numerous times now and even phoned to try to sort it out. Still nothing. It's like no one is working at their warehouse or managing anything. I never have these issues with Fedex.
0 replies
3 months ago
UPS - No response on emails and parcel lying in warehouse for almost 2 weeks
My parcels has been lying in their Johannesburg warehouse for a week and a half now. I've paid my duties and taxes and sent through a clear proof of payment numerous times now and even phoned to try to sort it out. Still nothing. It's like no one is working at their warehouse or managing anything. I never have these issues with Fedex.
0 replies
4 months ago
ABSA Business Banking - Not worth the effort and making too many mistakes
Absa business banking and ABSA in general is currently the worst option to select. The amount of mistakes their consultants make is absurd. They added my business information to my personal account when I upgraded my business account instead of adding it to my business account. Now when I log into my personal account it shows my business information while my business account still has my personal sole proprietor information. Almost 2 years ago they also linked my personal vehicle finance account to my business account instead of my personal account. I could not get this resolved with them as the al the consultants had a different story on how to get this fixed.
53 replies
5 months ago
Business Bankers Unwilling to Help and Ignores All Communication
ABSA Business Banker, Pinky Sekhobela, unwilling to help and *********** in doing her job. I contacted my business consultant (Pinky Sekhobela) who assisted me to open my business account because I wanted to upgrade my business account to trade under my company name as I was still trading as a sole proprietor. She told me to email her all the required documents, which I then did. Since then I have not received any communication, no replies to my follow up emails, she is not answering her phone and not responding to whatsapp messages. It's really sad that I can get better service from home affairs and the tshwane municipality than with ABSA which is a private institution.
53 replies
12 months ago
Duplicate transactions when making immediate payments
My current issues with ABSA as someone holding personal, home loan, vehichel and a business account with them: * Duplicate Transaction on my business account for almost R8000 on 30 March 2025 where I made an immediate payment to a supplier. The amount deducted from my account twice, once as a normal payment, and once as an immediate payment. Struggling to get this resolved as all you can do is email them. There is no other way. *They also managed to link my personal vehicle finance account to my business profile even though it is monthly being deducted from my personal account. I can't get it resolved because it involves two departments (personal and business), so I just keep getting referred to the other department. Not even my banker could assist. *Last year I sent money via Cashsend to my garderer and the ATM only gave him R100 instead of R300. He brought me proof and everything. Till this day this issue still hasn't been resolved. With ABSA I seem to just be losing money, paying ridiculously high bank fees and getting no service in return.
58 replies
26 months ago
Unwilling to assist us with a refund from one of their dishonest online merchants
Yet another dishonest and unhelpful business that has dishonest merchants using their system to take peoples money. My mom bought a product online from one of their merchants called EvolveFitZA and the transaction was processed via Paystack. After not receiving the product or any communication after almost a month and not being able to contact the seller, we reached out to Paystack for help. They had zero interest in assisting us in getting a refund and our money back and kept on telling us to resolve it with our bank. I work with payment providers such as Payfast, Peach Payments every day and know that they can quickly resolve these issues and refundt the money. Paystack literally just sent an email to the seller requesting that they provide value to the client. How will this in any way resolve the issue...? Do yourself a favour and never ever use this payment provider.
0 replies
26 months ago
**** Website - Did not recieve product and they do not answer messages
**** website. Be careful and do not shop on this website. My mom bought a foot massager for R499 and did not receive an order confirmation email and also no other communication. They do not respond to WhatsApp messages and do not answer their phone. We have contacted Paystack to try to get them to reverse the transaction on my mother's credit card. Hopefully Paystack will assist and ban this merchants account.
0 replies
33 months ago
Dishonest & ******* Business - Aramex stole R2000 credit from my account
I had to pay R2000 credit to open an account for my business with Aramex but ended up not using their services. A few years Mr Johan their credit controller promised to refund the R2000 and also said that the refund was approved. I sent through my banking details on 17 March 2023 already. On 12 April 2023 Mr Johan told me that it can take up to 30 days for the refund. On 17 May 2023 Mr Johan again made false promises via email. It is now the 10th of August 2023 and I still have not received the money they owe me. Nowhere in the world does a refund or payout take 5 months...
0 replies
84 months ago
It is impossible to cancel Vodacom contracts and services
I've just been billed over R700 again as a debit order on my account by Vodacom. This after I've been trying to cancel my 5Gb Data contract and the 500mb additional data on my phone contract number for 2 months now. I was promised over the phone that next month I will only be charged for my phone contract and they assured me that the 500mb add on data of about R100 has been cancelled and also that my 5gb data contract has been cancelled. If this is true, then why after 2 months of trying to cancel these fees am I still being charged over R700 a month. My debit order should now be half this amount between R350 and R400... This is my last contract with Vodacom and from now on I will buy phones cash and use prepaid options so that there are no debit orders from Vodacom and I will use prepaid data from companies like Rain. The person who assisted in renewing my contract at Menlyn also did not follow procedure. He just showed me where to sign on the tablet and only afterwards I noticed that the 500mb data was not cancelled and that other insurance fees was also added to my contract....
112 replies
110 months ago
Unable to upgrade & Website/mobile app problems
<p>I went to the Vodacom shop in Menlyn Mall to upgrade my MyGig 5 - 24M TopUp contract. My contract expired and was due for upgrade. Long story short, I was told that they could not upgrade me to my chosen contract option because Vodacom never loaded it on the system and that a call was logged. So I drove to menlyn just to be told I will have to come back when Vodacom decides to load it on their system.</p> <p> </p> <p>Now for the Vodacom App: On the OLD app it was easy to switch between my Mobile and Data contract simply by selecting the number on the dropdown list. With the NEW app that option is not available and the technical staff at the Vodacom shop also could not assist me because I must propably be the only customer with more than one contract using the app... I showed them that when I log in via my browser I could select both numbers, but not on the new app. I was told to phone Vodacom so that they can resolve the issue...</p> <p> </p> <p>Lastly, the Vodacom website: I thought I would try upgrading online or atleast have a look at the upgrade options. The first thing you do when presented with hundreds of deals is to filter them with the filter menu on the left which did not work. I tried numerous different selections and even tried using different browsers and could not get the filter to work. Should Vodacom not have software testers who do quality checks and make sure everything works as it should.</p>
112 replies
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11 (100%)