Active since Dec 2016
9
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Reviews
9 reviews11 months ago
Excellent and phenomenal customer experience ABUBAKER BLANCHARD
Commendation for excellent customer service provided by ABUBAKER BLANCHARD based in your Cape Town Branch DHL CARGO CENTRE Cape Town International Airport . Dear DHL international I am writing to extend my immense gratitude for your impeccable and excellent customer service .Your patience and professionalism ,as well as dedication truly stands out during this challenging time when customer service are not seen as a priority.Your knowledge and skills as well as dedication is what set you apart from other competitors in your line of business. It is not likely to come across services that is warm, proficient and with swift as one were received from you ,our queries were addressed promptly and our request comp**** with utmost priority and attention to detail. In closing please accept our heartfelt salute for a phenomenal performance and well done !! You can be assured we will remain a steadfast client with such phenomenal client satisfaction from you ABUBAKER Sincerely, [MRSJAFTHA]
58 replies
12 months ago
Exceeding customer expectations!!
Dear DHL INTERNATIONAL I am writing to thank the Cape Town Air Cargo team Shamiela Davids and her team for there quality of service provided by your company. We sincerely appreciate their efficient, gracious customer service, the level of detail and accountability they show over and over and demonstrate on each occasion and the way she Shamiela Davids and team conduct business as a whole. We have, and will continue to, recommend your services to other companies and contacts. Our team could not be more satisfied with your work, and we look forward to continuing this relationship. Eagle Optical Pty (ltd)
58 replies
15 months ago
Commendation for outstanding customer service provided by SHAMIELA DAVIDS based in your Cape Town Branch DHL CARGO CENTRE Cape Town International Airport .
Commendation for outstanding customer service provided by Shamiela Davids based in your Cape Town Branch DHL CARGO CENTRE Cape Town International Airport . I am writing to express our ( Eagle Optical Pty ltd ) utmost appreciation for the exceptional customer service provided by SHAMIELA DAVIDS during all our visits to your establishment ,her professionalism ,knowledge and dedication truly made our experience remarkable .SHAMIELA DAVIDS often goes above and beyond to assist me and my team with any inquiries and ensure that all our needs are met .Her friendly demeanor and willingness to help made me feel valued as a customer .Her prompt resolution of any issue exemplify her dedication to providing top -notch service .I believe employees like Shamiela are instrumental in creating a positive image for your brand and building customer loyalty .Her excellent communication skills and ability to handle challenging situations with grace reflect positively on your company . Please extend my gratitude to her and acknowledge her exemplary service .Thank you for your attention to this matter .I look forward to continuing my patronage at your establishment due too the exceptional service provided . Warm regards Eagle Optical Team
53 replies
58 months ago
Utterly disappointed
I am disappointed and actually disgusted as a pregnant women all we need is comfort and help with our maternity benefits this company is in a hurry for payment but nothing has been done for me paid them in full now no reply don't trust this Cindy lady she will take your last money then ignore you. Cindy@babybenifitsuif.co.za
53 replies
102 months ago
Utterly dissappointed
Today i have experienced the true meaning of No Customer Service at Reno Spur bellville from the manager Mzi that was on duty @10:30am we sat down and ordered our regular for the past 4 years at the same spur my partner and I can not consume bacon and it was always substituted with something else no problem ,that i use to call customer service today Mzi the manager could not honour customer service my partner and I left the restaurant unhappy and he just didn't care am so disappointed i will never sit foot in that spur again and i will tell all my friends and family not to,my 4 years of amazing service by the old management group i will always remember but under this new management am sorry i wish you luck you will surely need it thank you for absolutely nothing this memory will stay with me as i will continue to spread this disgusting service i received by your new management Mzi.
0 replies
107 months ago
Very grareful for your proffesanilsim .
<p>I would like to thank An-Marie for her proffeslism and helpfullness as i had experience a problem with there product but she was all focused on giving good customer service and trying to keep me happy as the customer for that i say thank you as a consumer there is no customer service in Soutf Africa no more my cat Cleo will enjoy her petleys cat food that was given to her as a gift , once again thank you . </p> <p> </p> <p>Kind regards </p> <p>Latiefa </p>
0 replies
110 months ago
Utterly disappointed
<p>How very disapointed one can be, myself and a friend went in to pick n pay today so after 2pm as we do every single day because we that loyal we purchase our groceries every month and daily lunch to find that a manager name Michael could have no respect in communicating with he's shoppers i called him over to explain to me why a price sign would be on the box of water priced R18, 99 each to me as a customer the box is R18, 99 not 1 bottle i then ask him to explain Becauce its then false advertising he was very hostile then send me to the competitor Checker's and that is not it the cashier Tumaka was speaking xhosa and said to her colleague that my friend and i are stupid how unprofessional can that be no customer service at all wow i really don't know why am surprice really i think i actually expected more from the manager not him arguing with me infront of other customer's he has no RESPECT and no MANNERGERAIL S****S & the cashier wow not surprise either then the manager Johan comes over never even bothered to make eye contact with us or ask what was going on he just void the sale if i do not get feed back i will make it my way to go much higher and solve this unprofessionalism and utterly dissapointing service , the worst of the worst wow . </p>
173 replies
112 months ago
Utterly disappointed
<p>Am so angry, this is not the 1st time that our order was wrong i don't know why its so hard to listen and understand what the client ask for. Then the staff have the odecety to argue back as if my fiancé don't know what we asked for the, 1st time our order was so wrong but then we where at home already , this eveing @ closing time the order was again wrong , there's a reason to why i buy in tygervalley rather then this branch am furious this meal was suppose to be our supper thank you for spoiling it really bad service wow!!! </p>
56 replies
113 months ago
Utterly disappointed
<p>I am beyond upset with your agent Micheal Umah @your jhb airport, he has been promising high and low to get back to me regarding my package its been nearly over a month going in for 2 months that i have not received my package paid all the neccecerally fees yet nothing he doesn't reply to my message and doesn't understand what keeping posted mean at all i am very upset always been getting good service from you and know this horrible memory i still have not received my package and would want a call back as soon as possible as this bad service and beyond i feel like telling the whole world to not make use of DHL agents i really don't know what the story is just hope my package is safe and that i will have it before Christmas . </p>
56 replies
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5 Star
4 (44.44444444444444%)
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1 Star
5 (55.55555555555556%)