TR
Thembi R
Active since Sep 2017
51
Reviews
0
Industries
Reviews
51 reviews3 months ago
Inflated monthly bill
Guys ,words cant express how frustrating it is to be a Vodacom customer.We cant get hold of consultants and the Tobi function placed in for self service is failing dismally to meet my related queries. My monthly installment has been inflated was beyond I could have imagined.
56 replies
5 months ago
Gatvol with vodacom poor customer care
I am sick and tired of vodacom poor service.All I want is to change my debit order date and am being given a run around.We can't speak with consultant online.That ToBI functionality is not helpful at all.
159 replies
16 months ago
They let *****sters get away with ******
It is with sadness that Capitec bankis letting the ****mers using to get away with ******.I was ****med R 86 000 by a capitec user and reported it .I was made to to have an affidavit done.I even sent proof of those ****mers bank accountnumbers which belings to capitec.Now they come back saying they couldn't retrieve my money.You don't have our best interest at heart.I flagged transactions as *****ulent after realizing wad ****med.This is bull****.
53 replies
17 months ago
Kaak Service
I was ****med by two Capitec Holders when I realised less than 24 hours and I reported it as a *****ulent transaction nothing was done.Which is highly disappointing .On the 8th of June 2024 more than R 60 000 ****med and capitec just folded their arms without assistance to date.Yes I may have been at fault for not doing my due diligence but I am truly hurt by the nonchalant treat fr them.I deposited the money to Rand C and Daniel 101 even attached the proof of payment to date nothing form.Tjis has shown that Capitec does not live up to TCF principle as an FSP.Sometimes I am now questioning the Integrity and Honesty
56 replies
23 months ago
*** customer service
Guys I have an emergency to do an early withdrawal on my fixed AL day was very rude and she huns up on me due to he having system issue. She made me feel worthless I called 0219411377 and still pick up. I am in need of duunss
106 replies
24 months ago
Incorrect order received twice
Oh I am angry with a take a lot nonchalant poor customer service.My initial order for a multicolored out she suite case was wrong,I then return for an exchange for the correct colour.To my dismay the exchange is still wrong.How stupid can the personnel be and still breath.
0 replies
35 months ago
I was deceived by Clientele
Oh my I counted my chickens before the hatchinf of the eggs. Clientele it pains me to express my disappointment on how I was deceived by you. I thought my legal plan policy was canceled. You have debited my account. Fix this before I lose my mind and after singing praises of your staff. I feel played for a fool.
53 replies
35 months ago
Refund payment delayed
I am highly disappointed with superbalist in delaying my refund payment of R 2131 under order 18670764 ,a refund has been processed on order 19100086 which od recent returned goods. I fail to under stand as to how they can be unproductive.
0 replies
36 months ago
Fit for a king customer service
I would like to express my gratitude to Lindi we Mabizela who assisted with my complaint. I truly am in awe of her diligence and resolving it with care, precision and empathy. She is truly a force to be reckoned to be reckoned as she also took it upon herself to have my premiums which were not to be debited refunded due to negligence. She is truly an epitome of honesty and integrity. Thank you so much.
53 replies
36 months ago
Stellar Job
I would like thank Capitec personnel who worked on my *****ulent online purchase ****. Truly impressed with their effort in getting my issue resolved efficiently.Keep up your top tier customer service. I have nothing but praises for you guys, truly grateful from the bottom of my heart
53 replies
Review Distribution
5 Star
4 (7.8431372549019605%)
4 Star
2 (3.9215686274509802%)
3 Star
0 (0%)
2 Star
1 (1.9607843137254901%)
1 Star
44 (86.27450980392157%)