MV
Marichen Van der Walt
Active since Jun 2017
12
Reviews
0
Industries
Reviews
12 reviews13 months ago
Unreliable.
Cool ideas took week’s and countless emails and calls to move our internet line to a new address. Just to suspend it a day later die to non-payment of the invoice for the previous address. Their agents assured me I will not be charged double because I moved my line and did not really cancel the service and also referred the new address holder to them as well. But once again, proving completely unreliable. Cool ideas please unsuspend my service and clear that invoice as you promised, I’m going to your social media next.
53 replies
21 months ago
Santam Quote
Still having issues with the quote process for the advertised Takealot offering. Santam is not assisting further after they could not offer a better comparative quote. Please contact me
0 replies
22 months ago
Neglecting Quote Requests and complaints
I heard the Santam adverti*****t to receive a Takealot voucher if they can not beat my insurance quote. I escalated this to their insurance department after they did not contact me. They did not offer a valuable response. I escalated this to their complaints team, They've still not contacted me. Please phone me.
217 replies
31 months ago
They might as well ***** your money in aftercare service because there is no service
Terrible terrible, non-existent customer service. They will take your money and not refund you when you return an item. I lodged my return 15/09/2023. They only collected the shoes that I wanted to return 29/09/2023 after 2 weeks from the date I requested the return, and without contacting me on my cell to arrange a time or updating me even once. I have sent almost daily emails asking for updates and phone calls but got not one update from these people. Customer service like this is a sin in today’s world. And as it stands at the moment, this company has not updated me once and have ****** my money
0 replies
31 months ago
Discovery bank killing clients with maximum interest rates for no reason!
I moved my credit over from FNB to Discovery bank with a promise of a better interest rate. They have since just upper my interest rate to the max rate of 22.25% on my whole sum because I wanted to increase the limit. I phoned in and they could not help me. Don’t take their credit cards because any hope of a interest rate relief is a lie and short-lived.
131 replies
36 months ago
Terrible service
Terrible service and delays, claim still not resolved after a month even after the documents tequested was submitted. Going to your social media next
53 replies
36 months ago
Terrible service
Terrible terrible, or actually non-existent service to your customers. No feedback on HM0311414190 after repeated follow-up requests, calls, complaints on your website for a full month now. I’m gping to your social media next.
53 replies
102 months ago
World class service and excellent food
My husband took me to LBV for our anniversary and it was such a treat. Never before have I been made to feel so special by the staff of ANY company... the waiter even escorted us to our car with an umbrella in the rainy weather afterwards and greeted us by name. Not even to mention the food... well done.
0 replies
102 months ago
Excellent service by your Rosebank shop staff today
When I am looking for quality comfortable shoes, I go to Tsonga. What a pleasure it was to get excellent service today when I went in to your Rosebank store. One of your staff members even offered to attend to my baby while I fit shoes. Thanks for making your customers feel special.
105 replies
106 months ago
Broken facilities and no service!
<p>First the parking ticket does not work. We phone for assistance and pay the ticket. Then we go to the exit. The ticket does not work. We phone for assistance at the gate with people queing behind us and a baby screaming in the car. This machine is broken - we can not hear the lady speaking on the line. We have to go to another boom's intercom. There they tell us we have not paid. After a screaming match they eventually open the wrong boom - I have not in a long time come across such incompetence! Sis!</p>
0 replies
Review Distribution
5 Star
3 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
9 (75%)