Active since Jun 2017
13
Reviews
0
Industries
Reviews
13 reviews5 months ago
Excellent service and system
Since joining Yaga a few months back I've had a great experience. Its very easy and quick to upload my listings via desktop or my cellphone using the app. The delivery methods are cheap and effective. I have used almost all of them to deliver things to customers. I find the support staff to be efficient and helpful whenever I have an order that hasnt been paid out to me. I love the system integrations with the tracking of the couriers. Most of all I also like that there is enough distribution as a channel for a new seller. You can immediately start getting views and likes and making your sales. You dont have to be big already. Syncing with IG is awesome! I also have used other preloved goods platforms and my items didnt gain the same traction as when it was on Yaga.
0 replies
6 months ago
Suspicious ***** by Pretor
A false claim for a geyser burst was made by the caretaker at Scarlet Park. The “fix up” resulted in roof damages by the vendor. The caretaker called out the vendor and was not present to oversee the work. It was proven later that the geyser was not burst. The claim has not been reversed. The roof is damaged and water is seeping into the apartment. We are awaiting feedback from Pretor. I will only amend this review once a resolution has been received as this feels strongly like a case of *****.
0 replies
29 months ago
Great software for accounting
I really enjoy working on this platform. Yes, it does have some faults here and there but overall, its such a great accounting system to work with. Makes my life a whole lot easier.
0 replies
29 months ago
***** unauthorised debit orders and no intention of correcting their mistakes
I had to check whether this company was legit or not when they authorised a policy for a client of mine that he never opted for. They debited his account without his consent and are refusing to reimburse his money back to him. Although the request was made numerous times to investigate the matter, they insist that they have it on record that it was authorised. When asked for proof of the so-called "record" they were at all times unable to provide it. They have still not done so to date and insist that I take this issue up with the ombudsman. They have no intention of returning my clients cash and have chosen rather, to walk away with the money. I would never recommend them to a single person going forward. I would describe this organisation as very *****.
58 replies
40 months ago
Great product that allows business to grow
I'm very happy with my accounting package with Xero. It is quick, easy to use and efficiently build. The features are great and I have total control over what I need to do, the adjustments and edits I need to make and getting the right setup going so that as my business grows, it is enabled by the already put in place financial infrastructure that matches. Overall, a pleasure to work with the software.
0 replies
40 months ago
Efficient System of Queuing at Capitec Bank
Capitec Bank provides a wonderful service to its customers that is easy and efficiently constructed. When a customer enters the bank they are given a number and can take a seat anywhere. A customer agent presents the number on a screen and you simply walk to the relevant booth to be helped. Signatures are done with bioscanners, no lengthy, wasteful printing of paper or written signatures required. The only recommendation I would give is that support team staff find out more about the needs of the customer and provide solutions more relevant to his / her exact needs e.g. if I want to close an account, provide me with options as to how I would like to draw out the money e.g. EFT, cash send etc. before assuming what I may want and going with that. Otherwise, I can't really fault the bank (all branches I've been to)
132 replies
40 months ago
Excellent Customer Services from Bank App / Portal Instant Chat Team
The customer service at Mercantile Bank has recently been excellent! In particular, the team that manages the online instant chat feature on the banking app / portal. When I asked for assistance, the customer service agent was quickly able to ask me to approve and grant control over the screen so that they could move their mouse pointer on exact things that I needed to click on to get what I wanted. I absolutely loved this experience and must say, that I haven't had this level of service from any other call centre.
0 replies
43 months ago
Old school business that tries to intimidate customers when they report poor performance issues
I have worked with Smile Properties for 1,5 years. The admin staff conduct themselves professionally and do the job with ease. I would not recommend their services as as an investor or landlord however, for the following reasons: 1. Customer service & communication from agents to investor / agent is poor, needs work. If an owner communicates issues with company, nothing is done. E.g., when I asked to terminate my mandates due to constant inactivity, the principal threatened me via email. He stated that if I do not pull down my review in 12 hours, he will be suing for defamation. He tried to intimidate me as a long-standing customer instead of contacting me about any of my issues at any point in time. That was his first choice 2. Management for day to day operations are not seamless or proactive. Keys lost, tenants not aware of agent, tenants still message owner for queries, body corporate sends complains to owner. Maintenance still conducted by owner. Agent completely absent & unskilled to do the job 3. Handover is poorly conducted when agents leave the company. Tasks left idle as they are no longer "anyone else's" job 4. Toolkit, apps, processes, systems, culture optimisation are non existent and has not evolved over time like the others 5. Investor canvassing: If you're an investment company, Smile properties cannot do this for you. Their offering and fit to the investor client is 100% non existent. They are not keyed in to larger market insights to assist the investor client with ways to optimise one's property income It is evident that the organisation's weakness lies in its leadership. No support is given to agents - a primary reason for why they try but do not match the skills of other more well known agencies. This could improved on if it were not for the lackluster efforts of its leadership. This business is "old school" for today's world.
0 replies
55 months ago
Durabern Electrical walks away with customers money & leaves damages behind
I paid Duran a total of R7k for work on my apartments. Instead of doing the job on his own he employed someone else to do the job. He mentioned that this person had "begged him for work". This person damaged my ceiling drastically, broke the toilet seat and did a horribly untidy job. Duran has walked away with the R7k and refuses to pay it back to me. He cannot prove how he has spent the money. Part of the work he was supposed to perform is the reinstallation of new blinds. He could not provide any proof that blinds were purchased and has no record of any of his costs whatsoever (I have asked numerous times and not a single receipt has been provided to date). Upon inspection, I could see that no other work as promised by Duran had been done either. He enters rants about God when questioned. We have entered litigation. Duran will be issued with a letter of demand and reported to the NHBRC & Consumer Protection Act council. He has been blocked from the platform that promotes his business. I advise customers not to do business with this highly unprofessional, unethical business.
0 replies
65 months ago
Reliable car service from Emerson's Auto Shop in Kraaifontein / Brackenfell
Emerson and his team provide affordable, quality car services, autobody repairs, buffing/ polishing/ general body work and other specialised automotive services. I have done work with him for 3 years now. He is always so polite. He also provides a mobile service, whereby he picks up my car himself from my home (I fully trust him with this), or I drive to him and he drops me back off home. He also delivers my car back home to me. This is all incredibly helpful. Thus far he has done a number of general car services for my husband and I, including a brake disc replacement and other minor repairs. We hope to continue working with him in the future.
0 replies
Review Distribution
5 Star
6 (46.15384615384615%)
4 Star
1 (7.6923076923076925%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (46.15384615384615%)