Active since Dec 2016
30
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30 reviews1 month ago
FINAL NOTICE: Formal Complaint Regarding Unauthorized Debt Collection & Data Sharing
I am writing this as a formal complaint regarding the continued harassment and unauthorised sharing of my personal information. On 11 December 2025, I officially cancelled my membership. This cancellation was confirmed, and the final outstanding balance was successfully collected at the end of January 2026. As of that date, my financial obligations to Planet Fitness were settled in full. It has now come to my attention that you have shared my contact details with a third-party debt collector. This action is not only a gross administrative error but a significant violation of my privacy. I did not grant permission for my data to be shared following the settlement of my account, and doing so under these circumstances is unacceptable.
0 replies
10 months ago
Clientele Life needs to teach agents customer communication
I've never experienced disrespect like this in my entire life. Clientele Agent called: Beauty Phillips. She's rude and refuses to listen to what is being said. I'm still mourning my late father, but she shows no sympathy. Instead, she insists that my mother, who is 71 years old, must call her. My mother is still mourning her husband, yet Clientele Life agents can be rude and speak this way. I'm very disappointed with your service, and I ask that you terminate my mother's premium account as soon as possible. The representatives who called me on Tuesday, including the one who processed the claim and explained the entire process, were professional, but Beauty Phillips just ruined everything.
112 replies
10 months ago
Clientele Life is a ****
My mother covered our father for R20k, plus additional grocery and unveiling expenses, including R200 airtime. However, the claim is closed without those benefits. My mother was supposed to receive groceries and unveiling benefits, including R200 airtime, but none of these benefits were provided. When I call your customer care, the agent is rude over the phone and does not want to listen to our concerns. I'm very disappointed with your service.
106 replies
23 months ago
Bad service from MetroFibre Go no internet for days
I’ve been waiting for the technician to come and fix the fibre since Thursday and I don't have internet since Tuesday till today nothing at all
53 replies
23 months ago
Bad service from Vumatel no Internet for Days
I’ve been waiting for the technician to come and fix the fibre since Thursday and I don't have internet since Tuesday till today nothing at all, VumaTel Ref:00095280
0 replies
24 months ago
Excellent Service WOODFOOD
I would like to recommend WOODFOOD for car hire because of their service and Great customer service from agent Out: Yolandi and agent In: Lungelo Nkosi
53 replies
29 months ago
Nu Debt Management dragging my name down without proper investigation
I've been harassed by this company for adding my name to the debt review when I don't know anything and They've sent an email to the wrong person. From: Collections @nudebt.co.za 6 December 2023 Good day, NJABULO MHLUNGU, Our reference number: ND94772911 We act on behalf of MTN, hereinafter referred to as our client. You are currently indebted to our client for services rendered to you. No record of payment has been received on your abovementioned account and it is our instructions to claim from you, as we hereby do immediate payment in the amount of R5428.89. I'm not even related to this and they keep on sending it to me. Get the details of NJABULO MHLUNGU, Our reference number: ND94772911 and STOP HARASSING ME
0 replies
30 months ago
I want my money back. I'M ****MED
I called in July to change my package as I was paying for high speed but the highest speed I would get was 10. I was called and promised a technician would come but nothing happened come August I called to cancel my subscription and I was then sent an email that my cancelation request was received ref number:9404927 Then I received another email on the 16 August after speaking to an agent that my cancelation has been scheduled. At the end of August, I made a payment. To my surprise, at the end of September rain debited my account and on Facebook, I am being told that I canceled in September how... When I September I did not even use your device. I have been calling, and sending complaints on Facebook I am not getting help. The router device was sent to them but no refund till today. They failed to deactivate my SIM-CARD end of August and billed me for September which I felt ****MED. They charged me because they failed to do their job on time. Who's responsible for SIM-CARD deactivation?? I want my money back, please.
524 replies
30 months ago
I want my money back
I called in July to change my package as I was paying for high speed but the highest speed I would get was 10. I was called and promised a technician would come and nothing v happened come August I called to cancel my subscription and I was then sent an email that my cancelation request was received ref number:********** the I received another email on the 16 August after speaking to an agent that my cancelation has been scheduled. At the end of August, I made a payment. To my surprise, at the end of September rain debited my account and on Facebook, I am being told that I cancelled in September how... When in September I did not even use your device. I have been calling, and sending complaints on Facebook I am not getting help. The router device was sent to them but no refund till today. I want my money back, please. It's the third week now waiting for my money since (16/10/2023) and it's not even reflecting which means RAIN is ****ming me.
859 replies
Review Distribution
5 Star
4 (13.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
26 (86.66666666666667%)