LN
Langelihle N
Active since Mar 2009
7
Reviews
0
Industries
Reviews
7 reviews26 months ago
On Air is in a mission to ruin my reputation
They promised me a phone call on my previous complaint, but nothing. I only received a very rude WhatsApp message. It is not end there. I have received this SMS today..."FINAL NOTICE, Today is the last day for a payment of R597.00 to be made to OnAir. Failure to pay will result possible action on your account. Pay TODAY by clicking on the link https://swiffy.co.za/u/qQCkHg5q or pay via Banking Details: ABSA Acc Number 4086019863; Branch 632005. Call 0861001970. Ref: OA-62950782-1." I give up...I only know IsiZulu and English. There is no other language I can use to pass a message that I have no outstanding payment. I even sent PoP by WhatsApp and emails. I wish I can just return their decoder and move on with my life. I curse the day I interacted with them
58 replies
26 months ago
Fed up with On-Air and their stinking attitude
I have an account with On-Air which I am paying very well for. However, that did not stop On-Air from listing my name as a bad payer on Experian. I have sent On-Air emails and WhatsApp messages with proof of payments but there's no luck. I even asked them to update their listing on Experian but they just do what they do best...ignore. I can't wait to pay up their decoder and part ways and stay as far away from them and their products as possible. I don't what possessed me that made me take your decoder to begin with. I was fine with MultiChoice and I should have stayed there and stay loyal. But I bet we learn from our mistakes and On-Air is one of my biggest mistakes. I lost count of how many times I have been telling them that I have never missed a month without payment...and I even sent proof but they go all their way to destroy my credit record.
169 replies
29 months ago
A Big Thank You to Addington Hospital Staff - bottom up
It will be unfair for me not to applaud Addington Hospital for their hospitality when my aunt was hospitalised there. We (my cousin and me) brought my aunt on the 23rd of November 2023 around 00h20. My aunt was very sick, and we were very stressed, but staff (security, receptionist, nurses and doctors) were very empathetic which made our lives easier when we were there. My family would like to thank everyone who was working from the 23rd of November to the 27th of November 2023 for their professionalism and empathetic behaviour towards all of us until my aunt passed away on the 27th of November 2023. It feels comforting to know that my aunt passed away while she was well taken care of. Thank you to all Addington hospital staff and management for your professionalism. Keep it up! Do to others like you did to us! Thank you once more!
0 replies
32 months ago
Bad Customer Service
Up to this date, I still haven't received a paid-up letter from MBD. This is a follow-up review to a previously shared negative review. MBD does not take these complaints seriously and we need to let everyone know about their behaviour. I am still advising consumers to pay the company they have signed contract with and stay away from paying MBD if their account was handed over to them because they will be setting themselves for utter disappointment. They are excellent on threats for legal actions and worst on service delivery.
393 replies
32 months ago
MBD Service sucks
My Foschini Account was handed over to MBD and I settled it last year, 2022 in July. I was promised a paid-up letter from then which was not received. I have been phoning MBD changing consultants who were kind enough to request the letter on my behalf. However, from July last year and despite my phoning and emails sent, I still haven't received the paid-up letter. My advice to anyone whose account has been handed over to MBD, do not pay them but pay the company you have a contract with because they will ignore you. At Foschini, my account is still in arears but I and MBD know very well that it is paid-up. The unfortunate part is that MBD will leave you hanging after paying your account and they couldn't care less about you.
263 replies
118 months ago
Sim card not working for months - terrible service by Vodacom
<p>I applied for a contract with Vodacom in November 2014. Everything was just fine until I missed an instalment and my line was blocked. Even after arears were paid, my line is still not working. I was paying monthly even when my line was blocked which led to overpayment. <br />I phoned Vodacom to request for my line to be opened witout any luck. I then phoned to cancel the contract and use prepaid instead which is without any hussles compared to contract, stil there was no luck. I was made to hold for more than an hour on the phone until i dropped the phone. I then sent an eamil asking to cancel the contract, my email was read but without any response of any kind. <br />I just need my money back and cancel the **** contract. I think I will just use another cellular network and be stress free</p>
53 replies
132 months ago
My account was paid in full but still owing
In April, I phoned Homechoice to find out the balance I owed them. I was told that I owed R5351, I asked to settle my account (because I wanted to reduce the number of accounts I have). I asked the lady who was supposed to help me if it was possible for them to debit the whole amount & she said yes. I then gave my bank details to her to debit a once off of R5351 on 24 April. <br> To my suprise, I received a statement from Homechoice which had a balance of R324.78 (interest of R290 and service fees of R34 and 23c unknown).<br> I phoned them on 18 May and the guy promised to phone me back, never did. <br> I was told that no settlement letter was requested on my behalf. How was I suppose to know that I was suppose to request for it? What is the call-centre for? I phoned again on 29 May and was promised the same and this time, the supervisor was going to phone me. Up to today, no one phoned except salespersons who want me to buy some blankets from Homechoice. <br> <br> I don't think I will ever buy anything from Homechoice again and I want them to remove my name from their database because I am not interested anymore. I tried to be a loyal customer and this is how I am paid for my loyalty
75 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
5 (71.42857142857143%)