CV
Carl Van Der Westhuizen
Active since Nov 2017
9
Reviews
0
Industries
Reviews
9 reviews39 months ago
PUIK PUIK PUIK
Major thanks to Gerrie and his team. What a pleasure doing business with a company that is actually reliable, efficient and honest. They were able to to take 2 geysers on my property and divert it to one massive solar geyser in one day. MOST affordable place to use as I did do my due diligence and searched properly. In these times, it is not only an investment but a necessity. Thank you for my geyser now named "RA" 🤣 after the Sun God. Thanks Gerrie
56 replies
95 months ago
Bad SERVICE from CARE AND PROTECT POLICY
Good day. I am enquiring about a policy no BMWGR ********** that I took out with BMW finance in 2013. For Carl van der Westhuizen id ********** 282088 the BMW 1 series convertible. It was the care and protect policy I signed the documents in June and was told not to lodge a claim for every little scratch or dent I should rather wait untill I have more than one and have it all fixed once. My car DOES NOT have major scratches on it and has NO DENTS. My last payment is due on 15 July 2018. I waited yo lodge a claim so that my car can be kept in mint condition. As stated I DO NOT HAVE MAJOR SCRATCHES OR ANY DENTS. I called today to lodge a claim asking to please just have the MINOR SCRATCHES REPAIRED. Just to be told that my policy LAPSED ON 17 JUNE 2018. I WAS NOT NOTIFIED ABOUT THAT AT ALL.!!! Surely you should notify a person regarding something like this. After speaking to Chivonne at the call centre I must say I am highly disgusted with how she treated me over the phone. FIRSTLY she was giving excuses as to why certain things won't be covered BEFORE even going into my profile. SECONDLY she was more than willing to tell me that ANOTHER POLICY CAN BE SOLD TO ME. SO BMW are willing to sell policies but NOT WILLING OR ABLE to notify a person about when the policy will end so that YOU AS A CUSTOMER can sort out all things pertaining to the policy?. Is THIS HOW you as BMW treat customers that purchase vehicles and Policies from your FINANCIAL INSTITUTION?? AND I MUST BUY ANOTHER CAR FROM YOU??? HIGHLY DISAPPOINTED. Carl van der Westhuizen
0 replies
99 months ago
PATHETIC SERVICE YET AGAIN FROM STANDARD BANK
Pathetic service YET AGAIN!!!! CAN NO ONE AT STANDARD BANK ACTUALLY DO THEIR JOB? I had a business card replaced and collected it on 22 February at CLEARWATER MALL BRANCH. I WAS CHARGED for the replacement of the card. Since then the card HAS NOT WORKED!!!!!! EVERY TIME I'VE tried to use it it says that the card is not linked to any account. PORTIA MAJOZI AT THE COMPLAINTS DEPARTMENT, sent me an email stating the NEW card is linked. I tried to use it NOW and it did not accept the card. PORTIA MAJOZI IS A LIAR AND CANNOT EVEN BE BOTHERED TO REPLY TO MY EMAIL OR CALL HER CUSTOMERS. STANDARD BANK??? WHAT KIND OF PEOPLE ARE YOU EMPLOYING??? This level of SERVICE IS APPALLING AND PATHETIC. SIMPLER, BETTER, FASTER.......BULL BULL BULL...... I HAVE HAD SOOOOO MANY PROBLEMS WITH STANDARD BANK OVER THE PAST 6 MONTHS IT'S UNBELIEVABLE!!!!!!! CARL VAN DER WESTHUIZEN DISGUSTED CUSTOMER
105 replies
100 months ago
Unwilling to help customers with returns
Dealing with ZARA CRESTA HELEN LEKTATA and store MANAGER YVONNE the total disregard for CUSTOMER SERVICE IS APPALLING. All I want to do is exchange a pair of pants for a smaller size and the ATTITUDE I received from BOTH Ladies are PATHETIC. YVONNE WAS called back to reception for CONTACT details and she DIDN'T BOTHER to come and give that. They say that returns and exchanges are clearly stipulated on slips and in shop. YVONNE WENT TO THE BACK AND PLACED A NOTICE ON THE COUNTER IN FRONT OF ME????? REALLY YVONNE?? IS THIS HOW ZARA SOUTH AFRICA TREATS CUSTOMERS????? AFTER SPENDING THOUSANDS IN DECEMBER???? SHAME SHAME SHAME ON YOU ZARA CARL AND KEITH ********** 086
0 replies
101 months ago
CANNOT EVEN GET HOLD F THEM TO FIX A PRODUCT THAT DIDN'T EVEN LAST 14 DAYS!!
