SS
Shelley S
Active since Jul 2011
8
Reviews
0
Industries
Reviews
8 reviews14 months ago
AVOID THIS ****
This company is not legit, they will charge your card and then not send anything. Furthermore, they'll continue the front and email you apologising that your item has not yet been sent and even go as far to say they're sending a replacement. All AI generated communication, a true ****. Do not use!
0 replies
69 months ago
Never again.
Worst customer service ever. On hold forever, even the smallest task was like pulling teeth. Avoid like the plague. All call centres that are outsourced end up having the worst customer service experience.
0 replies
81 months ago
Grateful customer
TOKAI MARKET TOYOTA: A special shout out to Geraldine Coetzer and Alvin from Tokai Toyota. Both really went the extra mile during my recent service with them, and I am grateful. Personal, premium service. Keep up the good work!
0 replies
82 months ago
At least a happy ending -
Not a great customer experience initially - but it can't be easy. I wasn't a happy camper and whilst I tried to stay patient, I imagine I wasn't the easiest to deal with. Nonetheless, a thank you to Diann and Angelique who assisted and resolved the issue.
105 replies
82 months ago
So far, so good! Thank you.
Really good customer service and experience so far. Thank you for the assistance and good service.
105 replies
82 months ago
Happy customer
Well done - it's always a good experience at your branches, especially the Tokai one. Can't say that about many banks! Keep up the good work.
105 replies
82 months ago
And the best price!
Helpful and willing to be patient and explain thoroughly. A great customer experience. Thank you.
105 replies
82 months ago
Finally, a plumber you can trust.
Helpful, friendly and trustworthy. Thank you to Eligh and his team for going the extra mile. Will recommend you to family and friends.
0 replies
Review Distribution
5 Star
5 (62.5%)
4 Star
1 (12.5%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (25%)