CN
Cindy N
Active since Oct 2017
5
Reviews
0
Industries
Reviews
5 reviews50 months ago
Zandile
Very informative, persuasive :) and efficient. Fantastic service. Great with sales. Thanks Zandile!
53 replies
51 months ago
Excellent Service by Sonne & Cobus at Metro Fibre
In the past i have to be honest the service was not that good, but honestly, Metro Fibre, truly went out of their way Especially Sonne van der Walt, what excellent service! She has gone out of her way to get our WIFI reconnected, our fibre optic cable was damaged, she logged a call on Friday 28.01.2022 and Cobus from Metro came to repair it today 30.01.2022. Appreciate the excellent service! Thank You SO SO MUCH!
53 replies
59 months ago
Adam_Momentum short term claim
Adam Sekgabi delivered fast and efficient service. No problems from day of claim submission until payout. I am really impressed and very satisfied with his service. Thanks Adam! Keep it up! :)
53 replies
76 months ago
Copwatch not honoring payment commitment
We rendered a service to Copwatch through their client Trenstar, we were told to invoice Copwatch and not Trenstar, which I found strange as Trenstar was the middleman. Since 25 November 2019 we were made promises by Trenstar Denise that we will be paid that week by Copwatch and eventually I was told by Denise to contact Copwatch directly for our out standing payment, Denise didn't feel the need to make certain as the middleman her contractor gets paid for their services. I have been sending emails to Anita at Copwatch since then, i received numerous promises of payment, and to date no payment has been made. Their owner Bertus was on holiday and was going to pay before he left which didn't happen. I eventually emailed Bertus directly today but haven't received a response as yet. Running a Renovations and Security company, I can honestly say just as hard as it is for a client to trust a contractor, it is hard for a contractor to trust a client. We have had our business for many years and we go out of our way to keep our customers happy and run a ethical business, I am not saying we never make mistakes that would mean we aren't human, but we do take responsibility for our mistakes and try our best to keep good relationships with our clients. Why did I decide to write this review? Really just about the money? No... I think to try and speak for all Renovations and Security companies out there, those who actually do run a honest business, all of us have lost money in the past through dishonest clients, paying a deposit for a project and when it comes to the final balance, after the site has been signed off, they just refuse to pay, or they phone you for a call out, you do the work and don't get payment, we all have handed clients over to attorneys, something no contractor ever wants to do, and yes sometimes it was successful and sometimes not. That said, it's hard enough to run a successful business in this economy and country, having to work for dishonest clients and business makes you loose faith in humanity. Yes of course there are dishonest contractors as well! Which pains me to say: It makes me wonder if a company doesn't honor their payment commitment to another company, Copwatch Security and Trenstar specifically in this case, what kind of service do they render to their paying clients? It is not about Rand and Cents, it's about running a honorable ethical business, and taking responsibility and being accountable.
0 replies
104 months ago
Terrible Telkom Service
I am normally not a person who complain about bad service, however, I have been trying since July 2017 to get service from Telkom, and I think today I have reached my patience quota. I applied for Residential WIFI special they advertised on their website and media. After listening to the voice prompts for over 10minutes I finally got through to someone who assisted me. She told me our area wasn't compatible for the 10mbps uncapped wifi special and they could only help me with the 4mbps @ R599 per month. We did the online application and that was that. Today is the 2nd of October 2017, in the interim I have phoned so many people at Telkom, insisted on speaking to management only to find they hang up the phone once you insist on a Supervisor on Manager. I have STILL no Wifi, and Still no one at Telkom can assist me, this morning I spoke to: Kolisuwa, Roxanne, Faith, Ziku all at sales but still no one can assist, apparently I keep on getting through to the wrong division and once you are being transferred to "the right department" the phone gets cut off and you start all over again, needless to say I have spend an hour on the phone today with Telkom Sales, and I am still where I was months ago! Just wondering if I am the ONLY person Struggling with such terrible service from Telkom sales??? Also if there are in fact managers who can actually assist???
61 replies
Review Distribution
5 Star
1 (20%)
4 Star
2 (40%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (40%)