FN
Felicia N
Active since Jan 2017
5
Reviews
0
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Reviews
5 reviews5 months ago
Pathetic service Hyundai Springfield
Still the same issue my call now at Hyundai for the second week , every time I call in and ask for the manager they cut the call on me , Rochelle still hasn’t called us to advise us if the part for my vehicle has been delivered , every time I ask to speak to the manager she makes excuses , his in meeting his not there and promised he will call us!
0 replies
5 months ago
Hyundai worse car ever
I wanted to purchase Hyundai for my business but it has been the worse decision. I should have just stayed with VW. Firstly this vehicle was bought 2024 end of July , the first week the clutch dropped so bad and was loose manager asked me to bring it in says it just happens but I believed something was wrong but he just readjusted it , ever since it’s been so low u literally have to press the floor board right in so does grind when changing gears , secondly service are done on time with them actually charging me R5000 for a service one time I have never experienced such a high amount for service in my life another reason wish I just stayed with VW , my car was service in October 2025 , they picked up a aircon issue they replaced the part , two weeks later the vehicle was smoking and car felt like was dying so I had it towed to hyundai Springfield on the 5th November , costed me R600 to tow it , Thursday 6th Rochelle called saying they need to strip the car and wanted approval which was given , Monday 10th I had to call in because no one bothered to advise the issue and this is a business vehicle I am currently having to u uber and paying high amounts everyday , she said it’s the bearing , the part will be ordered and we get car back Friday so we said ok nothing we can do , so yesterday my husband called in to make sure all in order and we will be recieving our car , Rochelle said she check and call him back , only to call him back and say that the part hasn’t been recieved yet , this morning which is Friday still no phone call , I called in now , was advised Rochelle and manager in meeting , I was put on hold for 5 mins before I cut the call to come on and hopefully get some answers and my car fixed in. As this is a business vehicle and my business requires this. I am currently shopping for two new cars for my business and because of these experiences I will never buy another car from Hyundai again! Also mind you that this was a brand new vehicle bought in 2024
53 replies
14 months ago
Fastway worse courier
Driver(Casper) for below order called me stating that his here to deliver , I advised him that he needs to take the lift up to the 12th floor and deliver the package as I am not at home , I advised him that the lift is working , I had called to see if anyone delivered the package he didnt Kaylee even worse she does not listen and even try to understand what I am saying she ready to listen and jump to conclusions Further to that he said he got stuck 3 times if u get stuck in the lift kone has to come and open the lift , secondly which floors did he stuck because if anyone using their brains logically if u get stuck u walk to the floor u need to deliver the package and deliver it. Please can you advise me what will you’ll be doing with my package and you’ll service pathetic
0 replies
18 months ago
Terrrible service
Good Day I tried applying online for an account , it came up as duplicate application call 0214602320 I called , Anela Mnqanani answered she doesn’t know what her job is , doesn’t know why they told u to call this number
53 replies
19 months ago
Standards bank business pathetic service
I have no luck with any help from my private banker Nandipha Ganyile. This is on going from January if you’ll pull up my records if I require anything I always have to call in or go through other people to assist me with her job , not sure if she even works there or what she gets paid for. I want another person assigned to my account. Also I have app**** for commercial bond I want to know if she has submitted anything or did anything because I have tried to enquire today again totally ignore.Akhona solilo is so helpful actually response and always willing to help. I even want to change to FNB because of Nandipha , I have all the proof of emails and message sent to her and emails where I have to email my personal banker to get her to assist.
53 replies
Review Distribution
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1 Star
5 (100%)