LR
Lee-Anne Rautenbach
Active since Oct 2017
25
Reviews
0
Industries
Reviews
25 reviews29 months ago
What "Standard", Standard Bank are you setting?
July 2023 the business banking was approached regarding a business account. Emails were sent and phone calls made, backwards and forwards with no definite action being taken. Eventually out of pure frustration Standard Bank Lifestyle was approached only to be told that the Personal Consultant (Rene Bezuidenhout) travels and meets with clients. A meeting took place with deadlines agreed upon, commitments made to follow up, this has not happened. After sending emails, making telephone calls and sending WA messages not even Mr Johnny Barnard, the responsible person responds. This whole matter is not even my responsibility, I am having to do the bank officials work... After repeated requests for help I have to resort to Hello Peter, sad that this route has to be followed...
216 replies
46 months ago
Great service!
Repair to the rear bumper of my car. Exceptional quality work, speedy assistance. And they took every request into consideration. Thank you to JJ and the staff.
0 replies
46 months ago
Excellent service
My car went in for repairs to the gearbox (replace a side-shaft seal) and their service as excellent. The ladies received me (Eloise) with smiles, the technician patiently explained the "what, why and how". They were fast and on the ball with the insurance claim and my car was done that same day. Excellent and thank you!
0 replies
54 months ago
Bolt excellence
Thank you Bolt and the drivers for quick and efficient service this week. As a first-timer it was a pleasant experience.
0 replies
62 months ago
Mweb breach of contract.
Mweb, a verbal contract was initiated for uncapped wifi. I agreed to the terms stipulated by Mweb that the contract would NOT be cancelled within 12 months for a fee of R399. Suddenly January 2021 saw an increase to R450 without renegotiation of contract or my agreement. I called the finance department and was informed that an email had been sent about fee changes. Mweb, you are breaking the terms of agreement! Today, I received another email stating that the line will be upgraded to 25mbs from the 10mbps at a cost of R500. Mweb, how is it that you have the right to impact my finances without my agreement? This cost during these Covid conditions of major concern! What worries me is that Mweb can change contract conditions as and when they see fit! Please explain!
0 replies
64 months ago
Basic constitutional right to education...
University of South Africa, No telephone calls are answered, no feedback on emails sent and the offices are unavailable. Mr. Chancellor are you aware of what is happening or not happening in the institution you purport to work for? And of course, no sense of responsibility... Staff at UNISA "wash their hands", or use the excuse "it is not my job". A direct quote from Dr. Ledile Mangka that is the lecturer for BOT2601: "I am a lecturer and I mark students script and hand it over to the examination department", i.e. no further responsibility... All I want to know is why was the semester mark not included in the final exam mark. The tutorial letter clearly states that the semester mark is included but it was not done! UNISA does not have their online examinations under control, it is a total fiasco! What is happening to my constitutional right to education? Perhaps Mrs Angie Motsheka can assist with this...
0 replies
65 months ago
Mweb offline
So Mweb, suddenly the Internet is down with no way to contact client services for help. That little on-line guru is useless and does not understand basic English or questions... Email is not working... And as things often go contact via telephone requires airtime and the banks are having technical difficulties... Please urgently contact me on 081 523 6051 to sort the Internet connection issues out.
0 replies
70 months ago
UNISA late, late, late...
What excuse now UNISA for not meeting the deadline for the release of exam results? Does UNISA ever keep to deadlines other than the payment deadlines?
0 replies
71 months ago
UNISA OFFLINE DURING EXAMS
UNISA your site is offline during examinations! I have tried contacting every possible contact in the tutorial letter you supply, I have sent emails to the lecturer and NO RESPONSE FROM ANYBODY. What is UNISA going to do about it? I trust you are going to pass me through no faulty of my own!
0 replies
71 months ago
Citiq critique!
I purchased prepaid and received no token. I contacted Citiq yesterday and the gentleman said he would generate the token... It has been twp days and I still have no token. Today I contacted them again, I was assured that this matter would be escalated as priority and that the lady would get back to me. Well it is 21:42 and I am still waiting... Oh yes, now I have run out of power! All because the supplier I bought through, Speedpay, is no longer a provider to Citiq... Thank you for informing me! If Speedpay is no longer a provider of Citiq, how was it then possible to purchase prepaid electricity using the Speedpay facility? Please come and fetch your meter OUT of my home. I will not make use of an untrustworthy provider that has NO sense of ownership or responsibility towards their client. Because I now due to lack of regard need to find another prepaid provider insist on a full refund of the unit that will be paid to the new provider. And know that the consumer act will be informed of your shocking services!
105 replies
Review Distribution
5 Star
4 (16%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (8%)
1 Star
19 (76%)