MT
Motus Toyota Capegate
Unclaimed Business
MT
Motus Toyota Capegate
Unclaimed Business
9 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
100
Recommended: Very Likely
Review Distribution
2.3|9 Reviews
Jun '25 - May '26
5(37.5%)
4(0%)
3(0%)
2(0%)
1(62.5%)
5(37.5%)
4(0%)
3(0%)
2(0%)
1(62.5%)
Frequently Asked Questions About Motus Toyota Capegate
Motus Toyota Capegate has a TrustIndex of 0 out of 10 on Hellopeter, based on 9 reviews in the last 12 months. Hellopeter has tracked Motus Toyota Capegate across 23 total reviews. How is the TrustIndex calculated? →
Recent reviews (9)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePE
Peter E
1 reviews | Active since Jan 2020
20 Jan 2026, 11:01
They dont care about customers
I regularly service all my vehicles with them, but then my car which was serviced by them 6 months ago broke down. They told me they cant help me for 3 weeks...! So I called another Toyota dealer in the area and they helped me immediately. The staff at Cape Gate have a very care less attitude.
Helpful (0)
|Replies (0)PE
Peter E
1 reviews | Active since Jan 2020
20 Jan 2026, 11:01
They dont care about customers
I regularly service all my vehicles with them, but then my car which was serviced by them 6 months ago broke down. They told me they cant help me for 3 weeks...! So I called another Toyota dealer in the area and they helped me immediately. The staff at Cape Gate have a very care less attitude.
0
Replies (0)CD
Cohan D
1 reviews | Active since Jan 2020
18 Dec 2025, 04:40
Toyota Capegate The Worse
I'm a first time buyer at Toyota Capegate and for me this is my worse experience ever. I bought a car on 25 November 2025 and ever since that time up until today, I've been begging them for my numberplates. I understand that I will have to drive with the temporary until I receive my original license plates and disc. Currently the temporary was is expired and I'm ******* on the road. There is no communication since three days from now regarding the license plates. They are eager to make a sale, but onced they are done with you, then you were just another sale.
Helpful (0)
|Replies (0)CD
Cohan D
1 reviews | Active since Jan 2020
18 Dec 2025, 04:40
Toyota Capegate The Worse
I'm a first time buyer at Toyota Capegate and for me this is my worse experience ever. I bought a car on 25 November 2025 and ever since that time up until today, I've been begging them for my numberplates. I understand that I will have to drive with the temporary until I receive my original license plates and disc. Currently the temporary was is expired and I'm ******* on the road. There is no communication since three days from now regarding the license plates. They are eager to make a sale, but onced they are done with you, then you were just another sale.
0
Replies (0)JN
Justin N
1 reviews | Active since Jan 2020
11 Nov 2025, 08:05
Not pleased at all.
Hallo,im really disappointed about the Cape Gate Toyota,I phoned them 2 time each time 6 minutes,but they can hang up 2 time while I was about to give the agent the Vin number for car...just he hang up.Poor customer service,lack of communication,unresolved issues,at end the agent shouted at me as customer,ridiculous and unprofessional to the customer,waste service ever.
Helpful (0)
|Replies (0)JN
Justin N
1 reviews | Active since Jan 2020
11 Nov 2025, 08:05
Not pleased at all.
Hallo,im really disappointed about the Cape Gate Toyota,I phoned them 2 time each time 6 minutes,but they can hang up 2 time while I was about to give the agent the Vin number for car...just he hang up.Poor customer service,lack of communication,unresolved issues,at end the agent shouted at me as customer,ridiculous and unprofessional to the customer,waste service ever.
0
Replies (0)LJ
Lynde J
1 reviews | Active since Jan 2020
18 Sept 2025, 16:05
Unrepaired vehicle - worst service
I dont think any service can be worse than the service you get from this branch. And best of all even if you manage to contact higher Management absolutely nothing is done. The CEO of Motus does not even care about any feedback or complaints. Very sad that a company like that treats customers the way they do. My vehicle has been in and out their workshop since July this year and till today it has still not been repaired. I have yet again been without a car since Tuesday this week and feedback is non exsisting.
Helpful (0)
|Replies (0)LJ
Lynde J
1 reviews | Active since Jan 2020
18 Sept 2025, 16:05
Unrepaired vehicle - worst service
I dont think any service can be worse than the service you get from this branch. And best of all even if you manage to contact higher Management absolutely nothing is done. The CEO of Motus does not even care about any feedback or complaints. Very sad that a company like that treats customers the way they do. My vehicle has been in and out their workshop since July this year and till today it has still not been repaired. I have yet again been without a car since Tuesday this week and feedback is non exsisting.
0
Replies (0)HH
Hanszeline H
1 reviews | Active since Jan 2020
18 Aug 2025, 07:22
Excellent Customer Care!
Excellent Customer Care! Thank you Jason Ryan Geldenhuys for taking care of my vehicle interest and being so effective in the services and requirements. Your kindness will goes a long way. You have the natural ability to understand and feel what your customers are experiencing, and you are able to meet their needs effectively. Well done and many success! You are powerful!
