SC
Sybrandt C
Active since Jun 2017
5
Reviews
0
Industries
Reviews
5 reviews11 months ago
Outstanding Service from Makubu Malaka at Discovery Insure
I had an excellent experience with Makubu Malaka from Discovery Insure on May 16, 2025. Makubu was professional, friendly, and highly efficient in resolving my query. She listened attentively, provided clear answers, and made the process seamless. Her outstanding service truly reflects Discovery Insure’s commitment to customers. I highly recommend Makubu! #DiscoveryDidGood
58 replies
94 months ago
Inability to help with credit card pin
I am trying to get the pin for my Woolworths credit card. It wasn't supplied with the courier. Then I asked WW to supply it, they could not and asked me to go into an ABSA branch. I went, had to wait 35 minutes in line to get helped, and then waited 25 minutes on the line to Woolworths from the ABSA phone. No direct communication. The call was then dropped without even being answered from WW's side. Then I went to Woolworths financial services in the store upstairs who couldn't help me and advised me to cut up my card and order a replacement card. Then I e-mailed WWs, who promised to send me a Pin via post. I still have not received anything. I am fed up with their slow responses, constant busy customer service lines and inability to care about their customers. I am physically avoiding shopping at WW now as I do not see that they want me to be their client.
0 replies
97 months ago
Bad staff and not maintained
The staff is incompetent and not well trained. There are a lot of issues with the place and you can be sure that you will not easily get your booking sorted. They constantly make mistakes with bookings and you will not relax at this place.
0 replies
104 months ago
MTN bills me extra on contract for bundles that are fake
Suddenly, three months ago (1st day of August), MTN started charging me more for my cellphone contract than they are allowed to. The contract is set at R499.00 and I have set the contract to not charge more than this amount by limiting it. Suddenly, MTN started charging R538.00 per month. This was not approved or required from me. I called a costumer care agent and she told me that there is an added 150MB bundle on the account. I asked her to show me where I decided to add this. I have also sent an e-mail to the customer care centre and I have received a reply from Thobeka Maya but this person just stopped replying. I specifically won't do this as I use Afrihost for this every month when I need more data since MTN is too expensive for that. I need them to refund me for the months of August, September and October as well as cancelling this extra R39 for the remainder of the contract.
61 replies
108 months ago
Fast and efficient
<p>I have Safire Car and Houshold content insurance. My premium is incredibly low and still do they make sure that I do not have to pay much during an event. I had an accident where I had to claim. They had a turnaround time for my claim in less than 24 hours and the quote was assessed and approved almost immediately. I have to commend SAFIRE for their incredible fast service. My car is currently being repaired, but the service I have received thus far is incredible. The quote was for a total value of R50 000.00 and I have a minimum excess of R3500.00 to pay. Thanks SAFIRE</p>
0 replies
Review Distribution
5 Star
2 (40%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (60%)