Active since Apr 2017
Poor Pathetic Service from a government department in SA, only excuses
I studied at Damelin in 1999, I completed a DIPLOMA in Human Resource Management. I have the my results that clearly indicate that the Diploma will be issued in March 00. When I contacted Damelin to request a copy of the Diploma, I was advised that it is not a Diploma but a short course. I paid for the the HRM qualification but Damelin cannot give me a copy of the Diploma. I sent them a copy of my colleagues Diploma but they are adamant that it is not recognised as a Diploma. I have applied for a job and this imperative that this issue is resolved.
I received confirmation that my legal policy has lapsed due to unpaid premiums, but Clientele had the audacity to deduct a double premium from my bank account after confirmation that the policy is cancelled. They are just greedy and their customer service is pathetic.
Clientele Legal confirmed via SMS that my policy has lapsed but have the audacity to still deduct premiums from my bank account.
I have shared my experience on Hello Peter on 09/10/2019, and all I receive is an empty promise. I have applied for a job that requires a copy of my HR Diploma but just received a confirmation that I was unsuccessful as I couldn't produce my HR Diploma. I have sent numerous mails and have called several people but nobody is willing and able to assist me. I have lost out on an opportunity to get a job. Damelin sucks!!!!
I have been trying to obtain a copy of my HR Diploma from Damelin since a week ago! All I receive is empty promises and excuses that 'With reference to the subject matter, please be advised that we could not find your profile on the system in order to assist . Please advise if you had attended classes'. I have sent a copy of my results, student no. and ID no but it seems that they just don't care. Nobody takes the initiative to have this matter resolved. My results clearly states that I have obtained a Diploma but Damelin insists that is only a SLP (Short Term Learning Programme). I require this information extremely urgently to secure employment and have mentioned this on numerous occasions but it fell to deaf ears. CAN I PLEASE HAVE CLARITY ON THIS ISSUE TODAY AS THIS IS TOTALLY UNACCEPTABLE.
<p>The contactor has removed the gate motor, now what!??????? </p> <p> </p> <p>Not just pathetic service but empty promises</p> <p>I reported my claim no's 16/060285 and 17/034767 to Standard Bank Insurance last week and received feedback that the matter is being attended to. Yes, they have attended to my calims BUT promised me that the fund have been released into my account. I had to follow-up today as to why the funds are not in my account and received a call informing me that they won't pay me the money as my bond is in arrears. I have not gien thme permission to pay the fund into my home laon account. The contractor that has completed the job has to be paid. Standard Bank Insurance cannot hold back on the payment that they promised me. I need this matter to be attended to by a higher authority as this is simply and totally unacceptable!!!!!!! </p>
<p>I reported my claim no's 16/060285 and 17/034767 to Standard Bank Insurance last week and received feedback that the matter is being attended to. Yes, they have attended to my calims BUT promised me that the fund have been released into my account. I had to follow-up today as to why the funds are not in my account and received a call informing me that they won't pay me the money as my bond is in arrears. I have not gien thme permission to pay the fund into my home laon account. The contractor that has completed the job has to be paid. Standard Bank Insurance cannot hold back on the payment that they promised me. I need this matter to be attended to by a higher authority as this is simply and totally unacceptable!!!!!!! </p>
<p>I have to outstanding claims with Standard Bank Home Insurance and they are very reluctand to return call or give me an update on the progress: claim no's 16/060285 and 17/034767. Can someone please follow-up on the progress and give me feedback as I intend referring this matter to the consumer watch for intervention.</p>
<p>I was on Discovery Medical previously until 30/11/2016, when my contract came to and end. I started working again 01 March 2017 and applied for membership . My membership was accepted but suddenly I have a penalty as well as a waiting period of 12 months. Why must I pay full premiums but cannot utilise the benefits immediately. I did not exceed the 90 days time lapsed, so I really don't understand what is happening. I am still waiting for an explanation, I urgently need medical aid cover.</p>
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