Active since Apr 2017
7
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0
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Reviews
7 reviews11 months ago
BAD QUALITY, REFUSING REFUND
I BOUGHT A PAIR OF MENS SHOES ON THE 5TH OF MAY. THE SHOES WERE DELIVERED ON THE 8TH OF MAY THE EVENING. THE SHOES WERE WORN TO THE OFFICE ON SATURDAY THE 10TH OF MAY, AND AFTER 3 HOURS OF WEAR THE LEATHER STARTED PEELING OFF, THE SOLES BECAME LOOSE. I IMMEDIATELY LODGED A RETURN ON TAKEALOT, AS THE SHOES WERE UNDER WARRANTY FOR 6 MONTHS. I AM VERY DISSAPPOINTED AS TAKEALOT IS STATING THAT ANY "PHYSICAL DAMAGE OCCURED WHEN IN THE CUSTOMERS POSSESSION ARE NOT COVERED BY THE WARRANTY" THIS IS NOW AFTER 3 HOURS OF WEAR. I WENT AND CHECKED THE REVIEWS AND ALL THE REVIEWS ARE STATING THE EXACT SAME PROBLEM. I BOUGHT THESE SHOES WITH MY HARD EARNED MONEY AND HAVE NEVER EVER BEFORE BOUGHT SUCH BAD QUALITY FROM TAKEALOT EVER. I AM VERY DISSAPPOINTED AND WOULD NOT RECCOMEND TAKEALOT AGAIN AS THEIR CUSTOMER SERVICE IS LACKING. IT IS DEFINITELY FROM NO FAULT OF MINE THAT THESE SHOES ARE MADE OF SUCH BAD QUALITY. I EXPECTED A REFUND AS I DO NOT BUY SHOES FOR FUN, BUT RATHER FOR USAGE, WE ARE WORKERS CLASS AND NEED SHOES, I SPENT MONEY ON THESE SHOES AND NOW I CANT BUY OTHER SHOES.
0 replies
26 months ago
Ongoing since 2004
My father was IOD in the year 2004. There has been an ongoing claim since then. Where all the relevant information and documents were submitted. In the year of 2022 he has passed away from an unrelated cause. I have since taken over the queries at the CF Office. I have since received a new claim number and resubmitted reports. payslips, marriage certificates, death certificates etc. The money is owing to my mother, and even up to now I have not received any feedback yet.
0 replies
31 months ago
Executor Lettor
Waiting for an executor letter for more than a year and a half already. I sent a letter to change items listed on the 26th of May of this year, up to now not updated on their system more than 5 months later
0 replies
46 months ago
Swak eienaar
Wat ñ vernedering is Penguin Gas Oudtshoorn vir die franchise. Die eienaar het geen takt of weet hoe om met kliënte te werk nie.
0 replies
52 months ago
Still debiting after cancellation
My father has a retirement annuity with Old Mutual. As he went on Ill health from his job, he canceled his policy. They have still been debiting from his work for 3 months. They have already refunded the previous two months. But we are struggling to get the amount from 1 January back. Emails sent , reviews on their website
53 replies
72 months ago
Fridge -- NOT ESSENTIAL APPARANTLY
After buying a new fridge online on12 December 2019,and having my fridge delivered only on 29 December and having warranty on my item. The fridge has decided to entirely stop working during the lockdown. I lost all the meat that was in the freezer. We phoned them and they said it was not essential and the did not know when someone could help me, they asked me to place a callout for after lockdown, I hung up then as I contacted someone to go into the branch. This was on 10th May. I then paid my own technician R350 in Oudtshoorn, which is able to work, as guess what fridges are essential services. I then contacted Game by having someone I know stop at the George branch on 12th May, as I am from Oudtshoorn and can not travel. We were informed that Fridges were not seen as essential services, and that I would have to wait until after lockdown to have a Game Technician come out to asssess my fridge. Obviously I was already dissappointed because having a fridge is a basic need. And therefore essential in my eyes. I decided that I need the fridge and paid the Oudsthoorn Technnician R1300 to repair the fridge and replace the rusted through pipes( on a 5 month old fridge). I have the invoices, as well as reports for further verification. But actually Game was responsible because this fridge was still under warranty. I really dont wish to support Game any further in the future.
105 replies
109 months ago
Insurance
<p>I said yes for a R26 premium and afterwards he just started selling other stuff to me, but as I was at work I just wanted the call to end so I agreed to other stuff I dont need for over a R100, I hope this can still be cancelled as I am fine with a R26 premium, but not over a R100. I am 20 and not planning on dying soon.</p> <p> </p> <p>Hope to hear from you soon</p>
112 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
1 (14.285714285714286%)
2 Star
0 (0%)
1 Star
6 (85.71428571428571%)