Active since Feb 2017
6
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6 reviews11 months ago
Happy Customer - Can definitely recommend them
Will definitely recommend them for change of ownership. If you have the right documents (which is also explained and accessible on their website in detail), it takes 5 minutes to drop off and pay, I waited 3 days and had my car registered. They are efficient and my experience with them was effortless.
0 replies
81 months ago
Great Customer Service Travelstart
Dealt with Miguel Lawrence on the 19th of August 2019 regarding a refund on a flight that was missed. He was friendly, professional and sufficient. Sorted out my query in a few seconds. I'm very satisfied with the customer service received from the Travelstart agent.
105 replies
103 months ago
Very pleased
Prompt, timely and friendly customer service received. Very pleased for the quick turn-around time (almost immediately)
61 replies
106 months ago
Poor Customer Service
<p>Our experience with MTN morningside has been poor to say the least. Customer Consultant booked an Apple I phone in for repairs 3 weeks ago. The store's contact details are non existent, needless to say it was provided by the MTN employee. The MTN repair centre has no record of the phone being booked in, just to find out today 3 weeks later that the phone is still in store because they have courier problems. The current branch manager has left and seems like no one has taken control of the store. The query has been escalated, yet no feedback at this point in time after numerous telephone calls and attempts to follow up. I will advise any customer to think twice before approaching the store. </p>
61 replies
110 months ago
Preposterous Service from Absa Card Division
<p>The recenter interaction and engagement with Absa Bank Card Division left me gob smacked. </p> <p> </p> <p>I did an online application for a credit card and garage card, it took them not even 2 days to deliver my card. However the card was not activated. I called the call centre and they advised me it would take approximately two days for my FICA documents to be finalised, just to find out a few days after that my application was not finalised (how do you deliver a card if the application is not finalised)??? Then my query was escalated, bear in mind the call centre cannot give you answers, the application and complaints departments doesnt have phones you have to communicate via e-mail. Needless to say its a loosing battle, no one returns to your mail. I have gone to the extend to e-mail the Absa Card Division Team Leader but not even on management level do you find customer service. Its been nearly two weeks, I'm getting credit card statements yet I'm sitting with a card I cannot use. And yet Absa still gives you the silent treatment.</p>
56 replies
111 months ago
Pathetic Airline
<p>Yet again another incident that clear shows the pathetic state our country and its service delivery is in and this on the international forefront.</p> <p> </p> <p>We booked a flight ticket paid R10,000.00 for it going to Dubai, we arrived 4 hours early as required, we checked in and were told to be at the boarding gate a certain time yet again which we did. Just to arrive at the boarding gate to be told that the boarding gate were changed 10 minutes prior to our flight, no notification and no annoucement (quite embarrasing for an international airport). As a result we missed our flight. The airport staff was very keen and able to get our luggage off the airoplane but they did not have the meens or ability to get me onto the flight which i was appearantly 2 minutes late for. To top this whole incident I had t pay again for another flight to cover up for the disgraceful pathetic service of the staff of OR Tambo. Yet antother South African ashamed of its country. PATHETIC</p>
0 replies
Review Distribution
5 Star
2 (33.333333333333336%)
4 Star
1 (16.666666666666668%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (50%)