Active since Jan 2017
7
Reviews
0
Industries
Reviews
7 reviews14 months ago
Great Service MR Price Home
As a habit, most of the time we take time to lodge our disappointment with companies and don’t bother sharing experience when it comes to good service. 2 weeks ago the incorrect parcel was couriered to mr Price home and it took almost 2 weeks to find the courier that collected the parcel (No happy experience there). In finally getting the Waybill we addressed the return of the package with MR Price Home Contact centre and received the most wonderful support and the return of the parcel. Special thanks to Theshni Govender <ThGovender@Mrpricemoney.com>
53 replies
51 months ago
Discovery - Lets see how many times we can get a client to send us a mail
The absolute incompetence that exists within the administration process has surpassed anything I have ever experienced. If you want to do a change they will let you complete the form an alarming number of time without keeping you informed of the progress. It becomes your responsability to see if they are doing their work. Shamefull
106 replies
55 months ago
Must be Debra's way of not doing business
Customer service if for birds. But if you want to book your trailer for a security dot and experience no service, book at either Centurion or Silverton branches. They will gladly ensure that you are disappointed and not fulfill their commitment
53 replies
58 months ago
ScratchMoblie Zero Value
workmanship is poor. quality of paint work is poor. timing is not reliable. feedback is almost non existent.
0 replies
64 months ago
SAPOS earns salaries to do nothing
Highvelt Post Office closed weeks ago with a note on the door to go to Lyttelton PO. I had a International parcel notification that it arrived on the 3rd Nov which I have not been able to collect since then. Lyttelton cant help as the package is at Highvelt, the SAPOS call center and main switchboard just rings with a lovely message saying you important. Its wonderful living in a country where the Tax payer pays toward government salaries for work that will not be done. GO SAPOS
0 replies
78 months ago
Vodacom Fiber is a must if you want to experience why MTN is the better network
After weeks of poor fiber connectivity I finally accepted my fate and held on to the 081904 call till someone actually answered. As they could not resolve the slow internet speed they gave me a ref and assured me that it will be handed over to the engineers. 3 weeks later and still no response and pathetic experience. Apparently they no longer have any engineers left in Vodacom
315 replies
87 months ago
Help KULULA Steal Your money
On 4 July 2018 I made a booking for my elderly father to fly from George to OR Tambo on 13 December 2018 and a return flight on 27 December 2018 from OR Tambo to George. His plans changed and I had to change his flights. On 2 October 2018 I phoned their call centre and changed his 27 December flight to a flight 12 January 2018 - from George to OR Tambo. When I wanted to cancel the 13 December flight the lady that made the changes for me advised me to rather keep the 13 December flight as she knows through experience some customers revert back to their previous booking. As I saw no harm in this I decided to keep the 13 December flight. He did not make use of the 13 December flight because he intended flying to OR Tambo on 12 January and thats why we changed his flight in the first place. On 11 January we booked our seats back from George to OR Tambo for 12 January as we were in George for holiday. When we went in to book his seat the reference for his flight did not exist. I phoned your call centre on 11 January to find out what the problem was. We found out that the paid for booking had been cancelled by them due to their internal non communicated processes resulting in us having to buy a new ticket. unfortunately it could not be o the same day as us resulting in further expenses and a very emotional elderly person having to fly alone. there response back was an insulting financial voucher made out to him which did not come close to out additional expenses or even the price of the additional ticket. after expressing our disappointment and requesting a review, the process stopped. not even an acknowledgment of the correspondence. GO KULULA Go
0 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (85.71428571428571%)