Active since Oct 2017
The service i received from Kiran Roopschund was above and beyond. Excellent product knowledge, friendly, understanding to my current situation, empathetic, overall superior service from Outsurance once again, I certainly will be recommending Outsurance for any insurance needs.
I contact West Rand Gardening Services Last Year (2023) to assist me with an initial clean up and then twice monthly maintenance of my garden. They did not finish the initial clean up, which i thought would carry on in their monthly service. Which was never done. Due to unforseen circumstances I had to request they only come once a month. They came twice since this request then disappeared. I tried messaging Andre, calling him, nothing. No response, no feedback, they just vanished. How does one conduct business like this in this day and age! Just terrible service. Dont expect a call or message back.
I had many questions, trying to understand what is best suited for what I need. Shane Beukes, went out of his way to ensure all my questions were answered to my satisfaction and went the extra mile! Thank you
Arranged for an appointment to come through as per the items listed on their pamphlet. Arrived gave a very poor monetary cost offer, then proceeded to say they dont take appliances like that. He wanted a painting which was not agreed to so i wanted to do some research on it first. He then proceeded to walk out and said I do not do business like this. Very misleading in the items they are looking for and poor monetary offers as to what they offer. Will never use them nor recommend them. taking advantage.
Customer service agent Nkululeko Nkolonzi assisted me with my FNB Connect query, he was very professional and provided me with excellent service. Wishing all customer service agents were as awesome as Nkululeko!
Simon Nkwinika, handled my recovery claim speedily and with professionalism. Wonderful service!
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