BAD ON YOU PS4, BT GAMES, AND STER KINEKOR SOUTH AFRICA I purchased a remote for my son AT BT GAMES CLEARWATER on 11 December 2017 the MUST HAVE PRO EVOLUTION REMOTE!!!!!! This was the HAVE TO GET GIFT FOR YOUR TEENAGE SON!!!!!!!!!!!!!!! The left analogue stick TOP SECTION BROKE OFF 14 DAYS AFTER PURCASE???? !!!!!!!! Is THIS the QUALITY OF YOUR PRODUCTS???? AND WITH SUCH A HIGH HIGH PRICE? BUT wait that's not all...... Took it to BT GAMES CLEARWATER TODAY, just to hear that it is NOT COVERED FOR REPAIRS!!!!!! NOT even a MONTH AFTER PURCHASE????? The answer I fot was OWN NEGLIGENCE?????,??? WHY has this NOT happened to his NORMAL PS4 REMOTES????????????????? It is being used by EXACTLY THE SAME TEENAGER?????? YOU AS A COMPANY KNOW WHO YOUR MARKET IS. IT IS TEENAGERS FIRST AND FOREMOST!!!!!!!!!!!!! MAKE THE QUALITY TO HANDLE THAT AGE GRUOP!!!!!!!!!!!! BUT WAIT THERE IS MORE....... ASKED BT GAMES CLEARWATER TO REPAIR AND I'LL PAY. THEY DON'T??,????????????? SHAME ON YOU PS4, BT GAMES AND STER KINEKOR. TRYING TO GET HOLD OF STER KINEKOR GAMING DEPARTMENT, YOU DON'T GET HOLD OF THEM!!!! SHAME SHAME SHAME ON YOU STER KINEKOR SHAME!!!! HOPE ALL 3 YOU COMPANIES FEEL EMBARRASSED AVOUT YOUR CUSTOMER SUPPORT AND TREATMENT. SHAME SHAME SHAME VERY UNHAPPY
0 replies
101 months ago
Cannot get hold of anyone to assist with a broken product OR WHERE TO HAVE IT REPAIRED
BAD ON YOU PS4, BT GAMES, AND STER KINEKOR SOUTH AFRICA I purchased a remote for my son AT BT GAMES CLEARWATER on 11 December 2017 the MUST HAVE PRO EVOLUTION REMOTE!!!!!! This was the HAVE TO GET GIFT FOR YOUR TEENAGE SON!!!!!!!!!!!!!!! The left analogue stick TOP SECTION BROKE OFF 14 DAYS AFTER PURCASE???? !!!!!!!! Is THIS the QUALITY OF YOUR PRODUCTS???? AND WITH SUCH A HIGH HIGH PRICE? BUT wait that's not all...... Took it to BT GAMES CLEARWATER TODAY, just to hear that it is NOT COVERED FOR REPAIRS!!!!!! NOT even a MONTH AFTER PURCHASE????? The answer I fot was OWN NEGLIGENCE?????,??? WHY has this NOT happened to his NORMAL PS4 REMOTES????????????????? It is being used by EXACTLY THE SAME TEENAGER?????? YOU AS A COMPANY KNOW WHO YOUR MARKET IS. IT IS TEENAGERS FIRST AND FOREMOST!!!!!!!!!!!!! MAKE THE QUALITY TO HANDLE THAT AGE GRUOP!!!!!!!!!!!! BUT WAIT THERE IS MORE....... ASKED BT GAMES CLEARWATER TO REPAIR AND I'LL PAY. THEY DON'T??,????????????? SHAME ON YOU PS4, BT GAMES AND STER KINEKOR. TRYING TO GET HOLD OF STER KINEKOR GAMING DEPARTMENT, YOU DON'T GET HOLD OF THEM!!!! SHAME SHAME SHAME ON YOU STER KINEKOR SHAME!!!! HOPE ALL 3 YOU COMPANIES FEEL EMBARRASSED AVOUT YOUR CUSTOMER SUPPORT AND TREATMENT. SHAME SHAME SHAME VERY UNHAPPY
105 replies
101 months ago
Bad Sales on Products
