Active since Oct 2017
Midacor Property Group is a sham. Making promises and “deals” that cannot be kept. Not to mention the behind the scenes. The Principal is romantically involved with the one of his employees, a very young Amber Herman (barely 20 if I might add). Barely capable of doing her job. Favoured, however, because she shares a bed with the “boss”. Putting other employees second, third and fourth. The morals of this company are questionable and from person experience, I would recommend staying far away from this company! I was dealing with a bunch of young people with not nearly enough experience. In order for this company to survive, older management need to step in, take control and and be mindful of what’s happening behind the scenes - particularly the inappropriate romantic relationship between principal and a very young employee!
So BuyOut unilaterally cancelled my order last week after I complained. Apparently they refunded me (I have not yet received this refund but have been told it takes a few days so let's see...). It seems if you complain about them, they just cancel your order and then refuse to deal with you any longer - they are VERY GOOD AT IGNORING YOU. I have sent an email EVERY DAY this week following up on why my order was cancelled and explaining to them that I did not cancel this and I still expect delivery of my package. You cannot just ignore someone and hope they go away. This is exceptionally BAD business. I have never ever dealt with a company like this in my life and I would highly recommend that no one else does. Again - STAY AWAY!!!!
I placed an order at the beginning of lockdown. I understood that I would have to wait for regulations to be lifted before delivery could take place. Delivery was scheduled to take place today (12 June 2020). I had to follow up on my order. Delivery was not made because I did not answer my phone (I did not miss a single call so this call was clearly not received). On following up (at around 12pm), I was told that deliveries no longer take place after 12. I explained that I have waited a long time for delivery and it was not my fault that no one called me. The drivers did not even try deliver to my address. I asked if they could send someone to deliver but this wasn't going to happen. I then offered to drive to the warehouse (at least a 45 min drive from my location) myself to collect my package but the superiors of Buyout were unable to accommodate me. This is unacceptable and I would not recommend doing business with this company. I've waited weeks for my package and who knows how long I will again have to wait...
I purchased a brand new Hyundai i20 at the start of 2016. It’s over a year and a half later and I have just over 25 000 km on the clock. I noticed a terrible grinding sound coming from my clutch when on an incline. Took it to Hyundai Strydom Park to have it looked at. I have a warranty booster and maintenance plan in place - but these don’t seem to mean much - it appears as though I’ve been paying extra for something of which I derive no benefit. These both include clutch cover (including wear and tear) but have been told that I’m not covered for this. I was quoted R4500 just for them to look what’s wrong - not even to fix the problem. The person I’ve been dealing with told me I had to pay for the replacing of my clutch myself before even submitting a claim to the maintenance provider - who should cover me for wear and tear. It is incomprehensible that a clutch can be worn out so badly after such a short period of time and after minimal kms on the clock. I have explained that my maintenance plan is meant to cover this. I feel conned by Hyundai into having taken the maintenance plan to begin with as I am paying a lot of money and deriving no benefit - I’m not even being covers for what I’m paying for. This is outrageous. I have made several attempts at getting in touch with the manager there - a man named Justin - who does not return calls and is never available. No one provides me with updates unless I call asking for an update. This is horrendous customer service and I am not happy at all! Not sure I’ll be a returning Hyundai customer after this experience. Day light robbery. I will be taking this up with the ombudsman.
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