PC
Pieter C
Active since May 2017
5
Reviews
0
Industries
Reviews
5 reviews25 months ago
AVOID them at all costs
Worst car tracking company avoid them at all costs. Let me since last year i have been getting random power alerts on my tracking unit, i report that the unit is faulty and needs to be checked out its now end of march nothing, then when they double debbit you that happens more than once they tell sorry they cant do anything about it until the money reflects on their side what about my other debit orders. O thats not our problem according to the call centre agent. then when you finally have had enough you tell ok you are breaching your own contract they put you in endless cue's with no assistance and when finally speak to someone all they say is O you have to pay R2700 cancellation fee. PLEASE AVOID THESE JOKERS AT ALL COSTS. I shudder to think what will happend if something was to happen to my car.
53 replies
60 months ago
Will recommend them again
Got a quote from them at one price process the the quote then all of a sudden the price changes by R60 im like ok can we just get the 60 discount and proceed with the order then all hell breaks loose and they refuse and budge really on 60 bucks seriously well needless to say if they cant budge on 60 bucks on a almost 2k order well then ok
0 replies
68 months ago
atrocious "customer support"
i requested for a line change on the 21st of last month BEFORE THE BILLING RUN...... Guess what it never happened. Today i get a mail from requesting payment for the old line, i try to get in touch with 5 time to no avail either the put the phone down or im on hold for 45min. Their customer support is non existent and their billing department when they answer the phone is incompetent and say "we can have a manager phone you back" im still waiting for this to happen.
0 replies
72 months ago
Absolutely pathetic CUSTOMER !!!
So as a potential new client I've been try to use we. Africa's what's app features to get in touch but it's been 3 day and guess what.... NO RESPONSE if this is how you treat potential clients I'm really glad not an existing customers This is the WORST CUSTOMER SERVICE EVER!!!!! Just for that I would never recommend them to anyone it's actually shocking
0 replies
105 months ago
Useless cant assist in simple queries
wanted to upgrade my line promises my by afrihost that it can be done and when push comes to shove they just drop out of chats or hang up on you. they dont care and i hope who every is reading this DO NOT USE THEM. they use to be great i was with the for 4years its like you dont exsist to them . THEY DONT CARE. i would not recommend them to anyone ever again
0 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
5 (100%)