BAD ON YOU PS4, BT GAMES, AND STER KINEKOR SOUTH AFRICA I purchased a remote for my son AT BT GAMES CLEARWATER on 11 December 2017 the MUST HAVE PRO EVOLUTION REMOTE!!!!!! This was the HAVE TO GET GIFT FOR YOUR TEENAGE SON!!!!!!!!!!!!!!! The left analogue stick TOP SECTION BROKE OFF 14 DAYS AFTER PURCASE???? !!!!!!!! Is THIS the QUALITY OF YOUR PRODUCTS???? AND WITH SUCH A HIGH HIGH PRICE? BUT wait that's not all...... Took it to BT GAMES CLEARWATER TODAY, just to hear that it is NOT COVERED FOR REPAIRS!!!!!! NOT even a MONTH AFTER PURCHASE????? The answer I fot was OWN NEGLIGENCE?????,??? WHY has this NOT happened to his NORMAL PS4 REMOTES????????????????? It is being used by EXACTLY THE SAME TEENAGER?????? YOU AS A COMPANY KNOW WHO YOUR MARKET IS. IT IS TEENAGERS FIRST AND FOREMOST!!!!!!!!!!!!! MAKE THE QUALITY TO HANDLE THAT AGE GRUOP!!!!!!!!!!!! BUT WAIT THERE IS MORE....... ASKED BT GAMES CLEARWATER TO REPAIR AND I'LL PAY. THEY DON'T??,????????????? SHAME ON YOU PS4, BT GAMES AND STER KINEKOR. TRYING TO GET HOLD OF STER KINEKOR GAMING DEPARTMENT, YOU DON'T GET HOLD OF THEM!!!! SHAME SHAME SHAME ON YOU STER KINEKOR SHAME!!!! HOPE ALL 3 YOU COMPANIES FEEL EMBARRASSED AVOUT YOUR CUSTOMER SUPPORT AND TREATMENT. SHAME SHAME SHAME VERY UNHAPPY
0 replies
102 months ago
Bad Customer Service
Makro Online What terrible service are you giving your customers. Placed order on the 26th of November, on the 29th received email that order is delayed but will be delivered soon. On the 6th of December received a call and a email that they are OUT IF STOCK??? NO DATE GIVEN ON WHEN TO EXPECT EITHER??? Call the National Helpline and they put the phone down????? HOW CAN YOU BE DOING THE ADVERTISING YOU DO WHEN YOUR SERVICE IS PATHETIC!!!! All shoppers be warned! MAKRO CANNOT FULFILL THEIR PROMISE!!!!!
210 replies
103 months ago
Bad Service From Call Centre Clearwater Mall and My Business Banker
I did call the call centre and the operator said I must speak to my business banker. I tried to log in to check my balance because I made a purchase this morning for material stock and never received the sms to notify that a payment was made. When I went onto internet banking it directed me to a multiple choice drop box and said that the old site was no longer working and I had to sign in on the new site. I did that and it said that the i fo I entered was not correct. I then changed my pin and password and was sent back to the new login page. I loaded the new pin and password and it kept saying I entered wrong details. After trying again and again it gave a notification that all attempts are done and I must call the customer care number. That is when yhe frustration started because they DID NOT help and my call was forwarded to Clearwater mall where I was told my new business banker #CECILIA was not able to assist as she was on lunch. #LOUISE proceeded to help and said I have to come into the bank to setup everything again. I left my number and have still not heard ANYTHING FROM MY #CECILIA BUSINESS BANKER. I run a business and I am very busy this time of year. My BANK FEES SOME some months EXCEED R1500 BESIDES the interest the bank is earning off of MY MONEY in their portfolio. If #STANDARD BANK values me as a customer I'm sure SOMEONE can call me in the morning and get this PROBLEM SOLVED. YOU DO HAVE ALL MY INFORMATION ON YOUR SYSTEM. This is the type of scenario that would make people take their business somewhere else.
122 replies
Review Distribution
5 Star
1 (11.11111111111111%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (88.88888888888889%)