TZ
tendai Z
Active since Jun 2017
8
Reviews
0
Industries
Reviews
8 reviews1 month ago
Excellent Service from Kolikor Cars – Thank You Erich and Team 🚗
had a great service from the team at Kolikor Cars. Erich assisted me quickly and professionally. I app**** for a Kia Rio on Tuesday, and with his magic touch, today (Thursday) I am already collecting my car. Thank you Kolikor Cars, I truly appreciate the excellent service. All my cars have been through you guys, and Erich never disappoints, even with the after-sales service. Thank you again, Kolikor team — I will always rely on you! 🙌🚗🔥
0 replies
2 months ago
Formal Complaint – Late Delivery for Order DFD30288129
Good evening, I am very disappointed with the service received regarding Order Number DFD30288129 placed at Nando’s - Protea Glen Mall. The order was placed at 18:41, with an estimated arrival time of 19:32–19:47. However, the driver only collected the order at 19:53 and it was delivered at 20:10. This delay, together with the inaccurate timing shown on the app, is frustrating. Customers rely on those estimated times to plan accordingly. I would appreciate a clear explanation for what caused this delay and how this will be resolved. Kind regards,
53 replies
2 months ago
Formal Complaint – Late Delivery for Order DFD30288129
Good evening, I am very disappointed with the service received regarding Order Number DFD30288129 placed at Nando’s - Protea Glen Mall. The order was placed at 18:41, with an estimated arrival time of 19:32–19:47. However, the driver only collected the order at 19:53 and it was delivered at 20:10. This delay, together with the inaccurate timing shown on the app, is frustrating. Customers rely on those estimated times to plan accordingly. I would appreciate a clear explanation for what caused this delay and how this will be resolved. Kind regards, Tendai
0 replies
4 months ago
Formal Complaint Regarding Poor Customer Service PEP Home Protea Glen Mall
I am writing to formally lodge a complaint regarding the poor service I received at PEP Home, Protea Glen Mall on 20 December 2025, when I visited the store to make a Mukuru payment. I waited in the queue for approximately 20–25 minutes. There was no notice or sign displayed to inform customers that the system was offline. Only after reaching the cashier was I informed by Ms Thandeka that the system was offline. This was shocking and extremely frustrating, especially after waiting for such a long time without any communication from staff. What makes this situation particularly concerning is that PEP Home and PEP Cell are part of the same PEP Group. After leaving PEP Home, I walked to PEP Cell, just two stores away, where the store was well organised. Customers making money market transactions were assisted on one side, while purchase transactions were handled on the other. Most importantly, the Mukuru system was fully operational, and I was able to complete my transaction without any difficulty. This raises serious concerns about inconsistency in service within the same group, as well as whether I was genuinely assisted or simply turned away at PEP Home. It also brings into question whether Ms Thandeka showed the required willingness to assist customers, or whether she is best suited to be positioned at the store front where customer service is critical. As a customer, I expect transparency, clear communication, and a consistent level of service across all PEP Group stores. At the very least, customers should be informed upfront when systems are offline to avoid unnecessary waiting. I kindly request that this matter be investigated and that appropriate steps be taken to address customer service standards and communication at PEP Home Protea Glen Mall. Thank you for your attention to this matter. I look forward to your response.
0 replies
31 months ago
TOP NOTCH SERVICE
I WENT IN TO APPLY ON THE 1ST OF SEPTEMBER ON THE 5TH GOT CALLED IN TO COLLECT MY HYUNDAI I10 THE SALES MAN (MR ERICH SMIT) EXPLAINED EVERYTHING HIS SERVICE WAS OUT OF THIS WORLD KEEP UP THE GREAT WORK I UNDERSTAND THE BARDGE YOU WEAR EVERYDAY WHICH READS I LOVE MY JOB
131 replies
93 months ago
Poor customer complaint resolved
I did a cash deposit at absa carletonville mall atm 91259 on the 08/08/2018 of which on my completion of transaction l did not get the slip but the atm showed it had completed l called the transaction receiver then she confirmed she did not receive money l then went inside the bank immediately where they logged a call reference ********** and a five days waiting period but l gave them nearly 10days to resolve in the period they was no communication made till today when l went back to check the status of the call then they said the complain was closed for what reason No one knows a new logg was done but l should wait again 5 day But why absa Regards John ********** 901
106 replies
94 months ago
Fake publicity _car track
I entered agreement with cartrack for R179. 00 per month including installation surprisingly month end they debted R420 with out proper explanation , l have called there accounts department with no help Please refund me my money Stop trickier to
159 replies
108 months ago
nedbank you disappointed me
<p>I went to Do a deposit at cosmocity atm on 02/06/2017- machine jammed and showed contact bank l called they said l must go inside bank </p> <p>I went today inside the bank Tebogo helped me but with no information she just took my number and said4-5days to get a reversal without even a ref number she ddnt even call the atm departament</p> <p> If it was a white man they where going to do it same time Because its me it takes 5days</p> <p> </p> <p> </p> <p> </p>
56 replies
Review Distribution
5 Star
2 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (75%)