LJ
Lynde J
Active since Aug 2017
12
Reviews
0
Industries
Reviews
12 reviews7 months ago
Unrepaired vehicle - worst service
I dont think any service can be worse than the service you get from this branch. And best of all even if you manage to contact higher Management absolutely nothing is done. The CEO of Motus does not even care about any feedback or complaints. Very sad that a company like that treats customers the way they do. My vehicle has been in and out their workshop since July this year and till today it has still not been repaired. I have yet again been without a car since Tuesday this week and feedback is non exsisting.
0 replies
14 months ago
Bad service after damaged online delivery done
Worst service online order. Was delivered with the box open. Should have had 20 wall panels in and only 18 in the box. After calling the so-called client services line and spoke to 5 different agents, I was placed on hold and cut off each time. No managers are available. You get a reference nr only on requesting it and told you will get an answer in 72 working hours in other words 9 days. My order that was damaged and wrong was done in 2 days why does it take 9 days to deliver the missing 2 panels?
53 replies
19 months ago
The worst bank = Capitec
They dont even deserve 1 star. I wish I could put a minus in front of it. I have never come accross a place with so little client care and no williness to help. They really dont care about your requests. I am again trying to change details with them which is an impossible task, and you stand no change what so ever to talk to anyone twice.
53 replies
20 months ago
Very unhappy client
I am very sad to say but this branch has become the worst service branch now. I had a very bad experience when I took my car there for its service in Nov 2023 and decided to give them a second chance as everyone has a bad day now and then but very sadly it was even worse this time around. I now have no other option but to source a new service Centre for my vehicle after more than 10 years that I have been dealing with only them. Management in the branch does not respond to messages or phone calls and the attitude from everyone in the branch except "Rudi" the foreman is they really don't care as figures is the only thing that counts. So sad that good old client care has been discarded totally by such a big company.
0 replies
20 months ago
Complaint re bad service
Worst service ever. Cant talk to same person twice and asking a simply thing like sending my log in OTP to my cel phone as well as my email address is an impossible request for them.
53 replies
24 months ago
Very Bad Service
I have been trying since 2021 to change my address with Discovery and now since Jan 2023 been trying to get new membership cards. Service is a joke and trying to escalate or report it is even more of a joke. Why do companies get away with such bad service??????
212 replies
43 months ago
Scam artist Tanya Botha
Tanya Botha or whatever her name may be is a scam artist of note. Her interview on Bok Radio was a total scam as well. She never gets back to you and always makes promises that she will. It's very sad that she does this to people and looking on Hello Peter I see there is quite a few of us.
0 replies
50 months ago
Bad service
Worst service when it comes to after sales. You can not get hold of the person you spoke to in the first place again and a thing like escalation or management does not exist. You would think with such a big brand and company they would take better care.
53 replies
68 months ago
No service - Very bad client care.
I have been trying for more than 3 weeks now to get them to tell me why my account has been increased. All you get is that 1 dept says the other must answer and get promised someone will call you but no calls and no answers but they expect the account to be paid otherwise they cut you off. Even the so call Escalation process does not work and emails don't get answered.
0 replies
72 months ago
No response or service - take money but no goods delivered.
I have already put this on before but all you get is an email to say they are looking into the matter and that way it is seen as handled. I have been cut off to many times when trying to get to speak to someone and emails don't get answered. Makro has left me no option but to go to the police and consumer board.
105 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
12 (100%)