Active since Oct 2017
Great user experience as a seller. Very reliable and trustworthy.
We activated the 1month streaming package the day before the Winter Olympics started. Nowhere did DSTV at any time communicate that they weren’t showing the Games this time. When I tried to get a refund the moment we realised, they sent me in circles but eventually I got someone who told me what documents to send for the request. That was one month and 9 follow up emails ago. Since then it’s been radio silence. They simply refuse to engage. This is the worst customer service I have seen in years.
Used the Emergency 911 Insure service. Joelene Scholz answered immediately, and provided fast and professional service. My issue was sorted out without the hour and she followed up to check. This is why I’m with Discovery.
DO NOT USE THIS ORGANISATION. They lure you in with what seems like just an entry into the green card draw, and within a short time, they have expertly convinced you to pay them over USD1000 for their services to facilitate the application process. They make it seem like that's the only way to proceed. THERE IS NO CANCELLATION OR REFUND POLICY. They will make it seem urgent and manipulate you. DO NOT GIVE THEM ANY CARD DETAILS. They will verbally harass you if you even consider lodging a dispute. I'm ashamed to say I fell for this, as I'm educated and usually street smart...
Very quick and friendly service. My car battery was flat, and within 30min the customer service guy, Zunaid Joseph, had arranged a local service provider to come out and help me, and he also followed up to see whether everything was in order. What I appreciate most, is when he said he’ll call in 5 min, he did. Follow-through! Great service, thank you.
Online ordering was easy. Delivery didn't take too long (although they didn't arrive on the day specified). The disappointment was the terrible quality of the clothing. The shape (i.e. length) of the dress was WAY shorter than specified, so much so that it doesn't cover my butt. The quality of the cut and the material isn't even worth the low price of the items. You cannot wear this and would do better buying your own material and cutting a basic pattern yourself!
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