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Active since Jan 2017

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47 reviews

5 months ago

The Courier Guy poor performance

I used to swear by The Courier Guy but now I swear at them. I don't know if they've outgrown their capacity or what it is, but their service is becoming poorer by the week. In the past month they have; not cancelled a collection when requested to do so/cancelled two subsequent collections which they should not have/been informed that a collection cut-off is 16:00, then reported that the supplier was closed at 17:16. We have courier companies sending us their profiles weekly, soliciting business, but is it a case of better the devil you know.......?

0 replies

Luxottica

6 months ago

Luxottica & Sunglass Hut service excellence

I recently submitted a warranty claim on my Ray-Ban sunglasses. This was handled promptly & efficiently by the staff at Sunglass Hut & Luxottica. After collecting the glasses from me, the claim was processed in less than a week and a voucher issued on the same day. I can highly recommend Rebecca Maharaj, the rest of the warranty team in Cape Town & Luxottica. Also to S'lindile ZA008369 at Sunglass Hut Watercrest Mall for the friendly, efficient service on the phone as well as in the store and for reserving the only pair in stock for me. We took advantage of the Valentine's Day 50% off on the second pair promo.

0 replies

Sunglass Hut

6 months ago

Sunglass Hut Efficiency

I recently submitted a warranty claim on my Ray-Ban sunglasses. This was handled promptly & efficiently by the staff at Sunglass Hut & Luxottica. After collecting the glasses from me, the claim was processed in less than a week and a voucher issued on the same day. I can highly recommend Rebecca Maharaj, the rest of the warranty team in Cape Town & Luxottica. Also to S'lindile ZA008369 at Sunglass Hut Watercrest for the friendly, efficient service on the phone as well as in the store and for reserving the only pair in stock for me. We took advantage of the Valentine's Day 50% off on the second pair promo.

0 replies

LED Addict

8 months ago

LED Addict impresses, yet again

I ordered 2 sets of curtain string lights from LED Addict, having made previous purchases, and was again very impressed with the pricing and prompt delivery. Cannot wait to install them on the weekend & get into the festive spirit.

0 replies

The Courier Guy

8 months ago

The Courier Guy not interested in missing goods

The Courier Guy appears to have lost, or ******, one of two items in our shipment from Durban to Pretoria. I have communicated all the required information, and sent numerous follow-up e-mails, for them to investigate but have had no response. This is a very expensive industrial item from Germany and our customer required it urgently today. They missed 2 collection deadlines and now could not be bothered to respond. PRMGRD / #***8

0 replies

Engen Petroleum

9 months ago

Engen 1app frustrations

Engen 1app must be the most frustrating I've ever tried to register with, as it keeps indicating something went wrong & to try again. I’ve almost lost interest after 5 attempts. I then used the *** address, as per the Engen website, only to for it to be undeliverable due to "Recipient email server rejected the message" Worst marketing campaign ever.

4 replies

FirstShop

16 months ago

FirstShop Highly Recommended.

Exceptional communication, very competitive pricing & order delivered ahead of schedule.

1 reply

FirstShop

17 months ago

FirstShop highly recommended

The communication, service, price & delivery lead-time was exceptional.

1 reply

Master Carpets & Flooring

17 months ago

Exceptional service from Master Carpets & Flooring

Master Carpets & Flooring was contracted by Outsurance to remove & replace laminate flooring damaged by a leaking roof. From the initial contact to the scheduling and completion their communication, service and workmanship was outstanding. Compared to Top Carpets and Floors South Coast, who did the original installation, Master Carpets & Flooring was far superior and very professional. We can highly recommend them and will gladly deal with them on any future projects.

0 replies

Doorgate4U

19 months ago

Exceptional service from Doorgate4U

We've been dealing with Marius from Doorgate4U for many years on garage doors, gates & automation and he is the best service provider we have ever dealt with. He's dependable, reliable, punctual to the point of always being on time or a few minutes earlier than promised and always goes above and beyond. This is exceptional service and we can highly recommend Doorgate4U, specifically Marius, and we will continue dealing with him.

0 replies

Review Distribution

5 Star

16 (34%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

3 (6.4%)

1 Star

28 (59.6%)

Reviews

The Courier Guy poor performance

Luxottica & Sunglass Hut service excellence

Sunglass Hut Efficiency

LED Addict impresses, yet again

The Courier Guy not interested in missing goods

Engen 1app frustrations

FirstShop Highly Recommended.

FirstShop highly recommended

Exceptional service from Master Carpets & Flooring

Exceptional service from Doorgate4U

Review Distribution

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