Active since Jun 2017
Bb cars service was beyond expectations. Outsurance kept to its promise on customer service. Thank you😇
When I called Outsurance regarding a claim, I received an exceptional service. I was guided through the process. The consultant even made a followup after assessment. The service was indeed phenomenal and I can gladly refer clients to Outsurance.
Sabelo Dlamini was efficient. Made follow up till the end.
I would like to write a review about MiWay Insurance: Excellent service was received from Rinus Kruger. The consultant was helpful because he followed up and his logging of calls was prompt, without delay. I am excited to have encountered a friendly and efficient service from Rinus Kruger on behalf of MiWay.
I reserved an accommodation for the 3-4 September on the guest lodge site and as per their terms and conditions, I will be charged a full amount if I did not cancel the reservation by the 4th July. I did the reservation on the 25th Feb and on the 26th Feb money was deducted from my account. I could not believe how money can be taken for a reservation within the grace period. I did this before with City Lodge where you are required to provide your credit card details when booking and no money gets deducted until the end of the grace period, if you do not cancel within the grace period then money will be deducted. I have since cancelled the reservation which costed me R895 and now the merchant is giving a run around in paying my money back. To me, their system is more like crooking customers, a reservation is not a booking and if you are claiming grace period before full amount is deducted why deduct in that period where cancellation is free? I have spoken to Angela who is this week off and now I am dealing with Angelique. After the money was taken from my account, the establishment internet stopped working and are unable to process the refund. I have disputed this transaction with the bank and even standard bank has failed me.
<p>Nxobile assisted me with the query about payouts. I was about to cancelt the policy and she provided me with a service that prevented me from cancelling the policy.</p>
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