Active since Jan 2017
8
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Reviews
8 reviews50 months ago
Capitec Bank Funeral Cover is delaying my claim 7 days and the funeral is in 2 days
I have been with Capitec for over 8years now, ive had cover with them on and off for the past 5years, and My brother died sunday, i made a claim this morning and the service at the branch i went to was amazing, the lady who helped me was professional and empathetic , she told me that i should receive the funds within the next 24 hours.. fast forward a few hours, i get an sms that tells me that the claim will only be finalized on the 8th, my issue here now is that i was told 24hrs, the funeral is this friday, i called the call centre and was on the call for over 30minutes, but i have no explanation or reasons why theres a delay. how dead does a person need to be for Capitec to pay the claims, whats the point of having a funeral cover if its not going to cover the funeral?, please help, i need to busy my brother
106 replies
56 months ago
Satisfied Customers
Since the first day that I applied for Debt review I have received the most professional service. The people working at this company really cares about you and I recommend this debt review company to anyone having financial problems.
53 replies
87 months ago
Excelent service from friendly staff
Excellent work.. very friendly staff.. thank you so much guys.. would recommend to friends..also if i may add, they were very cheap compared to other places i went to before i found them (Randburg Branch)
0 replies
102 months ago
Negative Effect on credit record
I Took out a hollard funeral plan 2 months ago, and since then my credit score has decreased by 5points, as the account appears unpaid for some reason, even though i have never skipped a payment.. i would like to know from Hollard why is this??..
105 replies
103 months ago
Still taking money after policy cancellation
I cancelled my policy sometime in October.. at the end of october my accout was debited twice!!.. i would like to know why is this.. i had to reverse the debit orders.. which both cost me R35..
227 replies
108 months ago
Settled account still not updated at credit Credit Bureau
<p>I have serveral accounts wit getbucks.. and i settled the first one over a month ago.. and yet this hasnt been updated with credit Bearue.. i have been phoning in and emailing about this.. and i am always been promised its being handled.. but still.. no update.. i have also called transunion to find out if get bucks had sent an update.. and to my suprise.. nothing has been to sent to them.. despite the lies i have been told everyday for the past 3 weeks.. am i to log a formal dispute fot this to be resolved?... will i have to go thru this **** with all the other accounts i still have to settle???...</p>
0 replies
113 months ago
Illegally Listed By DMC
<p>I was looking through my credit report.. And I seem to have an account from Feb 2012. Almost 5yrs old. An account that had an initial R420.. The account is now on R10000+, not only is this account prescribed, but I also fail to understand how an account could go from R420 to R10000+.. In have never acknowledged the account nor have I even paid for it in the past 3 years... Please remove this from my record as it is affecting my history negatively..</p>
336 replies
113 months ago
Liquid Slush Puppies
<p>After being on the Q for over an hour, different ques... We finally made it to the popcorn stand.. Anyway.. They only has Stwarberry slushies... Next thing when we got to the movie.. All the slushies were just liquid.. With barely any ice... </p> <p> </p> <p>WhatsApp going on Ster- kenikor???</p>
56 replies
Review Distribution
5 Star
2 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (75%)