Helpful (0)
|Replies (0)HH
Hanszeline H
1 reviews | Active since Jan 2020
18 Aug 2025, 07:22
Excellent Customer Care!
Excellent Customer Care! Thank you Jason Ryan Geldenhuys for taking care of my vehicle interest and being so effective in the services and requirements. Your kindness will goes a long way. You have the natural ability to understand and feel what your customers are experiencing, and you are able to meet their needs effectively. Well done and many success! You are powerful!
0
Replies (0)SM
Suri M
1 reviews | Active since Jan 2020
15 Aug 2025, 10:26
Worst service
Worst service have made my transition from VW to Toyota the worst. Took my car for repairs 29 July since that timey car has been there. Services consultant failing to do her job me having to call my insurance to to check if all doc's needed have been sent. Failing to send proper docs then upon that was solved by myself then suddenly parts are not available. Have been without a car 3 weeks now 😭worst experience ever
Helpful (0)
|Replies (0)SM
Suri M
1 reviews | Active since Jan 2020
15 Aug 2025, 10:26
Worst service
Worst service have made my transition from VW to Toyota the worst. Took my car for repairs 29 July since that timey car has been there. Services consultant failing to do her job me having to call my insurance to to check if all doc's needed have been sent. Failing to send proper docs then upon that was solved by myself then suddenly parts are not available. Have been without a car 3 weeks now 😭worst experience ever
0
Replies (0)PS
Paul S
1 reviews | Active since Jan 2020
28 Jul 2025, 14:57
Excellent service when buying a vehicle
What an excellent experience, from walking in the dealership to buying the vehicle (and of course driving the vehicle). I need to emphasise that the service delivery by Ferdie was top notch. Also, hats off to André and Ashleigh for their invaluable service and support. Thank you, Toyota Motus Cape Gate.
Helpful (0)
|Replies (0)PS
Paul S
1 reviews | Active since Jan 2020
28 Jul 2025, 14:57
Excellent service when buying a vehicle
What an excellent experience, from walking in the dealership to buying the vehicle (and of course driving the vehicle). I need to emphasise that the service delivery by Ferdie was top notch. Also, hats off to André and Ashleigh for their invaluable service and support. Thank you, Toyota Motus Cape Gate.
0
Replies (0)CT
Carmen T
1 reviews | Active since Jan 2020
17 Jul 2025, 13:47
⭐️⭐️⭐️⭐️⭐️ Exceptional Service at Toyota Cape Gate – A Truly Personal Experience
⭐️⭐️⭐️⭐️⭐️ Exceptional Service at Motus Toyota Cape Gate – A Truly Personal Experience. We recently bought a vehicle from Motus Toyota Cape Gate and had an outstanding experience thanks to Ameer and Anja. From start to finish, it was more than just a car purchase – it was a journey filled with care, understanding, and personal attention. Ameer went above and beyond to listen to our needs and truly understand our circumstances. His genuine care and patience made us feel heard and valued every step of the way. What stood out even more was how he included our daughters (11 and 8 years old) in the process – explaining things to them and turning this into a fun and educational experience. It was clear that for him, this was never just about selling a car, but about helping a family make the right decision. We received daily updates, which kept us informed and reassured throughout the process. Anja, the financial manager, was equally exceptional. Her advice was not only professional but deeply thoughtful. She guided us in a way that helped us avoid future financial strain, and we truly appreciated her honesty and insight. We honestly cannot thank Ameer and Anja enough. Their service was professional, warm, and deeply personal. We highly recommend Motus Toyota Cape Gate to anyone looking for more than just a car – but a team that truly cares.
Helpful (0)
|Replies (0)CT
Carmen T
1 reviews | Active since Jan 2020
17 Jul 2025, 13:47
⭐️⭐️⭐️⭐️⭐️ Exceptional Service at Toyota Cape Gate – A Truly Personal Experience
⭐️⭐️⭐️⭐️⭐️ Exceptional Service at Motus Toyota Cape Gate – A Truly Personal Experience. We recently bought a vehicle from Motus Toyota Cape Gate and had an outstanding experience thanks to Ameer and Anja. From start to finish, it was more than just a car purchase – it was a journey filled with care, understanding, and personal attention. Ameer went above and beyond to listen to our needs and truly understand our circumstances. His genuine care and patience made us feel heard and valued every step of the way. What stood out even more was how he included our daughters (11 and 8 years old) in the process – explaining things to them and turning this into a fun and educational experience. It was clear that for him, this was never just about selling a car, but about helping a family make the right decision. We received daily updates, which kept us informed and reassured throughout the process. Anja, the financial manager, was equally exceptional. Her advice was not only professional but deeply thoughtful. She guided us in a way that helped us avoid future financial strain, and we truly appreciated her honesty and insight. We honestly cannot thank Ameer and Anja enough. Their service was professional, warm, and deeply personal. We highly recommend Motus Toyota Cape Gate to anyone looking for more than just a car – but a team that truly cares.
0
Replies (0)