Active since Nov 2017
On 25 September 2025 took my car to CMH Volvo Menlyn, as it had an engine failure sign. Met Janine de Witt. She was condescending, rude and kept on referring to me as “Darling”. She gave me a quote for R34 000. Janine de Witt did this before the diagnosis. She continued being rude and disrespectful to a point where I had to stop her. The email I received the following day, did not mention anything about what Janine de Witt quoted me for. Till to date I have no idea what was wrong with my car. I have questions that have no answers. The question is, does Janine de Witt understand that she committed *****. Was the money for her or CMH?
We have been Volvo (CMH) customers for 18 years. On the 15 January I sent my car to Volvo Hatfield (CMH) to exchange a turbo that was changed in December and malfunctioned. The part arrived at the workshop on Thursday the 25th January. On Tuesday the 30 the part had still not been fitted to the car. When we enquired, this was due to not having enough staff to work on the car. I went to CMH on Wednesday 31 January. There were two people at the workshop and a lot of cars unattended. Observation: Dealer Principal Richard Erasmus is arrogant and untouchable. Does not listen to customers. Was appointed due to friendship, inlaw, etc. Knows nothing about leadership. No strategy of taking the dealer forward. Is oblivioius to the fact that the dealer makes money from after sale service more than the selling the car. Loyal customers mean nothing to him. This smelling attitude cascades all the way to the driver, who asked me "why dont I go to Volvo Silverlakes" cause he doesnt want to drive to the East where I reseide. Volvo CMH as a dealer if you are in the business of selling cars and servicing them. You have the wrong leader. If you have other side hustling businesses, then it makes sense, or use the Volvo dealership for "other" businesses then it makes sense. 01 February my car is still at Volvo bonnet opened, everyone is laughing to the bank as its month end.
I have a bank account with Absa also I use their speed point (Smart Pay). I have 5 of these terminals in different towns. I have had nothing but money loss and no balances. I have an amount of over R10 000 that is sitting in their terminal that malfunctioned and is no longer with me, I have requesting for assistance since February and I am sent from pillar to post. An amount of R22 000 was swiped on the 21 March till to date its still not in my bank account. There are more amounts that are missing that dont appear in my bank statement. The smart pay portal company is not answering their call centre. You hold for over an hour. I have a speed point that is not appearing at all in the smart portal. I dont get the money from that terminal. Can someone from Absa please assist me with my money from Absa. Merchant Numbers: 2858058 R10 000 missing 2861912 2886497 2894897 R22 000 missing 2947026 does not appear in my smart pay portal.
I have a business PostNet Queenstown. Telkom is our ISP and we had a problem on the 20 November and called. We were told that a technician is coming. It has been more than a week and we are losing money. We have been calling twice a day everyday and we always get a new reference number with every call. Please send a technician ASAP. We are in need.
We have just changed our business ISP to Telkom we did this on the 18 December 2019, to this day we have not had internet. We run a Postnet in Queenstown and one can only imagine the effect this has had on our business. We have been calling the call centers everyday this year being sent from pillar to post. Till today we have no internet. When we ask for a technician, none is sent to us as we are told it’s not a technical problem. We have tried everything and no one is helping us. We need a technician ASAP. Please can someone from Telkom help us. Our business is threatened to being closed by Telkom. And I will sue if Telkom if that happens.
FNB , Queenstown, On June 05 before 9am, I deposited R7010,00 in the ATM, it was swallowed up. It did not show in my bank account neither. When I went inside the bank the lady who assisted me, Lusanda said R5000 was reflecting and it was not. She said the rest would be deposited later. Still have not received a cent of the whole amount I deposited. Needless to say the R5000 Lusanda saw was deposited on Friday 01 June, she never looked at the dates properly. As I returned to the bank again today still no money and apparently they are investigating the R5000 that never entered my account. I need my money now FNB.
My mom passed on. I sent through the required documents to Absa estate and wills department on the 28 September 2017 as she had a will with Absa. They told me a lady by the name of Lydia Venter will be handling this and I should hear from her within 10 working days. She never got back to me. I called and spoke to her after two weeks and she said they are still trying to get hold of the will. I called two weeks after that call which makes it 4 weeks later and she said they still dont have the will. I called last week Friday and she was not available. I still have not received the will. I am deliberately not mentioning the fact that when we talk. She is uninterested in what is happening, she does not explain the process, Even after asking her. She is not sympathetic to the pressures I have in requesting this will. Never mind the fact that the death has not been reported to the Master of the high court. Absa is really uncaring and not sympathetic. When I call the call centre the process is supposed to take 7 working days. Mine has taken 7 weeks. How difficult is it to get a will? Or is it simply that Lydia Venter is untouchable and so she does as she deems fit. Has she really done anything or I am being duped since there has never been any communication from her. Can Absa come to the rescue. Can they employ people who care. Above all can they report my mothers death, provide me with the will and sort out my mothers estate. She paid for this service or it does not matter now, Absa have their money and they employ the likes of Venter to deal with you.
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