ZT
zoe T
Active since Jan 2017
52
Reviews
0
Industries
Reviews
52 reviews5 months ago
Had a good experience with Sandiso
Had a good experience with Sandiso. Great explanation and benefits of the car. Patient and allowed me to ask all I needed to know before a purchase
71 replies
5 months ago
I want to cancel and Netstar is ignoring me
Please fix your customer service. I have asking to cancel my plan with you for over a week now and they ignoring my request and asking random questions.
142 replies
6 months ago
Super unprofessional company
I had to go to their offices to get any kind of assistance and was told within 2-3 days I would get a letter stating the account I knew nothing about had been settled. I have been waiting for nearly a week now and I have called and emailed and received no help. Which means I have to go to Northcliff again and wait for hours for help. Be professional, answer phones and answer emails. Your agents can't re-direct in-house calls??????
53 replies
7 months ago
Stay away from Discovery at all costs! They will ruin your credit with unknown charges.
I cancelled my discovery medical aid well within time.About a month later I was sent a bill and no one could explain what it was for. Months later I checked my credit and I discovered I was registered as a defaulter, I have never missed a debit for my medical aid. I contacted them to ask and they had apparently sent my details to a debt collection company who are charging me an interest of an excess of R400+ which includes SMSes which I never received. I asked for proof of these communications and I haven't received them till today. Prior to SSD sending me the statement, discovery sent me a letter of demand dated 30 September 2025 which I paid immediately but I was already registered as a defaulter 6 months ago or last year even
212 replies
7 months ago
This company sends people's details to credit bureaus without contacting them or letting them know about it which is *******.
I didn't even know I owed Discovery till I checked my credit record- after contacting Discovery I was told I was handed over to this company who sent me a statement that included smses which I never received. I have asked where they sent these and haven't received a response. Now I have a default on my credit record and it's my first time getting this in my life.
159 replies
11 months ago
Telkom refusing to assist with ***** case - 17533052
I need feedback on this ***** case- 17533052. I am getting conflicting feedback where your agents on X say the matter was closed because the account has notes that I upgraded. I have submitted an affidavit that I did not upgrade and Telkom needs to present me with proof beyond "notes" on a system I have no access to. Secondly notes are not indisputable proof that I upgraded which I did not. I already have a solved matter where Telkom admitted to "making a mistake" and opening a second account under my name. Prior to that the case was closed without giving me any feedback and I spent days following up. I will be opening a case of ***** against Telkom by end of next week if I don't receive feedback with proof or my money back.
0 replies
12 months ago
3 x ***** committed by Telkom employees using my details.
I contacted Telkom to alert them of *****ulent activities on my account. I got references numbers and the matters were closed without getting back to me References: 86141671 - matter was closed without giving me any feedback. This particular issue being someone at Telkom included a device carryover on my account for 5 months from September 2024 till January 2025. Contract end date June 23 2025. I was charged R682.50 for 5 months total R3412.15. I am assuming the *****ster is the one that closed the matter without giving feedback. 86141673 - matter was closed without giving me any feedback. This particular issue being someone at Telkom included a device carryover on my account for 5 months from September 2024 till January 2025. Contract end date June 23 2025. I was charged R315 for 5 months totaling R1570.00. I am assuming the *****ster is the one that closed the matter without giving feedback. For both the above matters I do not have a device nor did I contact Telkom for an early upgrade 11 months before the contract ended. Ref - 86141949 - I went to istore Cresta in December to upgrade 0670712520 and instead of creating an upgrade in the existing number, a Telkom agent eager to make commission created a new account. I have 2 debit orders from Telkom going off and the same time and Standard Bank can only allow one. I realized this end of March and had to pay a large some of nearly R3000 because I have upgraded before and not once was a new account created. I am being charged an extra R250 every month for this new account debit order failing yet a Telkom employee enjoyed commission at my expense. I will be taking the matter to the consumer counsel because my details were used to - create upgrades- were are these 2x devices on the device carry over? I asked for a print out of when I called or went into the store in September 2024 for these early upgrades and haven't received anything. 2. I went in store for an upgrade but a new account was created which is ***** yet again. If Telkom wants to be a *****ulent entity which closes ***** matters when caught then you will pay a bigger price with the Consumer counsel.
0 replies
13 months ago
I have a contract and went to upgrade
I have a contract and went to upgrade. They created a new account instead of maintaining my current one. I have 2 accounts & only one is debited, the other they either have never or the bank hasn’t allowed it. I reached to them to put everything in one account, they didn’t respond. I have been paying the second account directly on the Telkom website but what I pay never seems to show up. I have the Pop. Secondly I have 2 more contract lines that are ending soon and I don’t want to upgrade them at all or continue with the service. I want them to be prepaid at the end of the contract. I know Telkom continues contracts even after they have ended and I don’t want that at all.
59 replies
15 months ago
Telkom debited my account 6 days before the agreed day
I have a standing debit order for the last day of the month and Telkom decided to debit me on the 25th of December and there was obviously no money in my account because I get paid on the 28th(December or not). Now I have a double invoiced for R5700 because they decided to change the debit date without my knowledge. Secondly I get charged r105 for all bounced debits and this happened because I don't have money on the 25th as I get paid on the 28th. Please fix this. Your service level is very annoying.
0 replies
16 months ago
We were just ****med of an additional R12000 because of a system error on Tuesday 31 December 2024.
My initial review was removed because it was the 'wrong business'. Please not I did not make a mistake. We were ****med by Airlink at OR Tambo on Tuesday afternoon. We were just ****med of an additional R12000 because of a system error . We checked in online to arrive at the airport to be told we are not checked on time and needed to purchase new tickets as those tickets were null. Lindo the worker at check in refused to help even though he was the second person we went to. He only became helpful when his supervisor Vanessa got involved- she confirmed the system error but couldn't change the tickets as they were not flexible and we had to pay 12000 for tickets. The airline has no phone number just an email which has not been answered till today. We want our money back. Stop removing our reviews! There was. group of 6 men who ended up in a physical altercation with the sales staff because they do were ****med - they paid cash for 6 tickets only to be told at check in there was an error with their booking. They lost the 6 tickets and had to pay for new ones. This airline does this to foreign nationals who are desperate to go home and know we will pay one way or another.
0 replies
Review Distribution
5 Star
2 (3.8461538461538463%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
50 (96.15384615384616%)