Active since Jan 2017
46
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0
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Reviews
46 reviews1 month ago
The Courier Guy poor performance
I used to swear by The Courier Guy but now I swear at them. I don't know if they've outgrown their capacity or what it is, but their service is becoming poorer by the week. In the past month they have; not cancelled a collection when requested to do so/cancelled two subsequent collections which they should not have/been informed that a collection cut-off is 16:00, then reported that the supplier was closed at 17:16. We have courier companies sending us their profiles weekly, soliciting business, but is it a case of better the devil you know.......?
0 replies
2 months ago
Luxottica & Sunglass Hut service excellence
I recently submitted a warranty claim on my Ray-Ban sunglasses. This was handled promptly & efficiently by the staff at Sunglass Hut & Luxottica. After collecting the glasses from me, the claim was processed in less than a week and a voucher issued on the same day. I can highly recommend Rebecca Maharaj, the rest of the warranty team in Cape Town & Luxottica. Also to S'lindile ZA008369 at Sunglass Hut Watercrest Mall for the friendly, efficient service on the phone as well as in the store and for reserving the only pair in stock for me. We took advantage of the Valentine's Day 50% off on the second pair promo.
0 replies
2 months ago
Sunglass Hut Efficiency
I recently submitted a warranty claim on my Ray-Ban sunglasses. This was handled promptly & efficiently by the staff at Sunglass Hut & Luxottica. After collecting the glasses from me, the claim was processed in less than a week and a voucher issued on the same day. I can highly recommend Rebecca Maharaj, the rest of the warranty team in Cape Town & Luxottica. Also to S'lindile ZA008369 at Sunglass Hut Watercrest for the friendly, efficient service on the phone as well as in the store and for reserving the only pair in stock for me. We took advantage of the Valentine's Day 50% off on the second pair promo.
0 replies
4 months ago
LED Addict impresses, yet again
I ordered 2 sets of curtain string lights from LED Addict, having made previous purchases, and was again very impressed with the pricing and prompt delivery. Cannot wait to install them on the weekend & get into the festive spirit.
0 replies
5 months ago
The Courier Guy not interested in missing goods
The Courier Guy appears to have lost, or ******, one of two items in our shipment from Durban to Pretoria. I have communicated all the required information, and sent numerous follow-up e-mails, for them to investigate but have had no response. This is a very expensive industrial item from Germany and our customer required it urgently today. They missed 2 collection deadlines and now could not be bothered to respond. PRMGRD / #10874488
0 replies
5 months ago
Engen 1app frustrations
Engen 1app must be the most frustrating I've ever tried to register with, as it keeps indicating something went wrong & to try again. I’ve almost lost interest after 5 attempts. I then used the info@engen.co.za address, as per the Engen website, only to for it to be undeliverable due to "Recipient email server rejected the message" Worst marketing campaign ever.
212 replies
13 months ago
FirstShop Highly Recommended.
Exceptional communication, very competitive pricing & order delivered ahead of schedule.
53 replies
13 months ago
FirstShop highly recommended
The communication, service, price & delivery lead-time was exceptional.
53 replies
13 months ago
Exceptional service from Master Carpets & Flooring
Master Carpets & Flooring was contracted by Outsurance to remove & replace laminate flooring damaged by a leaking roof. From the initial contact to the scheduling and completion their communication, service and workmanship was outstanding. Compared to Top Carpets and Floors South Coast, who did the original installation, Master Carpets & Flooring was far superior and very professional. We can highly recommend them and will gladly deal with them on any future projects.
0 replies
15 months ago
Exceptional service from Doorgate4U
We've been dealing with Marius from Doorgate4U for many years on garage doors, gates & automation and he is the best service provider we have ever dealt with. He's dependable, reliable, punctual to the point of always being on time or a few minutes earlier than promised and always goes above and beyond. This is exceptional service and we can highly recommend Doorgate4U, specifically Marius, and we will continue dealing with him.
0 replies
Review Distribution
5 Star
16 (34.78260869565217%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (6.521739130434782%)
1 Star
27 (58.69565217391305%)